Lexus of Smithtown
St. James, NY
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1,090 Reviews of Lexus of Smithtown
Enjoyable experience A professional staff knowledgeable in every aspect of helping a customer make the right purchase decision. You will never receive the "heavy handed" A professional staff knowledgeable in every aspect of helping a customer make the right purchase decision. You will never receive the "heavy handed" sales approach; everyone (I mean everyone) is truly concerned about providing you with what you want in your new car choice. A relaxed, clean atmosphere complete with all the amenities, adds to the ease and comfort of the experience, Whether you are dealing with the Manager, Bob or the finance manager Denise, the Technical guru Shawn or any of the support staff, expect the same courteous treatment from them all. This is my 6th Lexus and I will be back for number 7. More
friendly helpful knowledgeable Tabetha Pradel was extremely competent, helpful and knowlegeable. Robert Meyer enabled a smooth transition to financing. Anthony Pinto gave us an exce Tabetha Pradel was extremely competent, helpful and knowlegeable. Robert Meyer enabled a smooth transition to financing. Anthony Pinto gave us an excellent introduction to the new features on our new Lexus in a very understanding manner. More
Paint for scratch on car I came in today to get touch up paint gor my car. Andrew explained how my cars paint type took 2 different coats. I appreciate the time he took to sho I came in today to get touch up paint gor my car. Andrew explained how my cars paint type took 2 different coats. I appreciate the time he took to show me how to use and which tip was best for me. Great service. Thank you. More
Here we go again It seems as though every three years or so I find myself sitting across from Ken Goldberg. It's not for him to sell me a car, Lexus has already sold i It seems as though every three years or so I find myself sitting across from Ken Goldberg. It's not for him to sell me a car, Lexus has already sold itself, but just to catch up on the latest options that are now being offered. Ken is my "go to guy" and I feel totally at ease with him because of his knowledge of Lexus cars. His stories and sense of humor keep me coming back to him. More
Best Car Leasing Experience Ever at Lexus of Smithtown From the moment I walked into the dealership, Salman Umar and Renee Hartman were very attentive to my needs and concerns on leasing a Lexus. As the t From the moment I walked into the dealership, Salman Umar and Renee Hartman were very attentive to my needs and concerns on leasing a Lexus. As the time passed, they really made me feel like a friend and not just a customer. The car leasing experience went from usually being annoying/hugely time consuming to fun and enjoyable. Their dedication and knowledge of Lexus products really helped ease me into the car of my dreams. If you are looking to lease a Lexus, I wouldn't recommend going anywhere except for Lexus of Smithtown! More
True definition of excellent service! My mother and I were looking for a reliable vehicle that would get me back and forth to school, and with the help of Abbas and Sheetal, I found just w My mother and I were looking for a reliable vehicle that would get me back and forth to school, and with the help of Abbas and Sheetal, I found just what I was looking for! When arriving at the dealer all I knew was that I needed a new car. So they gave me recommendations on which car they thought would be best for me based on my wants and needs. So I went on a test drive, and fell in love with an IS 300 and thanks to Anthony I learned all about my car. I am so thankful for all of the employees at SmithTown Lexus for putting me in the car of my dreams! If you want excellent service from people who genuinely care you should go to this dealer ! More
To lease new vehicle The dealership was recommended to me by my brother-in-law. Everyone I encountered there was pleasant and professional. There was no 'hard sell' and I The dealership was recommended to me by my brother-in-law. Everyone I encountered there was pleasant and professional. There was no 'hard sell' and I wasn't rushed into making a decision. Everything was explained clearly to me. I was very satisfied. More
Extraordinary experience at dealership, attentive, We went to see and test drive a new Lexus, The young saleslady, Tabetha Pradel, was very attractive, attentive and solicitous, actually very polished We went to see and test drive a new Lexus, The young saleslady, Tabetha Pradel, was very attractive, attentive and solicitous, actually very polished and professional. There was no high pressure sales tactic, as is seen in most other dealerships. Tabetha spent considerable time trying to understand the needs of her customers and to address them. Her manager, Salman Umar, was equally polished, professional, courteous and solicitous. It was a great pleasure dealing with both of them.They are two of the very best car dealers that I have ever met in my 70 plus years. I look forward to seeing them again soon. More
Buy your Lexus Here!! As long time Lexus owners we were thrilled to find this dealership. We have been customers of Rallye Lexus in Glen Cove for over 10 years and we were As long time Lexus owners we were thrilled to find this dealership. We have been customers of Rallye Lexus in Glen Cove for over 10 years and we were very dissatisfied with their Sales department. The sales department at Lexus of Smithown is extremely professional, knowledgeable and friendly. We were not existing customers of their dealership and yet they treated us extremely well. They took the stress out of shopping for a new car and I will definitely return to this dealer in the future. I especially recommend Michael Mandolese in the sales department. He is the best! More
Great experience on new lease Denise was extremely helpful with our second vehicle acquired through this dealership. Our particular situation was challenging, but Denise was able t Denise was extremely helpful with our second vehicle acquired through this dealership. Our particular situation was challenging, but Denise was able to facilitate an agreement that worked. Her professionism and dedication was greatly appreciated and has earned our loyalty to the brand and especially this dealership. The sales process was smooth and non pressured through Ali. More