Lexus of Smithtown

Generally positive. The salesman was very knowledgeable and helpful and worked aggressively to gain my business. The car delivery was very smooth. Shawn did an outstandin The salesman was very knowledgeable and helpful and worked aggressively to gain my business. The car delivery was very smooth. Shawn did an outstanding job explaining the features of the car. More

Leased a new RX350 FSport Lexus of Smithtown couldn’t have made leasing my new RX350 any easier or more enjoyable. All the people I dealt with were very professional and friend Lexus of Smithtown couldn’t have made leasing my new RX350 any easier or more enjoyable. All the people I dealt with were very professional and friendly. Salesman Bill Pottetti knew every detail of my car and did everything possible to get me the best deal. Finacne was a breeze with Denise and Shawn spent quality time showing me how to use all the technology in the car. I’m not a fan of new car shopping but Lexus of Smithtown made the entire process enjoyable and a breeze from start to finish. More

Great dealership with great people! This is my third leased car from this dealership. I have bought/leased many vehicles over the years and they are at the top in every respect. My sal This is my third leased car from this dealership. I have bought/leased many vehicles over the years and they are at the top in every respect. My salesman Carlos Evertsz was very knowledgeable of the vehicles and considerate of my needs. He worked out the best possible price and was able to get me exactly what I wanted. I would not hesitate to lease another car with him. Denise Plourde from finance has done all my transactions in the past years including this vehicle. She is excellent at what she does and all of my paperwork and the delivery of the vehicle was seamless. My technology delivery specialist Shawn Janusz spent as much time as I needed to make sure I was comfortable will all the electronics in the vehicle. He has a lot of patience and is very knowledgeable! This is one of the best Lexus dealerships for sales and service. Good management and a low key approach with a "Can Do" attitude. More

car purchase Very nice place, very knowledgeable staff, sales person was very helpful , I would defenatly recomend this dealership, finance dept was great, Shawn w Very nice place, very knowledgeable staff, sales person was very helpful , I would defenatly recomend this dealership, finance dept was great, Shawn was very helpful More

Amazing and no hassle Went to this dealer after visiting many other dealers and they are by far the best. No hassle whatsoever. We dealt with George Vargas and he was by Went to this dealer after visiting many other dealers and they are by far the best. No hassle whatsoever. We dealt with George Vargas and he was by far the best salesman EVER. I definitely recommend Denise in finance was absolutely a sweetheart and helped us so much. I will definitely be back More

Poor coordination between departments Don't BUY a vehicle here. Not good experience for us. If your lease, its OK. The sales team did not know how to handle a customer who actually wan Don't BUY a vehicle here. Not good experience for us. If your lease, its OK. The sales team did not know how to handle a customer who actually wanted to purchase a vehicle with cash in hand!. I'm totally surprised at the inadequacies of this 'reputable' dealership! Lack of communication between department personnel, even though they are located in the same building! More

lease purchase Suzi is a great salesperson. She was knowledgeable & made the experience of purchasing a lease pleasant...I would highly recommend her to friends and Suzi is a great salesperson. She was knowledgeable & made the experience of purchasing a lease pleasant...I would highly recommend her to friends and family. More

service Professional and quick service. Joseph was very helpful and answer all the questions we had. We picked up our car couple days later and are very happ Professional and quick service. Joseph was very helpful and answer all the questions we had. We picked up our car couple days later and are very happy with it. More

Lexus is the best!!! Lexus Smithtown has top notch service in all departments. It was a pleasure dealing w Dominique/sales and Shawn so thorough going over the vehicle. Lexus Smithtown has top notch service in all departments. It was a pleasure dealing w Dominique/sales and Shawn so thorough going over the vehicle. More

It's a take it or leave it dealership When I reached out to this dealership they were prompt in their initial response form multiple sales consultants but there was no negotiations after t When I reached out to this dealership they were prompt in their initial response form multiple sales consultants but there was no negotiations after that. There is little room for negotiation with about a 6% percent discount. Could not make the deal and ended up purchasing from a different dealership. This dealership seems to be looking for the uninformed consumer to maximize profits.I would not recommend this dealership. More