Lexus of Smithtown
St. James, NY
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1,092 Reviews of Lexus of Smithtown
Ken Goldberg was excellent in explaining the merits of our newly purchased 2012 Lexus RX350. Prior to the actual purchase, we were going to buy a 2009 vehicle at end of lease. Ken was thorough in explaini our newly purchased 2012 Lexus RX350. Prior to the actual purchase, we were going to buy a 2009 vehicle at end of lease. Ken was thorough in explaining all the technological advancements that make the 2012 SUV far superior. He was very patient in explaining the GPS, Sound System, etc., so we feel comfortable in availing ourselves of these features. The dealership is always thorough and accommodating. They make the purchase and subsequent maintenance a pleasure and true value. More
Mr Rossworm was extraordinarily helpful in discribing the various leasing alternatives so that we were able to find the best one that suited our circumstances.When Michael delivered the car to our home (whi various leasing alternatives so that we were able to find the best one that suited our circumstances.When Michael delivered the car to our home (which was a snowy Saturday)he spent a great deal of time with my wife and myself in showing us the various features of the car.He helped us program the GPS system so that it was easy for us to do it on our own. I could not believe how patient he was with the two of us. More
Mr. Chesney was a true gentleman. He was a pleasure to work with. He did everything he could to ensure that we were satisfied and well informed. He worked very hard to give us the car that we wanted at work with. He did everything he could to ensure that we were satisfied and well informed. He worked very hard to give us the car that we wanted at a price we were comfortable with. More
Had the best experience ever leasing a 2012 RX350.....from the initial phone inquiry to picking up the car....all in less than 24 hours. We found Frank to be very informatve.....helpful........ RX350.....from the initial phone inquiry to picking up the car....all in less than 24 hours. We found Frank to be very informatve.....helpful.........answering all our questions...being very thorough during the whole transaction. Once we met with Frank we knew we were in good hands ...had no doubts about him or the dealership. This is our first experience with Smithtown Lexus ..........it won't be our last. Both Frank Inviglio and the manager Frank Galente were outstanding in their performance. More
I give this dealership and Frank Luviglio two thumbs up. He is by far the best car salesman I've ever dealt with. He was very nice, helpful and provided excellent customer service. He's a one of a kind. I' He is by far the best car salesman I've ever dealt with. He was very nice, helpful and provided excellent customer service. He's a one of a kind. I'm very much satisfied with my new 2012 Matador Red IS 250. Love it! That is why I gave them the rating of great. Because I had a great experience. Thank you Lexus of smithtown and Frank Luviglio. More
THE ABOVE MENTION STAFF, ARJUN, FRANK, AND DENISE WERE ALL EXTREMELY PROFESSIONAL.THEY WENT ABOVE AND BEYOND TO MAKE SURE THAT MY WIFE AND I WERE COMPLETELY SATIFIED. THEY ANSWERED ALL OUR QUESTIONS AND A ALL EXTREMELY PROFESSIONAL.THEY WENT ABOVE AND BEYOND TO MAKE SURE THAT MY WIFE AND I WERE COMPLETELY SATIFIED. THEY ANSWERED ALL OUR QUESTIONS AND ADDRESSED OUR CONCERNS IN A VERY FREINDLY MANNER.WE FELT VERY COMFORTABLE AND CONFIDENT WITH OUR INTER ACTIONS.I WOULD DEFINETLY RECOMMEND LEXUS OF SMITHTOWN TO MY FAMILY AND FRIENDS. More
Arjun was very Friendly and Knowledgeable. It was an easy process from car selection to test drive to delivery. The car was delivered in excellent condition and I left with a great understanding of the vehic process from car selection to test drive to delivery. The car was delivered in excellent condition and I left with a great understanding of the vehicles operation and features. Arjun made my overall purchasing experience a smooth and easy one. Thank You. More
I cant say enough good things about our experiance with Shane! He went above and beyond for us in every aspect of our new car purchase........he was courteus and diligent and never made us feel pressured. Shane! He went above and beyond for us in every aspect of our new car purchase........he was courteus and diligent and never made us feel pressured. It was almost like buying a car from a friend.......thats how comfortable he made us feel! I will recommend not only Lexus of Smithtown but Shane Chesney as well More
Shane was very knowledgeable about the product, and took the time to explain the features of the vehicle at our test drive. He was patient and pleasant throughout our negotiations and worked hard to see we the time to explain the features of the vehicle at our test drive. He was patient and pleasant throughout our negotiations and worked hard to see we were satisfied with the process at every step. I highly recommend him as your sales representative. The dealership is well run and has nice amenities for it's customers. More
What a great group of employees. Never any pressure from the sales or from the business manager. Friendly and knowledgable from start to finish. Can't say the same for Lexus of Manhattan, didn't have a good the sales or from the business manager. Friendly and knowledgable from start to finish. Can't say the same for Lexus of Manhattan, didn't have a good experience with them. I have 3 other Lexus dealers that are closer that I stopped at before talking to John and Mark on the phone. That call was enough to make me want to take the ride and buy my RX350 from them. I purchased a Honda for one of my kids the same day from their sister dealership and they were great also. Couldn't ask for a better experience, it must be the way the ownership hires and treats their employees. More