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Lexus of Queens
Long Island City, NY
641 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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641 Reviews of Lexus of Queens
October 03, 2021
Brian is the best! He made my first time car buying experience such a breeze. He was super attentive and patient with all of our questions. I would highly recommend Brian to anyone looking to purchas experience such a breeze. He was super attentive and patient with all of our questions. I would highly recommend Brian to anyone looking to purchase a new car. More
by Lily Li
Employees Worked With
Brian Zhang
September 20, 2021
This person is full of lies. Whatever is says don’t believe it. I had been lease cars from Lexus of queens for at least six years. I alway happy about that dealership, but this Willy guy. I’m losing tr believe it. I had been lease cars from Lexus of queens for at least six years. I alway happy about that dealership, but this Willy guy. I’m losing trust to the company. I thought everyone who work in Lexus will be professional. Now I found out I’m so wrong and upset about it. More
by Mooroy
Employees Worked With
Wael Ahmed
September 16, 2021
Excellent experience working with Brian Zhang from Lexus of Queens. Brian was knowledgeable, accommodating, personable, and very professional. I popped in right before closing time which is a bit unfair of Queens. Brian was knowledgeable, accommodating, personable, and very professional. I popped in right before closing time which is a bit unfair of me, but he was patient to show me the features of the 350RXL which I was interested in. He was 100% upfront about costs and options regarding financing. Absolutely honest and not pushy 1 way or the other explaining some of the history of how rates have changed when it came time to talk numbers. At the end of the day everybody just wants straight talk (pros/cons etc) and that is what I got here. Leading up to taking delivery Brian was very responsive and communicative on what was needed. ie Insurance proof, certified check amounts etc. At the time of the pick up, the process was streamlined with Jose training me patiently on features of the vehicle while Brian wrapped up and lined up the final financial logistics so that it was ready for me to review with Anthony. I drove off the lots a happy new owner of a hard to find Iridium RX350L. Fantastic experience here at Lexus of Queens. More
by David N
Employees Worked With
Brian Zhang, Anthony Donnadio, Jose Espinosa
August 31, 2021
Jenny took the time to listen to my concerns and questions and seemed very honest. She always has a smile and I look forward to seeing her each time I come questions and seemed very honest. She always has a smile and I look forward to seeing her each time I come More
by razor551
Employees Worked With
Jenny Veloz
August 25, 2021
Brian was very accommodating during the car-buying process. I am very pleased with his hospitality and his professionalism. His patience and humility were above and beyond! Thank you Brian!!!! I love process. I am very pleased with his hospitality and his professionalism. His patience and humility were above and beyond! Thank you Brian!!!! I love my car!!! This is the 4th car my family bought from Lexus of Queens. More
by Jocalarri13
Employees Worked With
Malvin Fermin, Brian Zhang
August 15, 2021
I could not buy my car off of the lease from Lexus of Queens. Took 2 weeks before the finance dept returned my emails, phone calls, and texts. They do not make any money for this service, guess if I was Queens. Took 2 weeks before the finance dept returned my emails, phone calls, and texts. They do not make any money for this service, guess if I was buying a car they would return my calls and emails. By the time they had the numbers for me, I decided to not move foward with doing business with them. Really could not understand how they were too busy to return emails and never were available by phone and did not return phone calls. Four car from Lexus, I will not be back.. More
by BrianF03
Employees Worked With
Gohar Arustamyan, Anthony Donnadio
July 29, 2021
I got this 2021 Rx450H F sport from Brian zhang, he is very straightforward, knowledgeable and kind, he knows what he is doing. it was wonderful experience here at lexus of Queens, would definitely recomm very straightforward, knowledgeable and kind, he knows what he is doing. it was wonderful experience here at lexus of Queens, would definitely recommend more friend and family. I'm very happy I dealt a sales person like Brian. More
by ljj0591
Employees Worked With
Brian Zhang
July 23, 2021
Just bought our first suv from Lexus of queens! Excellent customer service. Brian was very professional and easily approachable . He made the whole process very smooth and quick. Also thanks to Nicole who w customer service. Brian was very professional and easily approachable . He made the whole process very smooth and quick. Also thanks to Nicole who was very knowledgeable and gave us a thorough demo of the car! Highly recommend! More
by Ixxxxa
Employees Worked With
Brian Zhang
July 18, 2021
Brain was very helpful. My husband and I just traded in our old Lexus RX350 and got our new 2021 GX460. It was wonderful experience , he is knowledgeable and kind, he made sure we got a good price . I woul our old Lexus RX350 and got our new 2021 GX460. It was wonderful experience , he is knowledgeable and kind, he made sure we got a good price . I would definitely recommend him to friends and family . More
by Joyweng
Employees Worked With
Brian Zhang
