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Lexus of Pembroke Pines
Pembroke Pines, FL
15,253 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 15,253 reviews
February 26, 2019
Terrible customer service When you take your car to get any service they are horrible and it will take hours. They will do anything to over charge and make you pay even what’s When you take your car to get any service they are horrible and it will take hours. They will do anything to over charge and make you pay even what’s covered. The sales men are cocky and rude. I made the mistake of buying a car and going back. Walked out the second time. When I went for my trade in 3 sales men told me in not so many words they didn’t need my business. I told them I didn’t need to get a car from them and walked out. More
by Unsatisfied04
Employees Worked With
Other Employees :
Irv Smith, Jon-Claude Damion
February 25, 2019
Service Andre has wonderful customer service skills. The picking up of my car was easy and I appreciated being called when my car was ready. Thank you Andre has wonderful customer service skills. The picking up of my car was easy and I appreciated being called when my car was ready. Thank you More
by MyLexys
Employees Worked With
February 25, 2019
Review of Lexus of Pembroke Pines Excellent service..technician did everything right..highly recommend this dealership and service dept. I was given an appointment immediately. This is Excellent service..technician did everything right..highly recommend this dealership and service dept. I was given an appointment immediately. This is much appreciated. Thank you for good service. More
by Bonroy
February 18, 2019
Dealer did not have the car in stock After a wonderful experience with my ct200h, I went back to lease the ux250h which is the de facto replacement for the car I had. Surprisingly, the de After a wonderful experience with my ct200h, I went back to lease the ux250h which is the de facto replacement for the car I had. Surprisingly, the dealer did not have the hybrid version of the car in stock yet. However, the staff were able to get the exact car I wanted at the price I wanted. This wasn’t the perfect car buying experience, but the staff went far and beyond to exceed my expectations in what was an unusual situation. A special thanks to Reinaldo for his outstanding customer care and assistance and a very pleasant attitude. More
by Clara
Employees Worked With
Frank Guerrero, REINALDO ENRIQUE RIVERA RAMOS
February 18, 2019
Awesome Service Lexus of Pembroke Pines has always exceeded our expectations when it comes to servicing our 2011 RX. Kudos to Jeff Hernandez who is our service co Lexus of Pembroke Pines has always exceeded our expectations when it comes to servicing our 2011 RX. Kudos to Jeff Hernandez who is our service consultant who knows our vehicle inside out. It provides us peace of mind and safety when we take long trips. I highly recommend Lexus of Pembroke Pines to any Lexus owner for their service needs. More
by Lexis owner
Employees Worked With
Jeffery Hernandez
February 18, 2019
Always a great experience I have been going to this dealership for the past 10 years. Everyone is very helpful and friendly. The dealership is beautiful and clean. I have only I have been going to this dealership for the past 10 years. Everyone is very helpful and friendly. The dealership is beautiful and clean. I have only had great experiences. More
by helenheart
Employees Worked With
February 14, 2019
Oil change Not 5 stars,because once again my car was delivered to me with a dirty driver side floor mat!! After washing my car, the service driver delivered my c Not 5 stars,because once again my car was delivered to me with a dirty driver side floor mat!! After washing my car, the service driver delivered my car without a paper covering, thus muddying my floor mat. More
by Dnadler
Employees Worked With
Melissa Ho
February 11, 2019
2015 GS350 AWD F Sport - breaks pad change Very good to feel honesty and great news on not having to replace the disks.. This is what quality should always be - amazing car and service combine Very good to feel honesty and great news on not having to replace the disks.. This is what quality should always be - amazing car and service combined! Thanks! More
by Peterrivers
Employees Worked With
Jose Amaro
February 11, 2019
Great experience! I recently leased a 2019 LEXUS ES 350. The salesmen I worked with were excellent! They were patient, professional, courteous and answered all my que I recently leased a 2019 LEXUS ES 350. The salesmen I worked with were excellent! They were patient, professional, courteous and answered all my questions as I went back-and-forth amongst vehicles to my heart’s content. Even the finance manager who handled the paperwork was excellent! I have nothing but positive things to say about this dealership. More
by Lexus 101
Employees Worked With
Alex and Gaetano , Yucel Genc
February 08, 2019
Great experience! My sales person Mario was exceptional courteous and explain everything about the process of buying this vehicle from Lexus of Pembroke Pines people li My sales person Mario was exceptional courteous and explain everything about the process of buying this vehicle from Lexus of Pembroke Pines people like him made this to be a great experience buying an automobile. I will recommend Mario to my friends and family and who ever needs a vehicle. More
by Piernas2
Employees Worked With
Mario F Padron
