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Adam Hoglievina

Overview Reviews (435)

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Adam Hoglievina

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Adam Hoglievina

Tech Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.6

435 Reviews

Overview Reviews (435)

4.6

435 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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435 Reviews of Adam Hoglievina

June 02, 2024

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Employee Rating

Great service. No waiting for my car. Was ready when I pulled up. Smooth tire job. No waiting for my car. Was ready when I pulled up. Smooth tire job. More

by WULWICKJ

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Mankin, Raul Najera

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May 31, 2024

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Poor service. Lack of communication about process, service mgr was not helpful! Driver was polite though… Lack of communication about process, service mgr was not helpful! Driver was polite though… More

by GOLDY_MYSTIC

Verified Customer

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Recommend Dealer

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Gustavo Palacio, Jaime Garcia

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May 19, 2024

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Service was quick but they did not reset my vehicle service notification and I had to come back to the reception bay to get it done. service notification and I had to come back to the reception bay to get it done. More

by GODLY10

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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May 20, 2024 -

Lexus of Pembroke Pines responded

We appreciate your feedback and apologize for the oversight with your vehicle service notification. We're glad we could quickly rectify it at Lexus of Pembroke Pines, but will strive to get everything right first time in future. Thanks for bringing this to our attention!

May 14, 2024

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As always great service department very professional, courteous and genuine. Service is always excellent and quick!! Thank you!! courteous and genuine. Service is always excellent and quick!! Thank you!! More

by gus70

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Gustavo Palacio, Jaime Garcia

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May 15, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that you've consistently enjoyed excellent service at our Lexus of Pembroke Pines location. Thank you for your kind words about our professional and courteous team!

April 18, 2024

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Lexus of Pembroke Pines has outstanding service. From the person who explains to you what type of oil or service your car needs to the cashier who took the payment. From the person who explains to you what type of oil or service your car needs to the cashier who took the payment. More

by KATA143

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 18, 2024 -

Lexus of Pembroke Pines responded

We're so glad to know you had an outstanding service experience at Lexus of Pembroke Pines! Our team is dedicated to providing top-notch assistance from start to finish. Thanks for the review!

April 17, 2024

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Richard is a professional! He makes the customer feel comfortable & at ease from beginning to end, when it comes to buying a car. He knows this stuff in his sleep! He makes the customer feel comfortable & at ease from beginning to end, when it comes to buying a car. He knows this stuff in his sleep! More

by JF

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Monivis, Steve Pastukhov

Helpful 0

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Apr 18, 2024 -

Lexus of Pembroke Pines responded

We're glad to know Richard made your car-buying experience comfortable at Lexus of Pembroke Pines. His expertise is indeed a great asset! Thanks for sharing this feedback with us!

April 17, 2024

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Waiting time was reasonable. Only issue I have is that final invoice does not specify it tire rotation was done or not Only issue I have is that final invoice does not specify it tire rotation was done or not More

by aserone01

Verified Customer

Workmanship

Service Time

Recommend Dealer

Yes

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April 11, 2024

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The service was great and seamless. The mobile pay was a huge upgrade. Being able to pay from my phone elimates extra steps in the process. This is great. The mobile pay was a huge upgrade. Being able to pay from my phone elimates extra steps in the process. This is great. More

by BILLBONNER305

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Gustavo Palacio, Jaime Garcia

Helpful 0

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Apr 11, 2024 -

Lexus of Pembroke Pines responded

We're glad to know you found our mobile pay feature convenient and that your experience at Lexus of Pembroke Pines was seamless. Thanks for the positive feedback, Bill!

April 01, 2024

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Simplemente excelente servicio brindado por Lexus of Pembroke Pines, muy buen trabajo del departamento de servicios Pembroke Pines, muy buen trabajo del departamento de servicios More

by XTREMECUTZBARBERSHOP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Gustavo Palacio, Jaime Garcia

Helpful 0

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Apr 01, 2024 -

Lexus of Pembroke Pines responded

Gracias por compartir su experiencia con nosotros! Nos alegra saber que está satisfecho con el servicio de Lexus of Pembroke Pines. Que tenga un buen día!

March 10, 2024

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The initial treatment of the manager Jose Camero was disrespectful to my wife. The new car was only ten days after delivery, my wife was left without a car for 4 days. The car then was taken and they fo disrespectful to my wife. The new car was only ten days after delivery, my wife was left without a car for 4 days. The car then was taken and they found out the car was delivered to us with a switch on that caused the failure, that is incredible. We went to pick the car up and was dirty inside had to be sent twice to clean the seats. An overall awful experience More

by MATISANDOVA60

Verified Customer

Service Price Transparency

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Recommend Dealer

Other Employees Tagged: Sal Kamal, Rohan Alexander, Valentina Vergara , Jose Camero was not good

Helpful 0

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