Lexus of Pembroke Pines

People nice and on time. Opened hood and wiper fluid top People nice and on time. Opened hood and wiper fluid top open and not filled :( I topped it off. I assume wiper blades changed and new battery in People nice and on time. Opened hood and wiper fluid top open and not filled :( I topped it off. I assume wiper blades changed and new battery in my key fop... More

Service department manager needs a refresher course on customer service. Left a couple messages for the manager to call me back. I am still waiting for a return phone call. customer service. Left a couple messages for the manager to call me back. I am still waiting for a return phone call. More

My lease expired and everyone was very helpful and made the transition to a new car very easy. The team even sent me a video confirmation for my appointment. the transition to a new car very easy. The team even sent me a video confirmation for my appointment. More

The service department is the best! Carlos always takes great care of my SUV needs. Very professional and fast service. I feel confident that my SUV will be well taken care of! great care of my SUV needs. Very professional and fast service. I feel confident that my SUV will be well taken care of! More

Everything was perfect except one thing: they didn’t wash the car. They checked everything. It was done less than one hour. I hope that next time they will not forget to wash the car the car. They checked everything. It was done less than one hour. I hope that next time they will not forget to wash the car More

best people best service I have using this service center to maintain my cars over ten years. They always keep the high standard lever . The waiting area is clean with Wifi. I have using this service center to maintain my cars over ten years. They always keep the high standard lever . The waiting area is clean with Wifi. You will enjoy it if you do not have loaner car. More

My experience with the dealership has been since the days when it was on 441. Since then I’ve been with Lexus since they moved to Pembroke Pines. That in itself should indicate my satisfaction but that is be when it was on 441. Since then I’ve been with Lexus since they moved to Pembroke Pines. That in itself should indicate my satisfaction but that is because of my dealing with the best In your organization, Richard Monivis. More

Helpful Sales Team The Team comprising John Whitney, Rohan Alexander and Otany Lantigua were extremely helpful and made every effort to earn my business. Frequent check The Team comprising John Whitney, Rohan Alexander and Otany Lantigua were extremely helpful and made every effort to earn my business. Frequent check-ins by Rohan Alexander along with an enjoyable walk with him to the finance department was appreciated. Otany Lantigua took the time to listen and perfectly matched the features of the vehicle to my needs. At no time did I feel rushed or pressured, I however did not feel the same way when I met with a Finance employee G U. The initial interaction was off to a great start but it soured when I declined a pre paid service package.. Nevertheless I will not allow my overall experience to be dampened by an isolated incident. Now looking forward to the next phase of ownership which will be interactions with the Service team. I would strongly recommend this dealership and of course, John, Rohan and Otany More

I like my car:) Did not have a problem with service provided. Sale dealer was very knowledgable with the car that I purchased. Just wanted more information on leasing Did not have a problem with service provided. Sale dealer was very knowledgable with the car that I purchased. Just wanted more information on leasing informaiton. Thank you, Yomar and Rohan More

Michele and Warren were very courteous, friendly and knowledgeable about their jobs. I bought out my lease in just a little over an hour. I was very happy with their service. knowledgeable about their jobs. I bought out my lease in just a little over an hour. I was very happy with their service. More