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Lexus of Pembroke Pines
Pembroke Pines, FL
15,243 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 15,243 reviews
April 05, 2020
Lexus of Pembroke Pines is a beautiful service center. Very clean and comfortable. The staff is very friendly and helpful. Thank you for your wonderful service. Very clean and comfortable. The staff is very friendly and helpful. Thank you for your wonderful service. More
by MORRISON1393
Verified CustomerEmployees Worked With
Zoe Green - excellent.
April 05, 2020
Patrick Hew provided excellent and fast customer service. He’s very Knowledgeable and listens to what the customer needs. He’s is Outgoing and a smart Individual He’s very Knowledgeable and listens to what the customer needs. He’s is Outgoing and a smart Individual More
by marivelg3
Employees Worked With
April 05, 2020
Lo encuentro muy conveniente y atienden a los clientes con mucha cordialidad Me atendieron muy rapido y con mucha educacion gracias por ser tan cordiales con mucha cordialidad Me atendieron muy rapido y con mucha educacion gracias por ser tan cordiales More
by Maria rendon
Employees Worked With
April 05, 2020
Bad customer service After the car was serviced, my son had to wait 25 minutes for someone to bring the car. Seems that the employee forgot to bring him the car. He told After the car was serviced, my son had to wait 25 minutes for someone to bring the car. Seems that the employee forgot to bring him the car. He told me that the girls in the counter were more busy talking than helping the customers. We expected better service from Lexus. More
by PARRISH3855
Employees Worked With
N/a
April 04, 2020
Gloved and masked pick up and delivery. Courteous, pleasant and helpful. Excellent. No complaints. Phone scheduler was terrific too. Car came back same day and clean. pleasant and helpful. Excellent. No complaints. Phone scheduler was terrific too. Car came back same day and clean. More
by DAVID_GREENBERG
April 04, 2020
J. Steigele showed excellent customer service. Also, a loaner should be given if an oil change turns into car service! The wait was too long. Thank you for being open kind during this crisis and epidemic loaner should be given if an oil change turns into car service! The wait was too long. Thank you for being open kind during this crisis and epidemic virus. Please stay safe! More
by CCCHFOSTER
Employees Worked With
Steigele, John
April 03, 2020
Frank and Tom were very kind and helpful. They did their best to get me in and out and when I had an issue the next day they were quick to get my car in. Hope to have it back soon! best to get me in and out and when I had an issue the next day they were quick to get my car in. Hope to have it back soon! More
by JENNIENADLER
April 03, 2020
I had a very seamless experience at my most recent visit. They were amazing and took great care of me. I renewed my lease and I couldn’t be anymore pleased and happy. They were amazing and took great care of me. I renewed my lease and I couldn’t be anymore pleased and happy. More
by Jenn Albano
Employees Worked With
April 03, 2020
Awesome place. Great people, great service and very satisfied with my beautiful car. I do not have any problems referring potential friends or clients to would like Great people, great service and very satisfied with my beautiful car. I do not have any problems referring potential friends or clients to would like to experience what I did, More
by IMSGROUPWEB
April 02, 2020
Everyone was very courteous and professional. The place was very clean especially due to the COVID situation everything was handled in a very effective manner. was very clean especially due to the COVID situation everything was handled in a very effective manner. More
by CinD1
Employees Worked With
Mohammed I Yousuff
