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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
4.6
15,241 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 15,241 reviews

April 12, 2020

Service is the best in town. They make it easy and have always kept me informed every step of the way. Never a problem, ever! More

by INFO77
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2020 -

Lexus of Pembroke Pines responded

Thanks for sharing your thoughts about your experience with Lexus Of Pembroke Pines. We appreciate your business and hope to see you again soon!

April 12, 2020

Awesome, tireless and patient. When khalib my salesperson said let's us do the worry for you,you can trust us he was absolutely correct. Completely no worries. Thanks again. More

by LORISARIS
Recommend Dealer
Yes
Employees Worked With
Khalid Dahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver D.Alvarado
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Apr 12, 2020 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus Of Pembroke Pines, your feedback and rating mean a lot to us. We're glad Khalid was able to help, and we hope to see you again!

April 12, 2020

Not a good oil change I took my 2015 Lexus CT200h yesterday for the oil change around 3:30 PM. I noticed in the morning that oil is leaking as well as the tech didn't tigh More

by MUHAMMADKHAN1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
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May 03, 2020 -

Lexus of Pembroke Pines responded

Hi Muhammad, We're very sorry to hear that you didn't have a more satisfying experience and apologize for the oil leak. If you would be willing to reach out to us directly, we would appreciate the opportunity to try and find a way to turn this around for you.

April 12, 2020

Is the best service that we receive. Now for the Covid-19 the service was inmaculate and the garanties and the hygiene were very satisfactory. More

by MARIUS0
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
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Apr 13, 2020 -

Lexus of Pembroke Pines responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy, especially in these difficult times. Thanks again for choosing Lexus Of Pembroke Pines!

April 11, 2020

I love Lexus of Pembroke Pines the staff treat you like family at least to Lexus and can’t wait for the next one. Thank you all! More

by LISACONCEPCION7
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Rust, Reggie King
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Apr 11, 2020 -

Lexus of Pembroke Pines responded

Thank you for your very kind review, Lisa! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus Of Pembroke Pines.

April 10, 2020

Awesome! Everything was great and went flawlessly. Thank you Michelle! I couldn’t believe how smoothly everything went and in such a short amount of time. More

by KPRN13
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
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Apr 10, 2020 -

Lexus of Pembroke Pines responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Michele and the team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

April 10, 2020

Excellent always . Es un placer siempre visitarlos porq siempre salgo muy conforme con mi compra .Mi vendedor ya es como parte d la familia . Bendiciones More

by MELY62000
Recommend Dealer
Yes
Employees Worked With
Cesar Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new vehicle, and we thank you for choosing Lexus Of Pembroke Pines!

April 09, 2020

He made it easy to do business Mohammed made sure to keep his distance from us Delivered the car to our house and desifented the car before giving it to us We are very please with his service More

by ana_martin33
Recommend Dealer
Yes
Employees Worked With
Mohammed I Yousuff
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Apr 09, 2020 -

Lexus of Pembroke Pines responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mohammed met your expectations. Thank you again for choosing Lexus Of Pembroke Pines, we look forward to having you as one of our valued customers for many more years to come!

April 09, 2020

The only Lexus dealership I will purchase from! This is my second car and both times I’ve worked with Mario Padron, he is the absolute best! His goal is to make sure you are happy and I always leave feelin More

by janebevel
Recommend Dealer
Yes
Employees Worked With
Andre Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gema Urbina , Mario F Padron
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Apr 10, 2020 -

Lexus of Pembroke Pines responded

Hi Jane, Thank you for letting us know what a great job Mario and Gema did answering your questions and finding you the best deal! We pride ourselves on our great customer service and that our dealership is a place where everyone is treated fairly.

April 09, 2020

Excellent service as always !! Love my Lexus and the great team !! I got a fantastic treatment from everyone at Lexus. The team made out process so easy !! More

by ARTITEJUSINGHANI
Recommend Dealer
Yes
Employees Worked With
REINALDO ENRIQUE RIVERA RAMOS, David Gonzalez
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Apr 10, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lexus Of Pembroke Pines are glad to have you as a customer.

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