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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
15,241 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 15,241 reviews

May 21, 2020

Awesome & In a timely accepted manner Honestly my biggest problem with this dealer is " The sign out front, not Vissible until you get on top of it. Overall employees were very professiona More

by Julie RONLY3SOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't Rembrandt names sorry
May 21, 2020 -

Lexus of Pembroke Pines responded

Julie, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus Of Pembroke Pines!

May 21, 2020

Great people and great service. The wait time was awesome and I was able to get to work on time. No complaints here. Everything was awesome More

by PDUBC09
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 21, 2020

Awesome My service guy was awesome Isidro Garcia, i went for 5000 miles maintenance and also had an issue with my head rest. Everything was great More

by angelu003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro Garcia
May 21, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for your kind words for Isidro, and for taking the time to leave us this wonderful feedback!

May 21, 2020

totally awesome I was very pleased with the service received. Everyone was courteous and helpful. I would recommend to all my friends and family. I an a total lexus o More

by CUSWINSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Lexus of Pembroke Pines responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 21, 2020

Excellent service. My service representative is Scott Mankin who is by far the absolute best. He always makes me feel like I’m his only customer and is the primary reason I always come back to Lexus of More

by DAVEACHANG68
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Lexus of Pembroke Pines responded

Hi Dave, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scot met your expectations. Thank you again for choosing Lexus Of Pembroke Pines, we look forward to having you as one of our valued customers for many more years to come!

May 20, 2020

Great service Jeremy has been very consistent, attentive and proactive. Process was simple and convenient which takes preparation behind the scenes. I really apprec More

by DAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 20, 2020 -

Lexus of Pembroke Pines responded

Thank you, David, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jeremy and the rest of our team, and we look forward to working with you again.

May 20, 2020

A great experience. Very grateful to Alex Whitmon and Gema Urbina. They are a wonderful team all very friendly. We will recommend our friends Lexus Penbroke, they are the best. We are very happy, More

by GISSELL.PUENTES
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gema Urbina
May 20, 2020 -

Lexus of Pembroke Pines responded

Thank you, Gissell, so much for choosing Lexus Of Pembroke Pines! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 20, 2020

Amazing people and excellent service I going to buy a car in this dealer , of course with Andres , I hope you continue with the same service More

by KATIAGLORIANA78
Recommend Dealer
Yes
Employees Worked With
Andres Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Lexus of Pembroke Pines responded

Hello, Here at Lexus Of Pembroke Pines, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 20, 2020

Did not have a good experience with my salesman. Not giving me correct answers when I asked. Follow through at closing was terrible. Kept disappearing, never really went through the entire car with me More

by FRED54
Recommend Dealer
Yes
Employees Worked With
Mikhail Khalev
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guerrero
May 21, 2020 -

Lexus of Pembroke Pines responded

Fred, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can.

May 20, 2020

Great dealership and service! Tommy was excellent and really helpful through the whole process! I’m so happy with my purchase and If buying a Lexus check them out!! More

by Johandra
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Hector
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Lexus of Pembroke Pines responded

Johandra, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tommy met your expectations. Thank you again for choosing Lexus Of Pembroke Pines, we look forward to having you as one of our valued customers for many more years to come!

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