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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
15,242 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 15,242 reviews

May 24, 2020

Quick in and out I came in for 5000 mile service. When I pulled in, it seemed extremely busy. I was afraid I would be waiting longer than anticipated. Much to my su More

by PNOUD620
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2020 -

Lexus of Pembroke Pines responded

Hello, We appreciate your business and Jamie and our team look forward to serving you again soon!

May 24, 2020

Tom is the best!!! He went out of his way and was very understanding. It was just what we needed during these trying times. He made the entire process worry free More

by jennifercalero
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 24, 2020

Excellent Service The experience with Mario Padron was excellent, he treat me great and gave me the deal that I was looking for. Satisfied and happy is the key. Love Le More

by carlosmorales1761
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yucel Genc, Liuris from Insurance,, Yucel Genc, Mario F Padron
May 25, 2020 -

Lexus of Pembroke Pines responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus Of Pembroke Pines, we look forward to having you as one of our valued customers for many more years to come!

May 24, 2020

Love this dealership but they have a problem not listening to me I have repeated told them my name is Maryann not Mary & it really offends me. Please correct because I will not respond to Mary it’s More

by ANGELS1
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Haynes
May 25, 2020 -

Lexus of Pembroke Pines responded

Thank you Maryann for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 24, 2020

Outstanding and Professional service from Mario. Thank you for your patience and guidance. This is my second purchase from Mario in the last three months. Once again he excelled my expectations. Thank you More

by maridaliaberrios
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yucel Genc, Mario F Padron
May 25, 2020 -

Lexus of Pembroke Pines responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus Of Pembroke Pines.

May 24, 2020

I have leased cars for 5 yrs Alex G is great and as always provides excellent service. I will say I do miss Jorge in finance More

by CROBBINS1
Recommend Dealer
Yes
Employees Worked With
Alex Guevara
May 25, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lexus Of Pembroke Pines are glad to have you as a customer.

May 24, 2020

Very. Friendly So good to see commerce happening again. This was the first place besides the store I went to since the shutdown. Everything was handled in an exped More

by MASONSMURALS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 25, 2020 -

Lexus of Pembroke Pines responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus Of Pembroke Pines!

May 24, 2020

SERVICE IS THE BEST! Melissa is the Best! she always takes great care of me. Isidro always helps as well. Very professional Staff! Love coming in - always a breeze. More

by KATHY_MCCONVILLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
May 25, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 24, 2020

The employee in the area that brings my car from the garage needs some refining in her mannerism. Sebastian was very professional and I was pleased with his service. More

by l_pryce25
Recommend Dealer
Yes
Employees Worked With
Sebastian
May 24, 2020 -

Lexus of Pembroke Pines responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

May 23, 2020

Amazing experience and you can tell this is not just a job but a calling! Thanks Mario for all your assistance even during this challenging time you understood my situation and worked with me to accommoda More

by Sherrigon
Recommend Dealer
Yes
Employees Worked With
Mario F Padron
May 24, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mario and the rest of our team, and we look forward to working with you again.

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