Lexus of Pembroke Pines

Excellent customer service. They exceeded my expectations. Mikhail, Reggie, Yucef, Rohan and all those who took care of us, Thank You!!! I love my new car and extremely satisfied with the price expectations. Mikhail, Reggie, Yucef, Rohan and all those who took care of us, Thank You!!! I love my new car and extremely satisfied with the price and payments. Thank you for making my car buying experience so easy. More

Never again. I bought a 2019 Dodge Pickup Truck from them. Edgar was good to start with then when he knew he had the sale he didn't care any longer. When I explained there was no Owners Manuel he said i them. Edgar was good to start with then when he knew he had the sale he didn't care any longer. When I explained there was no Owners Manuel he said it's not his responsibility and that I would have to buy one myself. When I pointed out that the tires that were on the Truck when first looked at it test drove it and when took delivery of it were not the same and that the spare was a bald passenger car tire he just said that's strange. After I bought the Truck it was okay good bye. It also took exactly 30 days to get The Tag and Registration. It seems that no one at this Dealership cares about their customers when they have their money. No call backs no answer to emails nothing Face to face they just shrug it off and it's not their problem but yours. The truck only had 13,000 miles on it and I should not have had to buy tires 3 days after I bought it but again they didn't care. More

All was good except for you failing to reset my maintenance light. I had to make another trip to the dealer to correct it. Waste of time. maintenance light. I had to make another trip to the dealer to correct it. Waste of time. More

It was a really nice transaction. I enjoyed the excellent customer service Amed Rodriguez provided to his customers. Highly recommended. Overall, the dealer deserved to be recognized for making the customers customer service Amed Rodriguez provided to his customers. Highly recommended. Overall, the dealer deserved to be recognized for making the customers to feel they are in great hands!! :) More

I this dealership bc is close to where I live and convenience. The staff, friendly and professional. One thing I don’t like is that the place is too crowded, it needs more space. convenience. The staff, friendly and professional. One thing I don’t like is that the place is too crowded, it needs more space. More

Great customer service Maintenance service was due was skeptic to go. Amidst the COVID-19 service was fast and I felt safe all employees were wearing mask. Love Lexus Maintenance service was due was skeptic to go. Amidst the COVID-19 service was fast and I felt safe all employees were wearing mask. Love Lexus More

Love the service at Lexus staff were friendly and courteous mr ranold is a very humble sales rep patient and clear about is costumer needs courteous mr ranold is a very humble sales rep patient and clear about is costumer needs More

I had w great experience once again with Lexus of Pembroke Pines. I previously leased a vehicle here in the past and when I decided that I wanted another lease, Pembroke Pines was top of mind. mario Pembroke Pines. I previously leased a vehicle here in the past and when I decided that I wanted another lease, Pembroke Pines was top of mind. mario Padron was great made the process very smooth. Frank the Manager went above and beyond to explain to explain and clarify all of our questions. Both were patient and provided excellent customer service. I’ll forever be a customer of this location. Thank you! More

I love the Lexus service department they make me feel like a VIP every time I go there, they give me priority and they go above and beyond trying to resolve the issues that I may have. I wouldn't change like a VIP every time I go there, they give me priority and they go above and beyond trying to resolve the issues that I may have. I wouldn't change from this Lexus dealership for any other dealership, as of now More

Excellent service. Isidro made sure that I got the best service and answered all my concerns . Confortable waiting room. Good coffee and snacks while waiting service and answered all my concerns . Confortable waiting room. Good coffee and snacks while waiting More