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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
15,253 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 15,253 reviews

July 05, 2020

They promised and delivered. Jeremy was in communication with me while I waited. He said an hour and that is how long it took. Excellent customer service. More

by mmoudy
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a 5-star review! We are grateful that we got the opportunity to work with you here at Lexus of Pembroke Pines, and we will certainly let Jeremy know that you appreciate his help. We hope to see you again sometime!

July 05, 2020

awesome, didn’t even wait for long, super nice! and explained everything well! defiantly going back for my secound oil chnage and asking for jeremy More

by NICOLERODRIGUEZ166
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Lexus of Pembroke Pines responded

Nicole, thank you for reviewing Lexus of Pembroke Pines. I am thrilled to hear that Jeremy took care of you. We look forward to working with you during your vehicle's next oil change!

July 04, 2020

The example of Service Courteous, polite and timely. Even though there were difficulties in logistics because of Covid-19, all staff I encountered made the process seamless More

by MARKLEWIS600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2020 -

Lexus of Pembroke Pines responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 04, 2020

Excellent work . I'm so satisfied with the attention,the respect and the work that this dealear is doing . I recomend pretty much. The car came back perfecly. More

by XMERALD2003
Recommend Dealer
Yes
Employees Worked With
Donna Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Haynes, Irv Smith, REINALDO ENRIQUE RIVERA RAMOS
Jul 06, 2020 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive feedback! At Lexus of Pembroke Pines, our team is dedicated to taking excellent care of customer's vehicles and I am pleased to hear that you are satisfied with our services. See you next time!

July 04, 2020

Wait time at reception was 1 minute, Carlo was your servicec rep, and answer all questions. The service was completed on time. Cashier and delivery time were excellent. More

by DIEGOJCMATUS
Recommend Dealer
Yes
Employees Worked With
Carlo Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! It was our pleasure to service your vehicle here at Lexus of Pembroke Pines, and we look forward to your next visit!

July 04, 2020

Best car sales men ever he very caring with his customer and the cars they want to get and the team Dayron he the best More

by Alex212
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Lexus of Pembroke Pines responded

Alex, we couldn't ask for better feedback and we appreciate you taking the time to leave Lexus of Pembroke Pines a review. I am glad to hear that you are on the road in the car you were looking for. Congrats & safe travels!

July 04, 2020

Very pleasant and easy to arrange service. My only niggle was the misunderstanding about returning the car by the valet. All worked out in the end. More

by NONE3
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Lexus of Pembroke Pines responded

Thank you for sharing your feedback. I will be sure to pass it along to the Lexus of Pembroke Pines team!

July 03, 2020

Was a pleasure working with Nick Holden on purchasing my new vehicle. From the price negotiation to delivery everything went smoothly and quickly. Gema Urbina did a great job in the finance department expla More

by TEXAS1978
Recommend Dealer
Yes
Employees Worked With
Nick Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gema Urbina
Jul 04, 2020 -

Lexus of Pembroke Pines responded

Here at Lexus Of Pembroke Pines, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 03, 2020

Zoe was very nice and resolved the collision on my car very quickly,also when Picked up my truck it was clean in and out More

by Oswaldo
Recommend Dealer
Yes
Employees Worked With
Zoe Green
Jul 04, 2020 -

Lexus of Pembroke Pines responded

Thank you, Oswaldo, we appreciate your business and our team looks forward to serving you again soon!

July 03, 2020

Kazi did an excellent job. He gave me follow up on the arrival of my new car everyday. He got me the deal I was asking for and made sure I got it More

by ARISHERRERA21
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2020 -

Lexus of Pembroke Pines responded

We are very happy to hear that Kazi provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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