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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
15,253 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 15,253 reviews

July 08, 2020

Jeremy always takes great care of us. My mom is on her 5-6 Lexus from Lexus of Pembroke Pines. We are always treated like the first time we walked in. More

by MGMV0915
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Lexus of Pembroke Pines responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus Of Pembroke Pines.

July 07, 2020

Excellent customer service. There were No game playing. Smooth and professional car buying experience We would definitely recommend Lexus of Pembroke for a great experience. More

by LAURIEDIAZ.REALTOR
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Majerovicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Hector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy was also amazing
Jul 07, 2020 -

Lexus of Pembroke Pines responded

Thank you, Laurie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus Of Pembroke Pines, we look forward to having you as one of our valued customers for many more years to come!

July 07, 2020

Rafeal did a great job!!I was 100% pleased with how he treated me and with his demeanor. I was also very happy with Frank. It was a pleasure doing business at Lexus of Pembroke Pines. More

by MILLERDL16
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Lexus of Pembroke Pines responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus Of Pembroke Pines.

July 06, 2020

the super excellent service, Mario is the best, in love with my car thank you, if you want attention like this, you should look for it, I recommend it 100% More

by danay3850
Recommend Dealer
Yes
Employees Worked With
Mario F Padron
Jul 06, 2020 -

Lexus of Pembroke Pines responded

Thank you for leaving us a review and for giving a shout out to our team member, Mario! We are thrilled to hear that you love your new vehicle. On behalf of everyone at Lexus of Pembroke Pines, we wish you safe travels!

July 06, 2020

Amazing customer service! Everyone was very helpful. They made me comfortable and made sure I was satisfied the whole time. I even got my favorite earl grey tea in the cafe, fo More

by PAOLA77AYALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Lexus of Pembroke Pines responded

Paola, thank you for taking the time to write Lexus of Pembroke Pines a five-star review. I am glad to hear that you enjoyed the service and amenities at our location. We look forward to working with you next time!

July 06, 2020

Very professional and communicated well through the App. Received the requested loaner vehicle and received periodic updates regarding the status of the vehicle during service. More

by will.eaton03
Recommend Dealer
Yes
Employees Worked With
John
Jul 06, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! Providing professional and communicative service is always the goal at Lexus of Pembroke Pines, and it means a lot to know that we hit the mak for you. We look forward to your next visit!

July 06, 2020

I took my car to service without making an appointment. So glad they accept walk ins. The staff is extremely courteous and service was done in a quick manner More

by nancy_jean47
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Lexus of Pembroke Pines responded

Hi Nancy, thank you for reviewing Lexus of Pembroke Pines. I am happy to hear that you are satisfied with the services performed by our team and we look forward to taking care of you in the future!

July 06, 2020

Andre always takes care of me...If he wasn't my service advisor I would probably service the vehicle elsewhere. I would not want anyone else. More

by STEVENE
Recommend Dealer
Yes
Employees Worked With
Andre
Jul 06, 2020 -

Lexus of Pembroke Pines responded

Hi Steven, thanks for leaving a review. It's great to hear that Andre has earned your business and we will be sure to pass this feedback along to him. All of us at Lexus of Pembroke Pines look forward to seeing you next time.

July 05, 2020

My 10+ year Lexus has only ever been to this dealership. Still running well. Very busy location but Good service overall . Satisfied customer. Sometimes hard to communicate with because so busy. More

by B144G
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ava
Jul 06, 2020 -

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines. We're committed to taking excellent care of customers and their vehicles and it makes us happy to hear that you are still on the road in your Lexus. Safe travels!

July 05, 2020

Fantastic! Jose Amaro is the best in South Florida!!!! Jose goes above and beyond to help. His knowledge is unsurpassed. I would highly recommend Jose as your service representative More

by STEVENSACHS69
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Jul 06, 2020 -

Lexus of Pembroke Pines responded

Hi Steven, we appreciate you taking the time to share this positive feedback! It's great to hear that Jose earned your five-stars. All of us at Lexus of Pembroke Pines look forward to working with you next time.

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