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Lexus of Pembroke Pines
Pembroke Pines, FL
15,259 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 15,259 reviews
July 17, 2020
Courteous and helpful associate during the visit for my vehicle scheduled maintenance .Prompt service . I was informed the details of the service required and the loan return policy. The vehicle was retu vehicle scheduled maintenance .Prompt service . I was informed the details of the service required and the loan return policy. The vehicle was returned very clean. More
by elemarsan1948
Verified CustomerEmployees Worked With
Jose Amaro
July 17, 2020
This was our first time getting our car serviced here after we bought it. We had high hopes for the service but were disappointed. They said an oil change would take about a hour and a half. We ended up after we bought it. We had high hopes for the service but were disappointed. They said an oil change would take about a hour and a half. We ended up waiting 3 hours just for an oil change. When we finally got the car back there were oil marks on the leather inside of the drivers door and on the white paint outside of the door. Whoever worked on the car also left their hair net on the passenger seat. We were really looking forward to a nice visit but unfortunately we’re very disappointed. More
by KIMBERLY L
Employees Worked With
July 17, 2020
Awesome service, customer friendly, very adequate, timely, willing to work with the customer, prompt, employees are very attentive, consistent on a daily basis Monday through Sunday timely, willing to work with the customer, prompt, employees are very attentive, consistent on a daily basis Monday through Sunday More
by marklpitts
Employees Worked With
Carlos
July 17, 2020
Had an amazing time purchasing my new Lexus.Thanks to Had an amazing time purchasing my new Lexus. Thanks to Nick Holden for providing excellent customer care; I love my new Lexus Great job Nick! Had an amazing time purchasing my new Lexus. Thanks to Nick Holden for providing excellent customer care; I love my new Lexus Great job Nick! More
by ZEFONIC
Employees Worked With
July 17, 2020
Ronald Hector always the best.. been working with him for over 8 years. Great person! Honest and always gets the deal down. Thank you Ronald. over 8 years. Great person! Honest and always gets the deal down. Thank you Ronald. More
by JENNY40S
Employees Worked With
July 17, 2020
Excellent service, friendly, diligent with knowledge in the area and whenever I go I am satisfied. I am happy with the service they provide and super fast. the area and whenever I go I am satisfied. I am happy with the service they provide and super fast. More
by Dorissrodriguez’s
Employees Worked With
José Amaro
July 17, 2020
I believe that Lexus of Pembroke Pines has a very good service department, I can say that is the best compared to other Lexus dealers. They are very professional and always puts their customers and custo service department, I can say that is the best compared to other Lexus dealers. They are very professional and always puts their customers and customer needs first, especially now during the pandemic. My vehicle was due for maintenance and they have a great system where they picked up my car from home took it to get it served after that it got disinfected and brought back to me, in the meantime I got a loaner in case I needed to go out. I recommend Lexus of Pembroke Pines 💯! More
by TATHY PRIANO
Employees Worked With
July 17, 2020
Vehicle was repaired within a reasonable amount of time so far initially the quality of the work looks exceptional only time will tell the durability but they do have a lifetime guarantee on the work on an so far initially the quality of the work looks exceptional only time will tell the durability but they do have a lifetime guarantee on the work on anything that they touched. In short I am very pleased with this collision center. More
by Bobyouh
Employees Worked With
Robert Wayne Fogle
July 17, 2020
The sales and finance staff made leasing a new vehicle fast and painless! Would definitely recommend this team to anyone looking for a vehicle! Thank you!! fast and painless! Would definitely recommend this team to anyone looking for a vehicle! Thank you!! More
by JEN_MORAN
July 17, 2020
Emergency Service - dead battery I called John Steigele has been my go-to person since I purchased the car. As usual, he was friendly, professional, and closely apprised me of progre I called John Steigele has been my go-to person since I purchased the car. As usual, he was friendly, professional, and closely apprised me of progress. More
by Lady O
Employees Worked With
John Steigele, Service
