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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
15,260 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 15,260 reviews

July 19, 2020

Arrived & immediately was asked the reason for my visit. Great customer service. Loved that everything was spaced out 6 feet apart. Loved the car wash! More

by damus725
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Lexus of Pembroke Pines responded

Thank you for sharing your feedback. Our team is committed to taking excellent care of customers, and their vehicles, and I am pleased to hear that you felt comfortable during your visit to Lexus of Pembroke Pines. We appreciate your trust and look forward to working with you next time!

July 19, 2020

Excelente service prompt professional and friendly. Thanks so much. Will be recommending your dealership to any one I could Thanks so much. See you soon More

by LEDOTTIN
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Chaparro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yomar Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Acosta, Stella Belizaire
Jul 20, 2020 -

Lexus of Pembroke Pines responded

Thank you for the five stars! We are so glad you enjoyed working with our team at Lexus of Pembroke Pines, and we hope to see you again sometime!

July 18, 2020

The pre-sale and during the sale experience was outstanding. Mr Genc was knowledgeable of the product and forthcoming with the information that helped us More

by SASS81
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adre, Yucel Genc, REINALDO ENRIQUE RIVERA RAMOS
Jul 20, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking a moment to share your feedback! We are dedicated to providing customers with excellent service during every step of the way and it is great to hear that came true for you. All of us at Lexus of Pembroke Pines are proud to have your business!

July 18, 2020

Melissa is always very welcoming, attentive and super nice to customers. She’s an asset to derive department there at Lexus of Pembroke Pines. Thank you 🙏 More

by carlosg816
Recommend Dealer
Yes
Employees Worked With
Melissa ho
Jul 20, 2020 -

Lexus of Pembroke Pines responded

Thank you, Carlos! It puts a smile on our faces to see this excellent feedback about your experience working with Melissa and we'll make sure to pass your appreciation along to her. We hope to see you back at Lexus of Pembroke Pines next time!

July 18, 2020

Took RX 350 in for 70,000 mile check up. Service was some quickly. I was called with items that needed attention. Including back breaks. Only comment is that a service person should offer coupons or More

by cancrna
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 20, 2020 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines for your auto service needs! We appreciate you taking the time to share this feedback and will keep it in mind moving forward. Safe driving and enjoy your week!

July 18, 2020

John was excellent and service was fast and the car was made ready when he said it would. My car was washed and vacuum to my satisfaction. More

by adamgreenstein41
Recommend Dealer
Yes
Employees Worked With
John
Jul 20, 2020 -

Lexus of Pembroke Pines responded

Thank you for leaving us a five-star review, Adam. It is great to hear that John provided you with a seamless service visit as it's our goal to keep customers on the road. We look forward to working with you next time!

July 18, 2020

I would like to let you know, that my service advisor Isidro Garcia is the best. He help the Customer a lot. He is a honest man. He is a five start employee. More

by Edylopez
Recommend Dealer
Yes
Employees Worked With
Isidro Garcia
Jul 20, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review Lexus of Pembroke Pines! We're glad to hear that Isidro has been such a pleasure to work with. Our team is looking forward to working with you in the future!

July 18, 2020

Lexus of Pembroke Pines is my favorite dealer, I love the attention , the advisor always make sure that I have excellent services , they are very courteous More

by annamay45
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Jul 20, 2020 -

Lexus of Pembroke Pines responded

Hi Anna, for you to say that Lexus of Pembroke Pines is your favorite dealer truly made our day! We are proud to have earned your support and look forward to taking care of you during your next service visit.

July 18, 2020

I waited much less time for my car on service this time. In the past it has been unbearable to wait for the service to get completed. The agent was courteous and knowledgeable of the mechanic need of the au More

by roxpeter
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Jul 20, 2020 -

Lexus of Pembroke Pines responded

It's wonderful to hear that you received the timely service we expect for our guests during your recent visit. We appreciate this feedback! Hope to see you at Lexus of Pembroke Pines down the road.

July 18, 2020

Excellent and friendly service. Jeremy updated me on what needed to get done and offered the best service advice. I was very satisfied amd would recommend this dealership to everyone. More

by jhurbina
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking a moment to review Lexus of Pembroke Pines. We strive to ensure customers feel confident during every step and I am glad to hear that Jeremy provided you with such exceptional service!

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