Lexus of Pembroke Pines

The best team ever,Mario Padron,you are the best brother,thank you Armany and Gema in finance,excelent experience,thank you guys,Fast and easy process,The best sell team that you can find.Im very ha brother,thank you Armany and Gema in finance,excelent experience,thank you guys,Fast and easy process,The best sell team that you can find.Im very happy with everything,thank you one again. More

We’ve been customer there for at least ten yearsAlways We’ve been customer there for at least ten years Always had good sales people, good experience .Love their products!! Love the convenience of a loane We’ve been customer there for at least ten years Always had good sales people, good experience .Love their products!! Love the convenience of a loaner when I leave my for service. More

Service was quick and easy. Jeremy provided excellent service and provided me with a loaner. Maintenance was completed within a couple of hours. Overall great service from beginning to end. service and provided me with a loaner. Maintenance was completed within a couple of hours. Overall great service from beginning to end. More

Pretty smooth process. Very professional and there wasn’t a hard court press. It was a fairly quick turnaround. I would definitely recommend this dealership a hard court press. It was a fairly quick turnaround. I would definitely recommend this dealership More

Picked up my car on 7/23, now hearing a sound that was not there before. Will be taking it back but I work and have no time not there before. Will be taking it back but I work and have no time More

Service has fallen off from when I started . I called a few days ago to get pricing and was promised a call back. No one called . When I came in my focus on simply getting one part fixed , not service . I few days ago to get pricing and was promised a call back. No one called . When I came in my focus on simply getting one part fixed , not service . I ended up getting service with the expectation that would get a call back on the part being fixed . I was eventually told I would have to take my car to a specialist for the broken part. This is problematic. The same situation occurred about 6 years ago on my wife’s Lexus... the service team was great and fixed the broken part. 6 years later the response is take it to a specialist ??? I don’t get a call back on pricing . Then I get to my appt for the broken part decide to have my service taken care of too and eventually find out the part which o called and came in for can’t be fixed . I wish l knew that up front . Since my purchase my experiences have been worse and worse . This includes blatant lying from the sales team on numbers and what options are available . From person to person the story varies . I recently bought my son a car and went to jm lexus . I’ll about ready to add the crappy service team to to crappy sales team. Final point is this that at my appt I asked about the coupons that were mailed out (which I didn’t have and honestly was not expecting to have service performened ) . John my old rep would always tell me what discounts and savings options are available . I got a Passover response to my question. Went home and saw the service advertised on your website for $10 less than I paid. More

Great service. Friendly staff. Car drives like brand new. Satisfied. Happy. Reliable. Always have a loaner available. Fun in the sun. Pembroke Pines all day Satisfied. Happy. Reliable. Always have a loaner available. Fun in the sun. Pembroke Pines all day More

Andre is the best service advisor in the country!!! I only use and will only use Lexus of Pembroke Pines. The loaner department is also awesome!!! only use and will only use Lexus of Pembroke Pines. The loaner department is also awesome!!! More

My wife and I have been doing business with this dealership for more than 10 years. They have always had great customer service and very competitive pricing. We have also referred 6 or more Clients dealership for more than 10 years. They have always had great customer service and very competitive pricing. We have also referred 6 or more Clients for car leasing to this dealership. More

Melissa Ho is the best service agent ever. Awesome service as always! She even met my husband outside because he biked down and wasn’t clad properly for the general public. Thank you! service as always! She even met my husband outside because he biked down and wasn’t clad properly for the general public. Thank you! More