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Lexus of Merrillville

Merrillville, IN

4.6
426 Reviews

3957 West 81st Avenue

Merrillville, IN

46410

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426 Reviews of Lexus of Merrillville

April 27, 2022

Joe Sepulveda is YOUR guy! So helpful, understood exactly what I needed and got me in the car of my dreams! Joe made it easy from start to finish and I can’t appreciate that en More

by Lml13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sepulveda
Apr 27, 2022 -

Lexus of Merrillville responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Joe and the Lexus of Merrillville team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

April 25, 2022

Joe at Lexus made the process of buying my Lexus super easy and was all done within an hour! He is extremely knowledgeable and the upmost professional there is! I would recommend him to anybody looking fo More

by Payton47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sepulveda
Apr 26, 2022 -

Lexus of Merrillville responded

Payton, thank you for taking the time to review us! We are so glad to hear that you had a successful purchase experience working with Joe and the Lexus of Merrillville team. Drive safely, and we hope to see you back again down the road!

April 25, 2022

Great guy and Great salesman! Understands his clients and the things they are looking for ….. very professional and yet like family…… Great Experience! More

by arinchak1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Haddad, Chris Hodges, Joe Sepulveda
Apr 25, 2022 -

Lexus of Merrillville responded

It's wonderful to hear our sales team made you feel welcome and took excellent care of you throughout the purchase process. The Lexus of Merrillville team was glad to have a hand in helping you find the perfect vehicle, and we wish you safe travels on the road ahead!

April 23, 2022

Joe is very knowledgeable and was able to answer all questions asked. He is courteous and is professional. He provides excellent customer service More

by Tina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sepulveda
Apr 25, 2022 -

Lexus of Merrillville responded

Tina, thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Joe. Drive safely, and we hope to see you back again at Lexus of Merrillville!

April 22, 2022

The service was great I didn’t have to wait they give me a longer More

by Mamosjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Jones, Chris Hodges
Apr 22, 2022 -

Lexus of Merrillville responded

Thank you for coming to Lexus of Merrillville for your auto service needs! We love to hear that you could use a loaner in the meantime, and we appreciate you posting a positive review. Enjoy your weekend!

April 09, 2022

I had the best experience buying my RX. Joseph made sure I was comfortable and addressed ALL of my questions and concerns. Thank you! More

by Ashleye2425
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sepulveda
Apr 11, 2022 -

Lexus of Merrillville responded

Congratulations on your new Lexus RX! It is terrific to hear that Joseph and the team took such great care of you and made sure you were well-informed every step of the way. Thank you for trusting Lexus of Merrillville with your business!

April 07, 2022

Joe Sepulveda is the BEST Sales consultant at Lexus of Merriville. He is Very knowledgeable about the technology of the Lexus product , Joe is transparent and thorough during the purchasing process and i More

by Ramonawilliams9315
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Haddad, Joe Sepulveda
Apr 08, 2022 -

Lexus of Merrillville responded

Hi Ramona - Thank you for your confidence in Joe and the team! We are delighted to have you as a Lexus of Merrillville customer and we look forward to the next opportunity to assist you. Have a wonderful day!

April 07, 2022

Joe Sepulveda was awesome to work with. Our initial interactions were by phone and he did a great job finding a car that met what we were looking for and would be delivered in 4 weeks. But More

by Tzjz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Coven, Joe Sepulveda
Apr 08, 2022 -

Lexus of Merrillville responded

Congratulations on your new car! We are happy to hear that Joe was helpful and attentive throughout the process and we appreciate you sharing your feedback. Thank you for trusting Lexus of Merrillville with your business!

April 07, 2022

I have bought many new cars over the years, Mercury's, Ford's, Chevy's, Buick's, Nissan's and Toyota's. This was my first new Lexus and was by far the best buying experience I have had. The sales people, More

by dsheerman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Navarrro, Bruce Clark, Joe Sepulveda
Apr 08, 2022 -

Lexus of Merrillville responded

Welcome to the Lexus family! We are thrilled that you had such a positive experience working with Joe and the team. Thank you and safe travels from all of us at Lexus of Merrillville!

March 29, 2022

All questions and concerns answered with no problems, overall excellent car buying experience! Car Salesman was very knowledgeable on the vehicle sold More

by tonycothran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sepulveda
Mar 29, 2022 -

Lexus of Merrillville responded

We are delighted to hear that you received the informative service you deserve from our Lexus of Merrillville team. Thank you for supporting us with a great review! We wish you safe driving.

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