Lexus of Merrillville
Merrillville, IN
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426 Reviews of Lexus of Merrillville
Great Service This is my third Lexus that I’ve purchase from this dealership. Marc Lovejoy, Willie and Roxann are always polite and very professional. This is by fa This is my third Lexus that I’ve purchase from this dealership. Marc Lovejoy, Willie and Roxann are always polite and very professional. This is by far the best dealership around. They provide great customer service and they treat their customers like family. More
Excellent The Salesmen Marc Lovejoy was very up front with my numbers. He got me what I wanted. I have been working with him for several years. The financia The Salesmen Marc Lovejoy was very up front with my numbers. He got me what I wanted. I have been working with him for several years. The financial manager Roxann Seckus was very good at what she do. Papers was on point and I was out. More
Fantastic Experience! This is my first Lexus. I spent a lot of time researching vehicles; this was my third on a list of six cars to check out. I never got to the remaini This is my first Lexus. I spent a lot of time researching vehicles; this was my third on a list of six cars to check out. I never got to the remaining three! From the moment I chose Lexus, the process and experience with Lexus of Merillville was great. I never felt pressured, harassed or hurried during this process. Marc, Rick and Roxann were absolutely wonderful. All of my questions before, during and after the sale have been answered promptly. Everyone took their time with me and were patient and knowledgeable. Communication was thorough. There were no surprises when I came to pick up my car and I just can't say enough about this dealership and the people I encountered. My next car will also be a Lexus and I have no plans of going anywhere else! More
Decent Front desk lady was very nice and professional and the sales person Marc also was professional but could have been more nicer/polite. The experience o Front desk lady was very nice and professional and the sales person Marc also was professional but could have been more nicer/polite. The experience of buying a first car would have been okay if they weren’t so rude about me coming back to sign papers(bz of their little mistake) knowing I lived an hour & a half from their dealership. More
The 2nd Time Around!!! I love this Lexus dealership. I drive 2 hrs to buy from Marc, Willie, & Roxann in Merrillville. This is my second Lexus purchase from them, and the ex I love this Lexus dealership. I drive 2 hrs to buy from Marc, Willie, & Roxann in Merrillville. This is my second Lexus purchase from them, and the experience is just fabulous. I will always go to Marc & the team when it comes to Lexus!!. They know how to deliver top customer service in the Lexus purchase experience. If you have never bought a Lexus before --you need to!!! ~F. Wash-White More
AWESOME!! I love this dealership. This was the second vehicle that I've purchased through Marc. He and Roxann Seckus was very helpful through out the process. I love this dealership. This was the second vehicle that I've purchased through Marc. He and Roxann Seckus was very helpful through out the process. I love my Lexus RX 350. I will recommend family and friends to Lexus of Merrillville! More
Mulligan Satisfied Very helpful sales staffing. When I stopped in to inquire as to whether or not there were any promotions going on. Iwas tild yes. Since my wife was in Very helpful sales staffing. When I stopped in to inquire as to whether or not there were any promotions going on. Iwas tild yes. Since my wife was interested in driving a smaller vehicle. We test drove the is300. It suited her. She was surprised at the smooth ride and power of the smaller vehicle. We made a deal. I recommend this dealership to everyone we encounter who may be in the market for a quality vehicle at a fair price. More
Bought our fourth Lexus. Love this dealership. Helpful and good prices. And love Lexus!! We have coming to this dealership since 2011 and have never been disappointed Servi Love this dealership. Helpful and good prices. And love Lexus!! We have coming to this dealership since 2011 and have never been disappointed Service department is awesome too !! More
Excellent Marc Lovejoy was my salesperson. Rick Coven was also very helpful!This was the second Lexus that I bought from Marc! He worked very hard with the sale Marc Lovejoy was my salesperson. Rick Coven was also very helpful!This was the second Lexus that I bought from Marc! He worked very hard with the sale of my new car. I had many questions. He was very knowledgeable in answering my questions. He seemed to have known the answers to my questions before I asked them. I am happy with my new car! The service was excellent! More
Lexus of Merrillville experience I’ve worked with Marc for the past twelve years. I’ve purchased six vehicles over this time span. My sales experience was always outstanding!! He fol I’ve worked with Marc for the past twelve years. I’ve purchased six vehicles over this time span. My sales experience was always outstanding!! He follows up with his customers throughout ownership. More