Lexus of Merrillville
Merrillville, IN
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426 Reviews of Lexus of Merrillville
Looking for a Lexus The Lexus of Merrillville team has been nothing but ultra-professional, courteous, and has my best interests in mind as a customer since I picked up m The Lexus of Merrillville team has been nothing but ultra-professional, courteous, and has my best interests in mind as a customer since I picked up my Lexus NX last year. Starting with the GM, his sales team and service support, I have not a better experience buying and maintaining a new vehicle in the last 35 years. I highly endorse and recommend Lexus of Merrillville! More
Customer Service I have been a customer of Lexus of Merrillville since 2013 purchasing my vehicle from Marc Lovejoy. I continue to have my vehicle services there wher I have been a customer of Lexus of Merrillville since 2013 purchasing my vehicle from Marc Lovejoy. I continue to have my vehicle services there where as to maintain it according to Lexus' standards. My service needs are met with prompt responsiveness and professionalism. When my understanding of services have not aligned with what was presented, they are quick to make adjustments to my satisfaction. I appreciate Marc taking action to ensure that I am left satisfied and happy. More
I LOVE MY LEXUS Lexus of Merrillville is a great place to purchase a vehicle. I was welcome and I was very undecided about my purchase, but Mark was very patient wit Lexus of Merrillville is a great place to purchase a vehicle. I was welcome and I was very undecided about my purchase, but Mark was very patient with me. I enjoyed the professionalism from sales to services. More
Awesome sales person I’ve purchased cars from Mark for 16 years and the level of service continues to be stellar! Thank you Mark for being a caring salesperson, that is ha I’ve purchased cars from Mark for 16 years and the level of service continues to be stellar! Thank you Mark for being a caring salesperson, that is hard to find in the car industry. More
Most pleasant experience purchasing a automobile! I started my search on line. I even visited another Lexus dealership in Chicago but was not satisfied with the customer service. I sought out Lexus I started my search on line. I even visited another Lexus dealership in Chicago but was not satisfied with the customer service. I sought out Lexus of Merrillville mostly because they had more choices in a used Lexus and Price. An appointment was set with Stacy in Business Development, he referred me to Mr. Marc Lovejoy and the rest is history. He was the Best Salesman I have every done business with!!! I am now the owner of a 2015 Certified Lexus ES 350. Thank You Marc Lovejoy, I am as happy as you told me I would be. More
AWESOME!! Lexus of Merrillville is a GREAT place to purchase a vehicle. Every time I visit this dealership, whether it’s to purchase or have service, the empl Lexus of Merrillville is a GREAT place to purchase a vehicle. Every time I visit this dealership, whether it’s to purchase or have service, the employees are friendly and helpful. I purchased my 2015 Lexus Truck May 2018 and after I got it home I wasn't satisfied with the interior. I called my favorite salesman Marc Lovejoy and he setup a service appointment. When I got my truck back the leather interior was beautiful and the carpet was cleaned much better. Customer service at Lexus of Merrillville is GREAT they always aim to please the Customer!! More
Employees are customer enthusiasts Every time I visit this dealership, whether it’s to purchase or have service, the employees here are friendly, helpful, and do whatever it takes to me Every time I visit this dealership, whether it’s to purchase or have service, the employees here are friendly, helpful, and do whatever it takes to meet your needs and request. More
Excellent Great place to do business with. Been doing so for years. Nice atmosphere, beautiful vehicles. Staff is very helpful and friendly. Try it and see for Great place to do business with. Been doing so for years. Nice atmosphere, beautiful vehicles. Staff is very helpful and friendly. Try it and see for yourself. More
Classy experience We came to the Lexus dealership to test drive a 2015 RX 450. Thanks to Bob Navarro, his expertise and patience in dealing with us, after a few days o We came to the Lexus dealership to test drive a 2015 RX 450. Thanks to Bob Navarro, his expertise and patience in dealing with us, after a few days of discernment we drove home in a new 2018 LEXUS ES 350! This is the first time in 15 years we have bought a brand new vehicle. It was a real pleasure working with such a gentleman who was well informed and genuine as Bob. More
First purchase from Marc and Lexus of Merrillville I'm very pleased with the deal I received from Marc and Lexus of Merrillville. My wife is delighted with her new car, and I look forward to my next pu I'm very pleased with the deal I received from Marc and Lexus of Merrillville. My wife is delighted with her new car, and I look forward to my next purchase. More