Lexus of Henderson

Every experience has been professionally handled and w utm My visit started out and survey and ended as a new lease. Every experience has been professionally handled and with the utmost courtesy. David d My visit started out and survey and ended as a new lease. Every experience has been professionally handled and with the utmost courtesy. David delivers awesome service and customer service is a priority rating is Definitely a 10+. He also takes care of an older Lexus I have and keeps it running great! My lease was coming to an end and I thought seriously about leaving Lexus and going with a lesser vehicle; I mentioned it to David and he said let’s talk a minute and we walked out to the sales floor and by the afternoon I was in a new lease handled by another kind young man by the name of Martel. Martel was terrific. According to someone passing by he should have been gone but he stayed patiently with me, it must have been almost 10 pm. He walked around the vehicle and found two black marks and immediately took it back to the shop to make sure it was something that could be rub out. He stress I needed to be happy. I asked a lot of questions and addressed them . I would purchase from Martel again and or refer him to others. My experience was a 10+ “It had to be” as this is my 3rd lease with you & I own 2 older models Wanda Hudson PS I was working with a group of ladies that were helping with a cancer walk and I’m must also say that Craig GM donated cases of water to help us out. The Henderson Lexus is the best Thousand Oaks CA is where we purchased Our first Lexus in 2000 Service was good but doesn’t compare to Henderson Lexus Thanks!!!! More

Excellence Excellent service. Very personalized. Felt like they treated my family (including my kids) like they already knew us. The manager came by and was also Excellent service. Very personalized. Felt like they treated my family (including my kids) like they already knew us. The manager came by and was also excellent. Everyone was very patient with us in our decision making process. More

Outstanding customer service All staff appear to be well trained and adhere to a policy of exceptional customer service. I commend the entire team of professionals at Lexus of He All staff appear to be well trained and adhere to a policy of exceptional customer service. I commend the entire team of professionals at Lexus of Henderson. More

5 month process Fabian was very patient with the 5 month process I drug him through. Although the car I settled on did not have all the features I wanted I am satisfi Fabian was very patient with the 5 month process I drug him through. Although the car I settled on did not have all the features I wanted I am satisfied with my purchase. More

Amazing experience Thank you everyone at LEXUS of Henderson for being so helpful and friendly. From first getting my car with Tito to getting my car serviced with John M Thank you everyone at LEXUS of Henderson for being so helpful and friendly. From first getting my car with Tito to getting my car serviced with John McLachlan, everything was just amazing. Thank you! ?? More

new car excellent car dealership - excellent sales staff - excellent product - excellent value for money - great follow up - personal type of service - highly excellent car dealership - excellent sales staff - excellent product - excellent value for money - great follow up - personal type of service - highly reccommended - Fabian is the best car salesman ever More

Great Experience This was a routine service and everything went great including the pickup and delivery. They performed the service, let me know of a couple of additi This was a routine service and everything went great including the pickup and delivery. They performed the service, let me know of a couple of additional issues and completed everything very timely. More

WARRANTY SERVICE Grieg and David fights with Lexus to get my problem solved i really appreciate this guys. Grieg and David keep their promise and the results was fanta Grieg and David fights with Lexus to get my problem solved i really appreciate this guys. Grieg and David keep their promise and the results was fantastic. More

Excellent Customer Service and attention to details Purchased a 2015 RX 350 with minor bumps and bruises. Craig Kelly had a loaner available and repaired my car perfectly within 4-5 hours Purchased a 2015 RX 350 with minor bumps and bruises. Craig Kelly had a loaner available and repaired my car perfectly within 4-5 hours More

The service went well My service appointment went smoothly and on time at the dealership. My service rep, Jay, was knowledgeable. I was given a loaner car as promised. And My service appointment went smoothly and on time at the dealership. My service rep, Jay, was knowledgeable. I was given a loaner car as promised. And my vehicle was ready for me to pick up at the promised time. All went well. More