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Lexus of Henderson
Henderson , NV
5,688 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
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Showing 5,688 reviews
Verified Customer
Helpful May 18, 2024
Patrice was the perfect salesperson. My wife can’t stop talking about how good she was. We would recommend her to everyone. My wife can’t stop talking about how good she was. We would recommend her to everyone. More
by sgmrgrbruce
Employees Worked With
Patrice Lynk was fantastic. True professional, listened to what my wife wanted. Then searched for it. We will always recommend her to all our friends
May 17, 2024
Lexus of Henderson’s service writer Stephen Diehm is absolutely awesome. He and his team have cared for my car for years and have consistently done an outstanding job. absolutely awesome. He and his team have cared for my car for years and have consistently done an outstanding job. More
by Klatandkat
May 16, 2024
I called in twice this morning for the following Vin# JTHGZ1B26R5076832, at 0940. The first time the woman picked I gave her the vin# she asked why she needs and if im someone picking up a car. I said no JTHGZ1B26R5076832, at 0940. The first time the woman picked I gave her the vin# she asked why she needs and if im someone picking up a car. I said no, and she hangs up on me. I call back, and confront her, and ask her if she pulled up the vin#. She said no, and needs to know why im calling. I try asking what her name is, instead she hangs up on again! I've been looking for a specific car for days now. I potentially found something here, but with that attitude, its going to be a big pass for me. I do record my calls. Charles, when you're ready, reach out and i'll send you the recording. Maybe you can use this employee as a training example... More
by A Zebra Named A
Employees Worked With
A Zebra Named A
May 16, 2024
They kept me informed, and had car done in a reasonable amount of time for the amount of work being done. Although they washed the outside of the car I was hoping for a vacuum and wipe down of the interi amount of time for the amount of work being done. Although they washed the outside of the car I was hoping for a vacuum and wipe down of the interior. More
by Aorme.cle216
Employees Worked With
David from service.
May 15, 2024
Customer service good - repair cost ridiculous- front brake pad $780 - ridiculous - brake pads might cost $50 each - brake pad $780 - ridiculous - brake pads might cost $50 each - More
by Chazzallison
Employees Worked With
May 14, 2024
Keep up the good work, love the car but it does have some shortcomings. Side view mirrors show vehicle in blind spot, it would be helpful if it sounded a warning also. The Two cockpit areas that badly in nee shortcomings. Side view mirrors show vehicle in blind spot, it would be helpful if it sounded a warning also. The Two cockpit areas that badly in need of illumination : the gas cap & trunk buttons & the area where the seat heat etc selection buttons are located. George White More
by arethestars2night
Employees Worked With
May 13, 2024
Watch out for their service advisors. ..cannot be trusted probably has bigger commission than the floor salesman. ..cannot be trusted probably has bigger commission than the floor salesman. More
by cres_benjee
Employees Worked With
May 11, 2024
Friendly, communicated well and overall great experience, George provided excellent service, will always bring my car there for future maintenance. George provided excellent service, will always bring my car there for future maintenance. More
by Johnsonnutrition
May 10, 2024
From the moment I drove into the service staging area I was taken care of was taken care of More
by Tio
