Lexus of Henderson

Car Purchase I was very pleased dealing with Michelle and Ray in the Internet Department. They made the experience of buying a new car quite pleasant compared to I was very pleased dealing with Michelle and Ray in the Internet Department. They made the experience of buying a new car quite pleasant compared to what one often gets in dealing with car sales people. They were very informative and professional in all respects. I highly recommend them and Lexus if Henderson. More

Amazing service The staff was very professional and knowledgeable, they provided outstanding service. They also washed and vacuumed the car. I will return for all ser The staff was very professional and knowledgeable, they provided outstanding service. They also washed and vacuumed the car. I will return for all service needs. Thank you! More

Took the car without an appointment. Had a new battery by af Just call. Just do. The service was there when I needed it! Plus, my husband did a price check on batteries and choose you! Congratulations. Just call. Just do. The service was there when I needed it! Plus, my husband did a price check on batteries and choose you! Congratulations. More

excellent service both helpful and friendly great experience. happy with the sales process and professional service and attitude that my sales representative showed. ty and rich were wonderful t great experience. happy with the sales process and professional service and attitude that my sales representative showed. ty and rich were wonderful to work with. More

A very pleasant and rewarding experience. Upon arrival, I was greeted by Martrell Fantroy, a very friendly and informative Sales Representative. After I told Martrell what I was looking for Upon arrival, I was greeted by Martrell Fantroy, a very friendly and informative Sales Representative. After I told Martrell what I was looking for he showed me the used Owner Certified Cars that fit my requirements. After this review, we discussed the facts and circumstances of each car that I had looked at. As I narrowed my selection down to 2 cars, we again discussed the positives and negatives of each and from there, I was able to make my decision. The process was straight forward and professional on Martrell's part and I signed off on the car I had selected. The paper work associated with the purchase took a little longer than expected due to some items not associated with my purchase, but it was done without any issues. Overall, the experience was very pleasant and professional. I want to comment Martrell on his approach.., it was great. More

Recall They notified of the recall and gave me a rental, I never had to call the service dept., they handled the whole situation from the beginning They notified of the recall and gave me a rental, I never had to call the service dept., they handled the whole situation from the beginning More

You Were There For Us In An Emergency. On a Friday afternoon, I had an emergency with a screw in a tire. I arrived at the dealership with an hour to spare. I received the best customer serv On a Friday afternoon, I had an emergency with a screw in a tire. I arrived at the dealership with an hour to spare. I received the best customer service. A thorough check of my car revealed other items in need of repair. My car was ready the next day. During this emergency, I enjoyed my interaction with Stephen. Everything was done to assist me. More

15k Service Everything went very well. I was immediately greeted and ushered inside. I quickly met with David who gave me a timeline of completion. The service wa Everything went very well. I was immediately greeted and ushered inside. I quickly met with David who gave me a timeline of completion. The service was finished within that timeline. I paid and was on my way very quickly. More

Recall from Lexus on passenger airbag. Excellent work, and I received a loaner for my travel needs. I received a call from David Torella that Lexus had identified a passanger airbag is Excellent work, and I received a loaner for my travel needs. I received a call from David Torella that Lexus had identified a passanger airbag issue, and could I bring in my Lexus as soon as possible, which I did. More

Lexus OMG Can’t beat the service at Lexus particularly if J (and the mechanic foreman)) is assting you. He is friendly and professional and tells me the proble Can’t beat the service at Lexus particularly if J (and the mechanic foreman)) is assting you. He is friendly and professional and tells me the problem and solutions about my car in such a way that my blood pressure wouldn’t go up. More