Lexus of Henderson

Dissapointed with how I was sold a car with multiple problem I bought my Hyundai Genesis from your dealership and at the time it had 17,000 miles i believe. I started having problems with it the very next day an I bought my Hyundai Genesis from your dealership and at the time it had 17,000 miles i believe. I started having problems with it the very next day and that is documented because i called Michael who sold me the car. My blind spot detectors did not work,my front parking assist did not work, and i eventually had to replace my front bumper because it was damaged. I ended up paying $2,500 in repairs on a car I had for about 6 months that i had bought with only 17,000 miles with a clean carfax (supposedly).. You guys dumped this car on me . I took it to my regular Hyundai dealership which i have used for almost 4 years and they showed me signs that this car had been in an accident. This was the worst experience of my life as far as car care. I expected a lot more from you because of your Lexus brand. I have not had issues since the repairs but i will be back if any of those problems occur again. Craig Kelly helped me along the way but took a long time to call me back. He would only call back right away once i called and complained to others. Otherwise he would get back to me in a week or two or not at all. More

Best car buying experience ever. From Michelle in internet sales to Rick in finance they were great! Made the car buying experience easy. Went out of their way to be helpful. From Michelle in internet sales to Rick in finance they were great! Made the car buying experience easy. Went out of their way to be helpful. More

10K Service Everyone did a good job and I was out half hour early. I.T. expert also helped with software instructions that is a flaw in Lexus Quick Dial phone Everyone did a good job and I was out half hour early. I.T. expert also helped with software instructions that is a flaw in Lexus Quick Dial phone editing (it doesn't exist). More

50K Service The team did a great job of getting me in and out smoothly. Had the car detailed while they were servicing and car was immaculate when completed. The team did a great job of getting me in and out smoothly. Had the car detailed while they were servicing and car was immaculate when completed. Thanks More

everyone professional and curtious from the time of delivery to when I picked the car up I received prompt service. the car was spic and span and running smoothly when I picked it up. from the time of delivery to when I picked the car up I received prompt service. the car was spic and span and running smoothly when I picked it up. More

Seamless & Efficient! We were purchasing a vehicle & discussed with Tito our salesman about having the windows tinted. As soon as we got into the financing office, Richard We were purchasing a vehicle & discussed with Tito our salesman about having the windows tinted. As soon as we got into the financing office, Richard in Financing was surprisingly already on the ball & said he would call service to check on a loaner vehicle since we had to leave the car overnight. He called Tyler in service & he responded with "yes, the loaner is already ready"! We were surprised that everyone was on the same page as each other & there was no waiting! Excellent communication between everyone! More

Awesome People! Lexus of Henderson has the most helpful and friendliest staff anywhere! I have purchased many vehicles here and the experience has always been a pleas Lexus of Henderson has the most helpful and friendliest staff anywhere! I have purchased many vehicles here and the experience has always been a pleasure. Robert Mirrer showed us all of the features of our new LX 570 and made the purchase decision easy. Twala is always a pleasure to work with and is quick and efficient with the documents. At the end of the purchase process, she’s the cherry on top! More

Perfect wonderful experience! We have purchased lots of different vehicles throughout the years & Lexus of Henderson is by far the most outstanding & impressive dealership we have We have purchased lots of different vehicles throughout the years & Lexus of Henderson is by far the most outstanding & impressive dealership we have ever purchased from! Tito DeLeon our salesman is the best! Zero pressure, very informative, unbiased & truly has a customers best interest in mind. No negotiating back & forth. He truly shocked us with how easy he made everything, we were trying to think about what else we could ask for & couldnt think of anything. He offered us everything we were hoping for on the first go. We had to fight to even get another Lexus & a Mercedes dealership to even come close but it wasn't close enough to make us happy which is why we ended up at Lexus of Henderson. This will always be our first choice in the future! Everyone from Richard in financing - we usually dread going into the financing office, but he truly made us feel like family, the parts guy & Tyler in service were all outstanding! We usually leave a dealership feeling worn down, but this was a truly exceptional experience only they could provide. Everyone should stop in to see what they can offer. You will definitely be pleasantly surprised!! More

Friendly service The service was fast and and friendly and John made sure all my concerns were taken care of and when I got my car back it was nice and clean. Thank yo The service was fast and and friendly and John made sure all my concerns were taken care of and when I got my car back it was nice and clean. Thank you John and thank you for your service to our country as well.. More

Nice shopping experience I am very happy that I bought the car I really like. There is perfect service here. My salesperson Fabian is ver patient and nice to help me buy the c I am very happy that I bought the car I really like. There is perfect service here. My salesperson Fabian is ver patient and nice to help me buy the car finally. I appreciate it. More