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Lexus of Fremont

Fremont, CA

4.9
929 Reviews

5600 Cushing Parkway

Fremont, CA

94538

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929 Reviews of Lexus of Fremont

June 25, 2025

Great experience, Jeff was awesome! ! My car was ready within a reasonable time and service was very efficient! More

by Teresa Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 25, 2025 -

Lexus of Fremont responded

Teresa, we're happy to hear that Jeff and the team at Lexus of Fremont provided you with an efficient service experience. Thanks for sharing your positive feedback!

June 24, 2025

Fremont Lexus Dealer is the place where I always want to bring my car for servicing. Advisor Vener is so nice and gave a good advice. I’m very satisfied with my car running smoothly after serviced. Thanks More

by kctp_orio
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Howell, Vener Padilla
Jun 24, 2025 -

Lexus of Fremont responded

Thank you for sharing your positive experience with us at Lexus of Fremont! We're happy to hear that Vener provided excellent advice and that you're satisfied with how smoothly your car is running. We look forward to seeing you again for future servicing needs!

June 21, 2025

Christina helped take care of my RX 350 and kept me updated in every steps. I highly recommended Christina. More

by tuanhoshop13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Fulkerson
Jun 23, 2025 -

Lexus of Fremont responded

We're happy to hear that Christina provided excellent service and kept you informed throughout your experience at Lexus of Fremont. Thank you for the recommendation!

June 21, 2025

Excellent service representative Phat Lam very professional, knowledgeable, courteous, and is a very good listener when dealing with my issues & concerns. More

by RBALZ54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phat Lam
Jun 23, 2025 -

Lexus of Fremont responded

We're thrilled to hear that Phat Lam provided you with excellent service at Lexus of Fremont. Our team takes pride in being professional and attentive, so it's great to know your concerns were well addressed. Thank you for sharing this feedback!

June 19, 2025

Nick at Lexus of Fremont was great in my recent car purchase. Answered all my questions and made the process smooth as possible. More

by MP
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate, Danny Dang, Gabe Hernandez
Jun 20, 2025 -

Lexus of Fremont responded

It's fantastic to hear that Nick provided such a smooth experience during your car purchase at Lexus of Fremont. We appreciate your feedback and hope you enjoy every mile in your new vehicle!

June 13, 2025

A set of appointment with Lexus of Fremont to purchase LS four60 2017 when I got to the dealership, the car was not ready and a part was missing on the front bumper at first. It was not going to give me the More

by drewclarke54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bennie Carter, Bret Chan, Vener Padilla
Jun 21, 2025 -

Lexus of Fremont responded

Thank you for sharing your experience. It's disappointing to hear about the issues with the vehicle and parts, as well as the inconvenience you've faced. We strive for a seamless purchasing process, and it seems we fell short this time. If you would like to share more, please email me at the address below, with 'drewclarke54' in the subject line so that I can refer to this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

June 12, 2025

Service advisor Anita was excellent, professional and experienced and was efficient and handling my case More

by Harishparekhharish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita
Jun 12, 2025 -

Lexus of Fremont responded

We're delighted to hear that Anita provided you with excellent service at Lexus of Fremont. Thank you for sharing your experience!

June 12, 2025

The service center was very professional and the I got a video from the technician showing all things that needed to be addressed with my car alongwith itemized cost. In this technology age their use case m More

by Mkamath61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vener Padilla
Jun 13, 2025 -

Lexus of Fremont responded

We're delighted to hear that you appreciated the professional service and innovative approach at Lexus of Fremont. It's great to know our technology made your experience more transparent and informative. Thank you for sharing!

June 09, 2025

The renewed facility looks very impressive. The service manager like Christina, is very friendly and helpful More

by Raymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Fulkerson, Justin Plude
Jun 10, 2025 -

Lexus of Fremont responded

Raymond, we're delighted to hear you enjoyed the renewed facility and received excellent service from Christina at Lexus of Fremont. Thanks for sharing your experience!

June 06, 2025

nick yoritate and danny dang from lexus fremont were great to work with! made the experience easy and quick with their transparency and friendliness! 10/10 experience! More

by nadiajazelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NICK YORITATE, Danny Dang
Jun 09, 2025 -

Lexus of Fremont responded

We're delighted to hear that Nick and Danny made your experience at Lexus of Fremont so seamless! Thank you for the fantastic feedback.

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