Lexus of Fremont

I found myself suddenly in need of a new vehicle when the car I was driving needed over $3000 in repairs. In one day I test drove 3 used vehicles, found one I liked that had just come in and needed repairs car I was driving needed over $3000 in repairs. In one day I test drove 3 used vehicles, found one I liked that had just come in and needed repairs to become "certified pre-owned", and negotiated a deal that both dealership and I walked away happy with. I haven't had many experiences buying cars from dealerships, but my experience at Magnussen's was excellent. Attentive customer service with my best interests in mind, friendly service staff, and low pressure (actually helpful!) sales people made my car buying experience exceptionally pleasant. More

I bought my Lexus RX 300 here in 2000. And I've been servicing it here ever since. I've always been treated fairly and the work has been top notch. Yes, other places will do it for less, but I always ge servicing it here ever since. I've always been treated fairly and the work has been top notch. Yes, other places will do it for less, but I always get a loaner car, and they take the time to service the vehicle completely.And before returning it to me, it's always washed inside and out leaving it looking like new. On this occasion dropped the car off for its 90,000 mile servie. It's a major service. I spoke with Scott Howell on the phone and he immediately arranged a time and a loaner car for me. I dropped the car off and Scott went though the service and any other issues I had with the car. He quickly put together the estimate for the additional work I wanted done, pulled up my loaner car (a new Lexus) and I was on my way. As promised, two days later Scott called saying the car was finished. When I picked up my car Scott took me through each service individually, made sure all my questions were answered, and had me out the door in minutes, all without ever feeling rushed. I will continue to take my car back to Magnussen Lexus for service for sure and it your car needs work, look up Scott. More

Mostafa and the whole sales team were fabulous. I was treated respectfully and the whole experience was pleasurable. I know that when my car needs servicing, I will again be treated very well. I love my treated respectfully and the whole experience was pleasurable. I know that when my car needs servicing, I will again be treated very well. I love my new Lexus!! More

My wife and I were both very pleased with our experience purchasing a new Lexus at Magnussen's Lexus. We were in the market for an upscale, comfortable sedan. In purchasing our new GS 350, we were fortunate purchasing a new Lexus at Magnussen's Lexus. We were in the market for an upscale, comfortable sedan. In purchasing our new GS 350, we were fortunate to work with Chris Lin. Chris is an exceptional representative for Magnussen's Lexus. He treated us with great respect. His open, honest, no pressure approach was a significant factor in our decision to purchase a car on our initial visit to Magnussen's. If you are in the market for a Lexus we would highly recommend that you contact Chris. I have every confidence that you will have the very best experience possible. More

Yvette was friendly, accommodating, courteous, and communicated extremely well. She arranged a shuttle, called me regarding additional services my vehicle needed, and obtained a loaner for me within communicated extremely well. She arranged a shuttle, called me regarding additional services my vehicle needed, and obtained a loaner for me within minutes. I am so pleased with my recent service at this dealership that I have been telling my family and co-workers about Lexus and its amazing customer service. The only gripe I have about my experience was that my vehicle wasn't as clean as it usually is after being serviced. Other than that, I had an ideal service appointment. More

My experience with Magnussen was first class. Jim Maroudas worked within guidlines of how I wanted to work/negotiate the deal. He provided the best price and stood behind his word/commitment to me. Maroudas worked within guidlines of how I wanted to work/negotiate the deal. He provided the best price and stood behind his word/commitment to me. I was in an out of the dealership within an hour (following working most details over the phone). What a seamless, painless transaction and an excellent deal! I would highly recommend both this dealership and specifically Jim to friends and family. John More

I been here so long and i still like so much ,Really nice from all people .and Y vette Mav voy (adviser) She the best ! from all people .and Y vette Mav voy (adviser) She the best ! More

Vener was very friendly and pleasant to deal with and took care of my car's service needs. My only surprise was that the rear brakes needed to be done at 22.5k miles and the much higher cost to get it d took care of my car's service needs. My only surprise was that the rear brakes needed to be done at 22.5k miles and the much higher cost to get it done there. Other than that, my purchase and service experience at this dealership has been excellent. More

As usual, the experience was excellent. This particular dealership is exceptional not only with its products and service but with they way they treat its customers. dealership is exceptional not only with its products and service but with they way they treat its customers. More

Excellent customer service! Vener is truely friendly and knowledgable. He was able to provide answers to all the questions that were being asked. Vener promptly called us back upon the completion of the ca knowledgable. He was able to provide answers to all the questions that were being asked. Vener promptly called us back upon the completion of the car services. More importantly, Vener shows that he cares about his customers and he is always adding a friendly smile on his face regardless it is the LAST HOUR of a long work day! We definitely recommend Vener to our friends & relatives. More