Lexus of Fremont
Fremont, CA
Filter Reviews by Keyword
By Type
848 Reviews of Lexus of Fremont
My wife and I were both very pleased with our experience purchasing a new Lexus at Magnussen's Lexus. We were in the market for an upscale, comfortable sedan. In purchasing our new GS 350, we were fortunate purchasing a new Lexus at Magnussen's Lexus. We were in the market for an upscale, comfortable sedan. In purchasing our new GS 350, we were fortunate to work with Chris Lin. Chris is an exceptional representative for Magnussen's Lexus. He treated us with great respect. His open, honest, no pressure approach was a significant factor in our decision to purchase a car on our initial visit to Magnussen's. If you are in the market for a Lexus we would highly recommend that you contact Chris. I have every confidence that you will have the very best experience possible. More
Yvette was friendly, accommodating, courteous, and communicated extremely well. She arranged a shuttle, called me regarding additional services my vehicle needed, and obtained a loaner for me within communicated extremely well. She arranged a shuttle, called me regarding additional services my vehicle needed, and obtained a loaner for me within minutes. I am so pleased with my recent service at this dealership that I have been telling my family and co-workers about Lexus and its amazing customer service. The only gripe I have about my experience was that my vehicle wasn't as clean as it usually is after being serviced. Other than that, I had an ideal service appointment. More
My experience with Magnussen was first class. Jim Maroudas worked within guidlines of how I wanted to work/negotiate the deal. He provided the best price and stood behind his word/commitment to me. Maroudas worked within guidlines of how I wanted to work/negotiate the deal. He provided the best price and stood behind his word/commitment to me. I was in an out of the dealership within an hour (following working most details over the phone). What a seamless, painless transaction and an excellent deal! I would highly recommend both this dealership and specifically Jim to friends and family. John More
Vener was very friendly and pleasant to deal with and took care of my car's service needs. My only surprise was that the rear brakes needed to be done at 22.5k miles and the much higher cost to get it d took care of my car's service needs. My only surprise was that the rear brakes needed to be done at 22.5k miles and the much higher cost to get it done there. Other than that, my purchase and service experience at this dealership has been excellent. More
As usual, the experience was excellent. This particular dealership is exceptional not only with its products and service but with they way they treat its customers. dealership is exceptional not only with its products and service but with they way they treat its customers. More
Excellent customer service! Vener is truely friendly and knowledgable. He was able to provide answers to all the questions that were being asked. Vener promptly called us back upon the completion of the ca knowledgable. He was able to provide answers to all the questions that were being asked. Vener promptly called us back upon the completion of the car services. More importantly, Vener shows that he cares about his customers and he is always adding a friendly smile on his face regardless it is the LAST HOUR of a long work day! We definitely recommend Vener to our friends & relatives. More
I have a vast experience in purchasing cars and have never been this satisfied before. Without reservations and extreme confidence I rate the service of Mostafa Khweled as superior and would like all th never been this satisfied before. Without reservations and extreme confidence I rate the service of Mostafa Khweled as superior and would like all the people that serve us be like him. Customer satisfaction is a symbiosis of knowledge, trust, honesty, dedication and willingness to serve others needs. Mostafa undoubtedly demonstrated all these and made my purchase joyful, pleasant and effective. I had difficult task to solve - make a surprise for my wife's birthday given the limited exterior-interior color combinations for IS250C model. Mostafa explored all the possible options, made me the best possible offer, helped me to make my right selection and achieve my goal. My wife was unbelievably happy !!! I trust the professionalism of this man and highly respect his honesty and urge to serve his customers. Therefore I will confidently recommend his service and the dealership he works for to people I know. Thank you so much Mostafa!!! More
Mr. Steve Yi is an exceptional Salesperson. He was very honest in his presentation and delivered what he promised above and beyond. Mr. Yi made my sales experience smooth and expeditious and my vehicle's p honest in his presentation and delivered what he promised above and beyond. Mr. Yi made my sales experience smooth and expeditious and my vehicle's presentation was impeccable. This is my 3rd Lexus automobile transaction with the Magnussen Lexus dealership and 15th year of bringing a Magnussen vehicle home into my family. Thanks again Steve for my beautiful new GX 460. More
We purchased two new cars with the help of Streven Yi. Steve is a great guy to work with. He is very friendly and not agressive just to make a sale. Steve helped us locate a car with the color and option Steve is a great guy to work with. He is very friendly and not agressive just to make a sale. Steve helped us locate a car with the color and options that we were looking for. The car was ready as promised. We will definitely contact Steve if we decide to purchase another Lexus. The financing department was great as well, they did not try to sell us any additional service warranties or the like. More