Lexus of Fremont

Very Good Experience Positive experience with these folks. They made the buying process comfortable and worked with me in a manner that was professional and positive.i wou Positive experience with these folks. They made the buying process comfortable and worked with me in a manner that was professional and positive.i would buy from them again. More

Great service My service rep Michael Start has been amazing! He's been very helpful and has been my go to rep for the past 5 years. Great customer service from him. My service rep Michael Start has been amazing! He's been very helpful and has been my go to rep for the past 5 years. Great customer service from him. More

Every time. Every time I go in, whether it be for tire rotation or tire replacement, I am treated with respect and courtesy. I highly recommend this service cente Every time I go in, whether it be for tire rotation or tire replacement, I am treated with respect and courtesy. I highly recommend this service center. Every staff member I have had contact with is customer driven, thorough in explaining service items and costs, as necessary and are punctual with approaching me at my appointment time. I never sit for long without communicating with someone. More

Customer Service This was my first visit to this dealership and have to say I was impressed by the level of customer service I received by Phat Lam. I have been to sev This was my first visit to this dealership and have to say I was impressed by the level of customer service I received by Phat Lam. I have been to several different Lexus dealerships over the years and Mr. Lam level of service will have me coming back to this dealership in the future. More

Smooth It was very organized and pleasant. I got a free complimentary oil change and car wash. Waiting period is about 2 hours but it was worth it. It was very organized and pleasant. I got a free complimentary oil change and car wash. Waiting period is about 2 hours but it was worth it. More

Director of services was good ! I didn't have an appointment and it was a crazy Friday morning for these guys at Fremont Lexus. I pulled in my car and was greeted by Director of serv I didn't have an appointment and it was a crazy Friday morning for these guys at Fremont Lexus. I pulled in my car and was greeted by Director of services, which I found out later. He promised he would make it happen for me instead of sending me back and asking me to schedule an appt. I had also asked for a special request to get my back seat stain removed. It was all done in 2 hrs. Awesome experience. Good work Lexus Fremont ! More

Robert is the best service representative. Robert went above and beyond to make sure all my service needs were met. He is thorough and always checked in with me. Anita also gave great service Robert went above and beyond to make sure all my service needs were met. He is thorough and always checked in with me. Anita also gave great service More

Great experience I've been working with Vener Padilla from past few years and he is truly exceptional in providing great service to customers. Thank you Vener. I've been working with Vener Padilla from past few years and he is truly exceptional in providing great service to customers. Thank you Vener. More

Magnuseen Lexus is very professional. Overall, the Dealership is helpful. I appreciate they spend time to assist me to get the right car. The choice and price of car is reasonable and the Overall, the Dealership is helpful. I appreciate they spend time to assist me to get the right car. The choice and price of car is reasonable and the car condition is good. More

Great Service and responsiveness Service manager Monte has a hands on approach , prompt work updates from Arnold. I drive the extra 10 miles and avoid my local Lexus dealership to go Service manager Monte has a hands on approach , prompt work updates from Arnold. I drive the extra 10 miles and avoid my local Lexus dealership to go this dealership since I trust them with my car, they won't oversell me on things i don't need and are straight to the point and value your time and business More