Lexus of Fremont

Great people working at Magnussen I live in Los Altos but I come to Magnussen because of Jim Maroudas, sales and mobile service they provide. This is our second purchases of new Lexus I live in Los Altos but I come to Magnussen because of Jim Maroudas, sales and mobile service they provide. This is our second purchases of new Lexus this year. More

Excellent Customer Service I bought my car from Magnussen Lexus and have only brought it to the Magnussen dealership for service because the level of service is always top notch I bought my car from Magnussen Lexus and have only brought it to the Magnussen dealership for service because the level of service is always top notch. There's no waiting around and all the employees are very friendly. They offer shuttle service or a loaner and always wash my car. Yvonne was a tremendous help with my past service. She explained things clearly and cared about me getting what I needed to keep my car going (the car is getting old! LOL). My friends think I'm crazy for taking my car to a dealership for service, but I trust Yvonne not to stir me wrong. More

It is a very best dealership for services and purchased. Very happy to pick the right choice of dealership to have the good service and care for the customers. I has been use this dealership for the last 10 Very happy to pick the right choice of dealership to have the good service and care for the customers. I has been use this dealership for the last 10 years and always supported what I needs for my cars. More

Good dealer I’m very happy with this Dealer, good service,good price,very nice sale Man , I will come back again if I buy car for my family I’m very happy with this Dealer, good service,good price,very nice sale Man , I will come back again if I buy car for my family More

Th eservice man was excellet. He was very skillful, informative, and follwed up the service very well. It helped me to feel very comfortable for the serice of my car. My car was do He was very skillful, informative, and follwed up the service very well. It helped me to feel very comfortable for the serice of my car. My car was done very well in time. More

Good over all experience I have been using the service for the past several years and I feel more comfortable with the facility and people in this location when compared to ot I have been using the service for the past several years and I feel more comfortable with the facility and people in this location when compared to other dealers. More

Friendly and professional Reception staff is helpful and take initiative to ask for my need and arrange service expert to follow up. Job well done and within time promised. LYF Reception staff is helpful and take initiative to ask for my need and arrange service expert to follow up. Job well done and within time promised. LYFT shuttle service is arranged between my office and pick up after maintenance. pleasant experience. More

Everything explained and done. Communication excellent.performnce was as promised and done in a timely manner. Phone communications eras timely. My request was not typical but it wa Communication excellent.performnce was as promised and done in a timely manner. Phone communications eras timely. My request was not typical but it was done to and exceeded my expection More

Trying to have synthetic oil intalled at service! Service dept. can't figure out how to change motor oil to synthetic. The last 3 services this has not happened. It was explained to me that the oil ca Service dept. can't figure out how to change motor oil to synthetic. The last 3 services this has not happened. It was explained to me that the oil cap states the type oil to use! More

Normally 5 stars but not this time Normally I would rate this as 5 stars but this time it was different. Instead of having them come and get their loaner and return my car to San Mateo Normally I would rate this as 5 stars but this time it was different. Instead of having them come and get their loaner and return my car to San Mateo, I drove to the dealer since I was going to be in the area. Told them when I was coming to make sure the car was ready as I had a business meeting in the area. I arrived on time and after an hour I went back to the cashier to let her know I still had not been helped. She call again for my car. When it was brought to the driveway someone just waived at me and pointed to the car. I never saw Arnold my service rep. The cashier merely read back to me from the invoice what they did to the car, which I could read myself. I had more interaction with Ron who picked up my car. He was extremely engaging and I was most appreciative of this service to pick up my car from such a distance. Needless to say I was very late for my meeting which inconvenienced those waiting for me. More