Lexus of Fremont

I've been helped by Venor multiple times. Simply the best service advisor one can ask for! Simply the best service advisor one can ask for! More

One of the best dealership sales experiences I have had working with Johnny from sales and Danny from finance. Was in the market for a used 4Runner for some time now and other dealers were adding thousands working with Johnny from sales and Danny from finance. Was in the market for a used 4Runner for some time now and other dealers were adding thousands in dealership add ons. Saw that Lexus of Fremont had the model and trim level I was looking for at a reasonable market price, yet with additional manufacture packages from the factory. Johnny was a stellar salesman, highly professional, exceptionally calm and put no pressure on us to make a deal. He guided us on a test drive route to feel the suspension and handling which was greatly appreciated since we came all the way from Santa Rosa. The same professional, calm and no pressure experience continued into the finance team with Danny. There we went over the numbers with Danny explaining everything in clear concise detail. Overall a great purchasing experience! The zero pressure to make a sale and absence of thousands of dollars of dealer markups made shopping at Lexus of Fremont a much better experience than other dealerships that I have been in contact with. We will keep an eye on their lot for the next time we are looking to add another vehicle to our home. More

I was assigned to Anita and she was really great and listened to my concerns. listened to my concerns. More

This dealership offers a great variety of cars. The team is friendly, knowledgeable, and helpful, particularly Connor Pivin and Bret Chan, who provided excellent service. The team is friendly, knowledgeable, and helpful, particularly Connor Pivin and Bret Chan, who provided excellent service. More

Connor is an excellent salesperson! I know that because I’m in sales myself. II’ve bought new and used cars over the years from different dealerships and Connor is the best car salesman I know that because I’m in sales myself. II’ve bought new and used cars over the years from different dealerships and Connor is the best car salesman who keeps his word, doesn’t play games, is honest, is very knowledgeable about the cars he is selling, is very professional, is very polite and Connor has excellent customer service and communication skills! The car buying process was very simple with Connor at Lexus in Fremont, CA from start to finish. My husband and I highly recommend Connor if you are buying a vehicle from Lexus in Fremont, CA. We had already test drove several NX 350 Hybrids new and used at another dealership and we had every intention on buying from the salesperson at the other Lexus dealership since he had already showed us several cars on a single day; unfortunately, he kept going back on things things we had communicated and agreed up on and kept contradicting his agreements with us. It was time -consuming with other Lexus dealerships because many of their salespeople were not as knowledgeable or straightforward. Connor, on the other hand, realized we were serious buyers and respected our time when I spoke with him over the phone and said I needed my questions answered on the phone and I needed to negotiate the price before we drove down to the Fremont Dealership. We really appreciate that Connor respected our time and accommodated our request. There were no hiccups or surprises when Connor worked with us. We came to an agreement on the phone quickly and he honored that agreement when we arrived the next day. We told him that we simply needed to drive the car and verify that everything was as described and depicted based on our conversation with him and everything we saw on their website and Carfax. I will be letting everyone I know to work with Connor if they need a car, especially if they’re buying a Lexus. Connor does business professionally and honestly like the way I treat my clients in real estate. Great salespeople are scarce whether you are buying a car, buying a house or selling a house. We also had the pleasure of working with Allan, Ahmed and Vince at the Fremont Lexus. They were all professional and professional polite. Vince navigated us through all the paperwork efficiently. Allan patiently spent a lot of time explaining all the features of our car, answering our questions about the features and Allan synched my smart phone with the vehicle we bought. Ahmed showed us the details for the verification and warranty; he was also very professional and polite with great customer service skills. We really love the staff at Lexus Fremont and we also appreciate Faith for following up with me and scheduling an appointment for us to meet Connor the next day. I wish other Lexus dealerships in the Bay Area could learn how to treat customers like Fremont Lexus so that there is transparency, no surprises and no hassle in buying a car. There is another Bay Area dealership that falsely advertised cars on Carfax that didn’t exist using stock photos! When I called them, I eventually learned that they didn’t have several of the NX 350 Hybrids they advertised and later I learned that the black and white seats in that particular pattern that appeared in their Carfax listings was never made by Lexus for the U.S. Market so I definitely did not want to work with a dealership that was already lying to me before I met with them! Use Lexus in Fremont, CA for a professional and smooth experience since they will appreciate your business! Be sure to request Connor as your salesperson! More

For the 1st complimentary service, it met my expectations, nice customer service, the service adviser was nice and provided all my questions. Definitely, will come back for next service with Mr. expectations, nice customer service, the service adviser was nice and provided all my questions. Definitely, will come back for next service with Mr. Veneer P. More

This dealer is very trustable and they always offered a very good and efficient service for my car! very good and efficient service for my car! More

Cheney was very knowledgeable and explained things clearly. He offered personalized recommendations without pressure. Did good follow up. clearly. He offered personalized recommendations without pressure. Did good follow up. More

Everybody is friendly , Anita help us out with our new car service , they did an outstanding job car service , they did an outstanding job More