Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lexus of Fremont

Fremont, CA

4.9
1,003 Reviews
Call Dealership (855) 876-5014
View Awards

5600 Cushing Parkway

Fremont, CA

94538

Directions

By Type

1,003 Reviews of Lexus of Fremont

November 09, 2025

Everything it’s good. Service people are all friendly and they have a nice copy machine More

by Gsgalam1806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James and Phat
Report | Print
November 06, 2025

We received great and timely service (first time users) for our SUV 60,000 mile check up. More

by lairdmatthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Leong
Report | Print
Nov 06, 2025 -

Lexus of Fremont responded

Thank you for leaving Lexus of Fremont a five-star review! We are so glad that you received great service. Thank You, Customer Experience Management customerexperience@swickard.com

November 05, 2025

Five start service Anita the best one nice y muy buena persona muy buen trato More

by Rolivencia1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annita
Report | Print
Nov 06, 2025 -

Lexus of Fremont responded

We're lucky to have you as a customer. Thank you for supporting Lexus of Fremont! Thank You, Customer Experience Management customerexperience@swickard.com

November 04, 2025

very poor service. After i paid I had to wait for 40 min ( remind the front desk 3 times) to have my car ready to pick up This dealer provided very poor service . yo More

by lexus Fremont dealer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arnold Stovall, Christina Fulkerson, Justin Plude, Rob Ferrando, Scott Howell, Vener Padilla, Weis Popal, Yvonne Atalig
Report | Print
Nov 04, 2025 -

lexus Fremont dealer responded

poor service from Lexus Fremont

Nov 05, 2025 -

Lexus of Fremont responded

Hello, we apologize for your wait being so long. If you would please contact me directly, I would like the opportunity to discuss in more detail. Thank you, Scott Howell - Service Manager - scott.howell@swickard.com

November 04, 2025

I bought an 2026 RX 350h here. The interactions with Bennie were great and he did a good job of helping us to find the car we need. More

by Huy Nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bennie Carter, Bret Chan
Report | Print
Nov 05, 2025 -

Lexus of Fremont responded

Hi Huy! We are ecstatic that you chose Lexus of Fremont, Inc. and that Bennie made your purchase of the 2026 Lexus RX 350h such a smooth experience. Congratulations and safe travels! Thank You, Customer Experience Management customerexperience@swickard.com

October 31, 2025

We recently had a very positive experience leasing a Lexus from them. The staff was professional and not overly pushy. The whole process was painless and we ended up with a nice SUV without breaking the More

by jafferh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray / Ahmed Ibrahim, Bret Chan
Report | Print
Oct 31, 2025 -

Lexus of Fremont responded

We're delighted to hear about your positive leasing experience at Lexus of Fremont! Thank you for your kind words and enjoy your new SUV. Thank You, Customer Experience Management customerexperience@swickard.com

October 31, 2025

he is very nice and help us to choose the new car. Thank you so much. More

by pingping.yu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
Report | Print
Nov 04, 2025 -

Lexus of Fremont responded

We are so happy that our Lexus of Fremont team earned your 5 stars. We appreciate your support! Thank You, Customer Experience Management customerexperience@swickard.com

October 27, 2025

Excellent customer service. James helped me navigate the best option to fix or repair my car. More

by Alma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Luong
Report | Print
Oct 27, 2025 -

Lexus of Fremont responded

Alma, thank you for taking the time to review Lexus of Fremont! It really means a lot to hear that you're happy and we'll be sure your kind words reach James. Thank You, Customer Experience Management customerexperience@swickard.com

October 17, 2025

Good service AAAAAAAAAA, good, good repair services, okay see you next time. I like it More

by fhzhu1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Stovall, Christina Fulkerson, Justin Plude, Rob Ferrando, Scott Howell, Vener Padilla, Weis Popal, Yvonne Atalig
Report | Print
Oct 20, 2025 -

Lexus of Fremont responded

Thanks for the kind words! See you next time at Lexus of Fremont!

October 11, 2025

I've been helped by Venor multiple times. Simply the best service advisor one can ask for! More

by jt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vener Padilla
Report | Print
Oct 14, 2025 -

Lexus of Fremont responded

We couldn't ask for a better review of Lexus of Fremont. Thanks so much!

1
2
...
101