Lexus of Edison

I have previously been a customer of the service dept (Butch is excellent). this was my first experience with sales and finance. Dale was polished knowlegeable and complete. from greating thru drive away (Butch is excellent). this was my first experience with sales and finance. Dale was polished knowlegeable and complete. from greating thru drive away he was on top of it. Jason completed his first corporate finance transaction without a snag or error. More

JOE Giaconia went out of his way to please me and my wife he gave me and my wife almost anything we wanted in the deal very helpfull, pleasent and honest and respectfull he showed me all controls on my ne he gave me and my wife almost anything we wanted in the deal very helpfull, pleasent and honest and respectfull he showed me all controls on my new 2011 LEXUS RX350 he made my wife and I very confortable while during buying process More

It was a great experience when I purchased my Lexus at Lexus of Edison. They have beautiful show room and sales there are very nice. I felt comfortable talking with sales, negotiating on price, and test d Lexus of Edison. They have beautiful show room and sales there are very nice. I felt comfortable talking with sales, negotiating on price, and test driving the car. I would definitely recommend anyone wanting to buy a Lexus to try this place. Especially the employee from Lexus of Edison I worked with, Steven Tong, is a very good guy. He showed me every feature of the car, stated finance terms and deal details very clear. Five stars experience overall! More

I was extremely pleased with Dale's professional demeanor. He made me feel very comfortable asking for information on my new vehicle. He was very thorough, and clearly walked me through the process demeanor. He made me feel very comfortable asking for information on my new vehicle. He was very thorough, and clearly walked me through the process of purchasing my new vehicle. I have to mention the great deal I got with Lexus of Edison on my IS250!!! I feel that for my future Lexus purchases, I will definitely repeat the experience with Dale. More

In the beginning we had a slight misunderstanding. But then I requested to talk to a manager, Ralph called me back and went an extra mile to fix the situation. I am very impressed with a way he does busi then I requested to talk to a manager, Ralph called me back and went an extra mile to fix the situation. I am very impressed with a way he does business. They fixed my recall in a timely manner. I am very pleased with the service! Excellent work and customer service! More

Let me start by saying that we bought not one, but two cars from the same dealer and same sales person (Dale Johnson) and this in itself says a great deal about the very friendly, professional and easy to cars from the same dealer and same sales person (Dale Johnson) and this in itself says a great deal about the very friendly, professional and easy to deal with staff of Lexus of Edison! We shopped around a lot and that was the only place were we felt that we were getting great service and value. I highly recommend this dealer and specially Dale Johnson to help you with your purchase. Thanks Dale & we'll be back! More

I purchased my Lexus IS250 from Lexus of Edison a year and half ago. Everytime I go to Lexus of Edison they provide me with excellent service. I have visited other lexus dealerships in New york, by far th and half ago. Everytime I go to Lexus of Edison they provide me with excellent service. I have visited other lexus dealerships in New york, by far the service that Lexus of Edison provides its customers is ALWAYS TOP OF THE LINE. Mr. Wayne Gross is always very profesniol to all his customers from my observations while visiting the dealership. Mr. Gross as always taken the time to address all my concerns with my vehicle. When he isn"t available he makes sure to brief another team member to make sure all my concerns are taken care off. I live in NY and travel over an hour to Lexus of Edison because the service is ALWAYS TOP OF THE LINE. The dealship is always very clean and they also provide you with coffee or refreshments and something eat if you are hunrgy. If you have along wait they go out of there way to make you feel welcome by offering to drop you off at the local mall if that will help make your wait better. They also will pick you up. What I love the most about this dealership is you can tell they treat ALL there customers like there #1 customer. This is very impressive, Im in Retail sales my self, I work for a Major Bank so I know service and trust me when I tell if you want a Lexus make the trip to Lexus of Edison YOU WILL NOT BE DISAPPOINTED!!!!!!!! A very satified customer JEN More

Hi, I recived great service for Hubert Daily he returned Hi, I recived great service for Hubert Daily he returned my calls promotely and answered whatever questions I had and was eager to help. Tom and Russ Hi, I recived great service for Hubert Daily he returned my calls promotely and answered whatever questions I had and was eager to help. Tom and Russell gave great customer service as well they really tried hard to get me approved to buy my car. More

I have been wanting to purchase a Lexus SUV since i can remember but due to financial reasons i wasn't able to. Thanks to LEXUS OF EDISON today i have my dream SUV, the Lexus RX350. This SUV is absolutely remember but due to financial reasons i wasn't able to. Thanks to LEXUS OF EDISON today i have my dream SUV, the Lexus RX350. This SUV is absolutely gorgeous. The overall buying experience was perfect due to their professionalism. The minute we walked in they made us feel like we were VIP. Joseph Giaconia (Sales Consultant)and Jason Hiraiwa (Financial Service Manager) were both wonderful people. Their friendliness, courteousness and sense of humor made this whole buying ordeal fun and easy. We felt very comfortable and well appreciated. Their commitment to the customers is beyond words. They stayed past 8pm and worked tirelessly to work out payments that fit our budget. We are extremely happy with our deal. We want to thank the entire team of LEXUS OF EDISON. You guys exceeded all our expectations. I would definately with eyes shut, recommend this dealership and without a doubt continue to be a customer. Thanks again, Betsy & Mario More

Excellent dealership and an outstanding sales person named Anna Samejo. Great buying experience with the friendliness you'd expect from a luxury automaker. Anna helped reduce the paperwork and process named Anna Samejo. Great buying experience with the friendliness you'd expect from a luxury automaker. Anna helped reduce the paperwork and process once both parties had agreed. I can only advise you to visit this dealer for your next Lexus! KT More