Lexus of Edison

I have been in different dealerships and found Lexus of Edison being the most friendly and honest one by far. I met sales consultant Steven Tong at the dealership on the appointment time we agreed on. I Edison being the most friendly and honest one by far. I met sales consultant Steven Tong at the dealership on the appointment time we agreed on. I told Steven of the price and option I prefered on the new Lexus I like; and Steven was very helpful; he offered the test drive to make sure I get the actual feel on the car I want. I have already fall in love with the car after the test drive, and I decided to buy it. But I am a very hard headed person; I would only take the car with the exact color and options I wanted, no more and no less. Steven had been very patient with me and he worked very hard to find the exact car that met my criteria of options and price in their inventory. After all the process; I met with Daniel Mercado, the financial service manager; he professionally explained all other options and protections I could purchase with the car. He was very nice and friendly with me even though I didn't add on anything more besides the option I wanted. The whole process was very smooth and pleasant, I drove away with my new Lexus the same day. Their after sales follow up's are great; very convenience online for servicing appointment; free car wash...etc. My overall experence with Lexus of Edision is excellent; I definitely will go back to this dealer for my next Lexus! More

This already my second purchase from the Lexus of Edison. I am completely delight with the service I have got both times. During my last visit I was working with Steven Tong. His attitude, professionalism is I am completely delight with the service I have got both times. During my last visit I was working with Steven Tong. His attitude, professionalism is really impressiive. He is very proactive, honest and it looks like he enjoyed working with me. He helped me a lot after the purchase as well. I had some questions related to registration, reimbursment for some fees I paid during the purchase and I was always getting the immediate response with updated information. Such reps as Steven is a 'gold reserve' of the company. I will definetely visit the Lexus of Edison when time comes for the new purchase. Thank you for your business! More

While searching a vehicle to purchase, Steven Tong was very helpful. He was very patient with me as I wanted to look at several different cars and test drive them. He was very polite even though it was ra very helpful. He was very patient with me as I wanted to look at several different cars and test drive them. He was very polite even though it was raining out! I have stopped by several places to look for a car, and by far Steven had been the most helpful. I would definitely recommend him and Lexus of Edison to everyone. More

Steve was very helpful and well informative, he put my wife and I at easy the minute we walked into the showroom till we signed and drove away. Explaining the vehicles features, even though we had one pre wife and I at easy the minute we walked into the showroom till we signed and drove away. Explaining the vehicles features, even though we had one previously and set up her cell phones, it was a pleasure working with Steve. More

Hassle free and honest. Normally dealing with a dealership is stressful to make sure you do not get ripped off. Lexus of Edison was very easy to deal with and did not try to stick me at the end of dealership is stressful to make sure you do not get ripped off. Lexus of Edison was very easy to deal with and did not try to stick me at the end of the deal with extra costs or add-ons. Daniel Mercado was honest about what extra warranties or coverage I should really consider. Steven Tong was great! He even stayed late for us to drive up the 2 hours to Edison to pick the vehicle which was in perfect condition and fully detailed when we arrived. I would definitely visit them again for my next vehicle. More

A very comfortable experiance. Not a lot of pressure with our sale. Dale was very helpful with our sales. Thank you for a nice experiance. with our sale. Dale was very helpful with our sales. Thank you for a nice experiance. More

I purchased my first Lexus from Tri County Lexus and the experience was not good. Since then I have relied on the service from Bridgewater and they were great. I saw a car I was interested and figured if experience was not good. Since then I have relied on the service from Bridgewater and they were great. I saw a car I was interested and figured if the service dept was good the sales dept would be just as helpful. I met with David and he took good care of me. As with any car purchase there is a matter of negotiation and David was willing to work with me on my trade in value to get the car I wanted. He was extremely thorough and patient and will recommend his services. In addition the finance dept was very thorough in explaining that end of the transaction. Thanks David! More

My experience at Lexus in Edison, N. J. went very well. Dale Johnson, my salesperson was very friendly and very comfortable to talk with. He took his time with me and explained everything. He is extremly k Dale Johnson, my salesperson was very friendly and very comfortable to talk with. He took his time with me and explained everything. He is extremly knowledgable and i would highly reccommend him to my friends and family. More

Mr. Goldfarb helped me through the sale and the experience was excellent. I found him to be professional and knowledgeable. He was helpful in discussing prices, options and what was the best valu experience was excellent. I found him to be professional and knowledgeable. He was helpful in discussing prices, options and what was the best value for me. I have recommended Mr. Goldfarb and the dealership to my friends. More

Needs improvement with friendliness and should communicate all information.....There was a clash in information between finance and sales. It was more money driven process instead of customer sati communicate all information.....There was a clash in information between finance and sales. It was more money driven process instead of customer satisfaction. More