Lexus of Edison

I had previously purchased a vehicle from this dealership back around September/2007 and did not enjoy that experience. Reluctantly I visited this dealership again (in fear of a repeat experience) just to co back around September/2007 and did not enjoy that experience. Reluctantly I visited this dealership again (in fear of a repeat experience) just to compare pricing vs. my research and to take a look at the car up-close. To my surprise I was pleasantly greeted by a sales associate (Nick) who took time to listen and understand what I was looking for and explained to me features and highlights of the car. The interaction between myself and he sales associate (Nick) was comforting vs. the pushiness and awkwardness I felt during my 1st visit back in September/2007. This was the best car-buying experience I have had to date, as evidence by me taking time to write this review. Nick was a joy to do business with and as a result I would HIGHLY recommend him to any of my friends/relatives who are in search of buying a car. More

Needs improvement with friendliness and should communicate all information.....There was a clash in information between finance and sales. It was more money driven process instead of customer sati communicate all information.....There was a clash in information between finance and sales. It was more money driven process instead of customer satisfaction. More

Mr. Goldfarb helped me through the sale and the experience was excellent. I found him to be professional and knowledgeable. He was helpful in discussing prices, options and what was the best valu experience was excellent. I found him to be professional and knowledgeable. He was helpful in discussing prices, options and what was the best value for me. I have recommended Mr. Goldfarb and the dealership to my friends. More

My experience at Lexus in Edison, N. J. went very well. Dale Johnson, my salesperson was very friendly and very comfortable to talk with. He took his time with me and explained everything. He is extremly k Dale Johnson, my salesperson was very friendly and very comfortable to talk with. He took his time with me and explained everything. He is extremly knowledgable and i would highly reccommend him to my friends and family. More

Steve is a calm person who is also determined. He helped me find a car within my budget and parameters. He is very polite and knowledgeable. I would reccomend him to anyone I know. me find a car within my budget and parameters. He is very polite and knowledgeable. I would reccomend him to anyone I know. More

I entered the dealership knowing that I was going to purchase the Lexus RX 350. The salesman assigned to me, Steven Tong, was very courteous and accommodative. He took the time to explain the vehicle a purchase the Lexus RX 350. The salesman assigned to me, Steven Tong, was very courteous and accommodative. He took the time to explain the vehicle and its features to me. Any necessary follow up was done in a timely and professional manner. I have since recommended Lexus of Edison and Steven Tong to a friend who subsequently purchased a Lexus at Lexus of Edison. More

I was in the market for a certified 2010 Lexus IS 350C.I've been scouring the internet for a suitable one since last October unsuccessfully until one popped up the 3rd week of January this year at Le 350C.I've been scouring the internet for a suitable one since last October unsuccessfully until one popped up the 3rd week of January this year at Lexus of Edison in New Jersey.So on Wed. January 30th(my birthday) I decided to do a web inquiry.Nick Peresunko called me right away.I explained to him that I live on Long Island,NY and that I'm very interested in the car but that I can't travel back and forth to his dealership due to the distance and those expensive tolls.I also didn't want to play games or get a runaround.Nick was very straightforward and professional.Nick personally went and inspected the car and emailed me photos of the only minor blemish that was on the car.We were able to negotiate a price on the IS 350C and on my trade-in all by phone and email.Now, I do wish I had gotten a little bit more for my trade-in, but it's all good.On Sat. February 2nd I went into the dealership for the first time, where all my paperwork was already waiting for me.I was able to personally inspect and test drive the car.Everything Nick said about the car was on the money.Nick then brought me in to sit with Danny Mercado(finance).Danny was also straightforward and very professional,no B.S.,just the way I like it.He did not try to talk me into things that I did not need.We were able to complete everything on my one and only visit.The car is now secured in my garage.Nice birthday gift to myself!!! More

Bob Bruno is a consummate professional who is friendly, Bob Bruno is a consummate professional who is friendly, courteous and extremely knowledgeable about all of the models you sell. Having purchased all Bob Bruno is a consummate professional who is friendly, courteous and extremely knowledgeable about all of the models you sell. Having purchased all of our new vehicles through internet sales (this was our 6th) - by far, this was the smoothest, easiest transaction we've ever experienced (which is critical to us). The car buying experience can often times be tedious, frustrating and disappointing, with 'last minute' changes or fees added in i.e. glass etching. Bob knew exactly what we were looking for, not only with regard to the vehicle we wanted, but with regard to the 'car buying experience' we expect and demand- honest, fast, easy, 'in and out' to pick up our car, paperwork ready when we arrive). Having completed everything he could in advance, Bob was completely prepared when we arrived, ensuring that we completed all of the necessary paperwork/details quickly so we could spend more time enjoying our new Lexus. After showing us our new vehicle, Bob took the time to take us through (step by step) all of the interior features and even helped by programming our Bluetooth so we could use it on the drive home. We would definitely buy our next Lexus through your dealership again with Bob as our preferred salesperson. More

This is my second visit to this dealer.. both time to purchase a Lexus.. never disappointed,The peple who work here are top notch and the dealership is clean and well equipped purchase a Lexus.. never disappointed,The peple who work here are top notch and the dealership is clean and well equipped More

Dale Johnson is an embarrassment to the company. I can't imagine anyone hanging up on a potential buyer when the buyer was trying to find out the price on the car. Dale was beyond unprofessional and clea imagine anyone hanging up on a potential buyer when the buyer was trying to find out the price on the car. Dale was beyond unprofessional and clearly that filters down and around to the entire dealership. I guess that's why the Google Ratings are so poor, it's indicative of the culture there. The intent to screw every customer and get away with it is not something that should be tolerated. Dale should not be dealing with customers and if it was my dealership, he would have been fired long ago. More