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Lexus of Edison

Edison, NJ

4.5
588 Reviews

711 US Highway 1

Edison, NJ

08817

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588 Reviews of Lexus of Edison

July 15, 2019

New car Leased a new RX today the people were friendly and the process was very easy I would def recommend this dealership to anyone looking to buy a new vehi More

by Ddgirl12480
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Samuels Danny &Henry
Jul 17, 2019 -

Lexus of Edison responded

Ddgirl, we are happy that you had a great leasing experience with our dealership! Thank you for your feedback & recommendation. Sincerely, The Team at Lexus of Edison

July 12, 2019

Very Good treatment from Kelvin Camilo and the sales staff We love working with Kelvin. He's helped us purchase three cars now. He's trustworthy, fair and competitive in a challenging auto market. You can w More

by mpeare351
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Camilo
Jul 17, 2019 -

Lexus of Edison responded

Mpeare, thank you for your feedback! We appreciate your continued business, and will pass along your compliments to Kelvin. Best, The Team at Lexus of Edison

July 11, 2019

Excellent customer service! I had a fantastic experience at Lexus of Edison! Everyone went out of their way to make our purchase effortless! The service didn’t stop after we sign More

by Pruzzojr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Gross, JOSEPH RATTINO, Mohamed Eldessouky, Kelvin Camilo, Arnie Abram, Lisa Gonzalez, Paul Randazzo
Jul 17, 2019 -

Lexus of Edison responded

Pruzzojr, thanks for the review & recommendation! Our goal is to provide each customer with outsanding customer service & experience. Best Regards, The Team at Lexus of Edison

May 10, 2019

Good and professional salesman Yury Semenikhin changed my previous opinion about Lexus of Edison,you should have more Sales personnel act like him! I appreciate his help and time More

by Boris F
Recommend Dealer
Yes
Employees Worked With
Yury Semenikhin
May 14, 2019 -

Lexus of Edison responded

Boris, thank you for taking the time to leave us this review. Thank you for your business! We're happy to hear that Yury was so helpful. Let us know if you need anything else moving forward! Have an amazing day! Sincerely, The Team at Lexus of Edison

February 11, 2019

Emergency help was top-notch! After a minor mishap on the Harden State Parkway, we went to Rfidon Lexus for an assessment of the damages and a new tire. They scheduled us as an eme More

by Lucky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOSEPH RATTINO
Feb 12, 2019 -

Lexus of Edison responded

Lucky, thank you for taking the time to review our dealership! We strive to provide exceptional service, and are glad you had a wonderful experience with our service department. Best Regards, The Team at Lexus of Edison

January 28, 2019

Superior service from the service and sales department At Lexus of Edison my family experienced white glove service. We were having a problem with our 2009 GX 470 in December and had the car towed to the s More

by Welzmuller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Johnson, Paul Randazzo
Jan 29, 2019 -

Lexus of Edison responded

Welzmuller, thank you for your kind review! We strive to provide exceptional service for each customer in every department. Enjoy your new GX460! Best Regards, The Team at Lexus of Edison

January 09, 2019

not trustworth, price increase at last moment We have been leasing from them for 3 years and it was time to lease another one. They told me the price and the lease term was a mistake and it has t More

by yaohung77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessica Zayas
September 26, 2018

No loyalty at Lexus Financial or Lexus of Edison Leased 2 vehicles and almost done with 2nf lease but STILL disputing an excess wear and tear charge that was ALREADY waived on a vehicle that was retu More

by TM528
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Candy, Kelvin Camilo, Lisa Gonzalez
Sep 26, 2018 -

Lexus of Edison responded

Hi, I am sorry to hear about the situation with the return of your lease. I would appreciate the chance to speak with you, apologize, and get more information. Please email me at prandazzo@penskeautomotive.com. I appreciate your time and are looking forward to earning back your trust in our dealership. Thank you, Paul Randazzo General Manager Lexus of Edison

September 08, 2018

Very nice! Excellent dealership, very nice guys, especially Lawrence Bobrow. I'm in the market for a new Lexus and just stopped by at this dealership to compare More

by Edd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Bobrow
Sep 09, 2018 -

Lexus of Edison responded

Thank you so much for your review, Edd! We're delighted to hear you received friendly customer service from Lawrence. We hope to see you again!

July 07, 2018

Sumit Patel - great service advisor Sumit was great in taking care of my service appointment and very accommodating in getting me quickly into a loaner car and on my way. Highly recommen More

by NYGIANTS101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sumit Patel
Jul 08, 2018 -

Lexus of Edison responded

Thank you for your great review. We're so happy to hear that our team provided you with fast service. We look forward to seeing you on your next visit!

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