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Lexus of Chattanooga

Chattanooga, TN

4.9
1,108 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,108 reviews

December 24, 2017

Great experience with Lexus of Chattanooga We bought our RX350 in 2016. It was preowned. Our sales representative was Fred, and he was a pleasure to deal with. Since then we have had the pleasu More

by GRMoore_DogMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Horne
December 21, 2017

The brakes work great! The loaner came in handy I came in to see what was making a noise in my steering or suspension. They diagnosed it as a strut bearing problem that wasn't serious. They looked o More

by mrlister1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2017

December to Remember The purchase of my new 2017 Rx 350 was an excellent experience. Larry Holder helped me to find the perfect car to suit my needs. I will do business no More

by Buttrflyz72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hatfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leann Morgan, Greg Patterson, Cory Horne
December 10, 2017

Excellent Lexus Service This Lexus Dealership puts my local OKC Lexus Service Department to shame - literally! I was traveling away from home when I needed my 30K service be More

by Paintmehazel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
December 06, 2017

I can count on Lexus and Ryan Kennedy I love the fact that I can call Ryan and he knows what I need. I have been coming to Lexus of Chattanooga since buying my first ES300 back in 1998. Th More

by turtle1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2017

Great experience! I found the pre-owned vehicle I was interested in on the dealership's website. Reggie worked with us to locate the vehicle, provide information on it More

by djcbooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Elder
November 22, 2017

Early morning Eric in Service is AWESOME. Was extremely helpful. Called me back like he said he would in a very timely matter. Was helpful in my search for tires, p More

by Sharon Russell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
November 20, 2017

45K service GX 460 Eric did a great job as usual explaining my options and making recommendations. He also tells you what you may need at the next service interval. He More

by Mike Shaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Liner
Nov 22, 2017 -

Lexus of Chattanooga responded

We are delighted to hear that Eric helped in giving you such a great service experience with us! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with him. We hope you choose Lexus of Chattanooga again to service your car!

November 18, 2017

Follow Up By Ralph Paty We purchased our GX460 from Ralph Paty and we apprciate his follow up with us to insure our satisfaction. Ralph left us with the impression he sincere More

by William Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2017 -

Lexus of Chattanooga responded

Thank you for the great feedback about Ralph, William! He is certainly an asset to our sales team. We truly appreciate your recommendation and hope you're loving your new GX460!

November 16, 2017

Our new CH-R We purchased our new Toy CH-R from Ralph, although he works next door at Lexus. The reason? We had previously stopped by Lexus to look at some of th More

by "Little Gray"
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2017 -

Lexus of Chattanooga responded

Thank you for sharing your outstanding experience with us! We are happy to see that Ralph was so helpful throughout your buying process. He is a fantastic asset to our team and we are lucky to have him. Please let us know if there is ever anything we can assist you with in the future. We are always more than happy to help! We hope you enjoy your new CH-R and have a wonderful day!

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