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Lexus of Chattanooga

Chattanooga, TN

4.9
1,109 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,109 reviews

January 24, 2018

Ralf made our experience of purchasing our Lexus amazing. Ralph was a delight to work with. Everyone should ask for him. He made my husband and myself feel really comfortable and his knowledge of our Lexus More

by Deanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

Deanna responded

Ralf Paty made my experience of purchasing my new Lexus exceptional. This is the second Lexus purchased at this location. The whole experience with Mr. Paty was flawless. I will be sending everyone that is buying a Lexus to him. BEST EXPERIENCE EVER!!

January 22, 2018

Finally, got that Lexus!! My salesman, Mr. Fortson is very knowledgeable, and patient. He shared a lot of information throughout the process. I was able to take my time and m More

by LIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2018

Purchase of a new vehicle by a repeat customer. We had bought a used Lexus three years ago from another dealership. Since we lived in Chattanooga we started using Lexus for our maintenance on our More

by AJ0215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2018

If you have to work a deal, this is the place! My advisor Fred Fortson earned a 5 Star because he was approachable, professional, patient & pleasant! I especially liked that I only had to deal with More

by Scott165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2018

GS 350 F Sport Salesman, Ralph Paty, knew the exact car I wanted and went above and beyond to find it. He did a very thorough job of showing me how to operate it. More

by Deb E
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2018

Delightfulcustomer Great place to buy a car. Our salesperson was very helpful in assisting us with our purchase. Fred Fortson a tru professional and not pushy at all. More

by Special321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2017

Awesome!!! I had a wonderful experience at Lexus of Chattanooga. The price was great. The car has low mileage and the inside was in great shape. Thank you. More

by Ashley Slater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 31, 2017

1 had went to dealership for service I was gonna be getting a new car for Christmas. I chose my salesperson of choice but was not permitted because of another salesman butted in. They mr More

by Ginny.doglover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I was supposed to have Reginald elder but Fred butted in
Jan 04, 2018 -

Lexus of Chattanooga responded

Thank you for your feedback. We’re sorry that you were unable to work with the salesperson that you had hoped to work with and apologize if there was any misunderstanding. Please contact our sales manager, Cary Smith, at 423-499-9095 so we can iron out any differences and work to earn back your business.

Jan 11, 2018 -

Ginny.doglover responded

I have tried to contact this dealer but they want return phone calls.i don’t understand why they doo like this. A person should have salesman of choice an my friends all wonder an they have bought there to. They don’t return calls,,,,

December 30, 2017

Exceptional service. Our salesman was Fred Fortson. A Class guy. Will definitely recommend this dealership and particularly Fred to anyone looking to buy a Lexus More

by Wiggins540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2017

Eric Liner is awesome (and Ralph Paty) Eric Liner is a really nice person who goes above and beyond his duties. There was a chip missing to my GPS and he drove it to my house after hours an More

by ChaddyV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Liner
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