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Lexus of Chattanooga

Chattanooga, TN

4.9
1,109 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,109 reviews

June 09, 2018

Awesome! Just bought my 2nd Lexus from Lexus of Chattanooga. Fred Fortson was awesome to work with! Look forward to working with him again I’m the future! More

by Julie_W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2018 -

Lexus of Chattanooga responded

We're so glad to hear it, Julie! We're glad to hear Fred was such a pleasure to work with. Thank you very much for choosing Lexus of Chattanooga once again!

June 09, 2018

Excellent Car-Buying Experience We have been Lexus owners for 12 years and traded in our 2007 LS460, purchased new, for a new 2018 RX350. Fred Fortson made the process stress free an More

by Jim_Val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2018 -

Lexus of Chattanooga responded

Thanks so much for taking the time to leave a review! We're thrilled to hear Fred was able to take such good care of you! We hope to see you back again soon!

June 05, 2018

Good experience I shopped in Chattanooga and Atlanta for a Certified Preowned Lexus. I worked with Ralph Paty in Chattanooga and received the best deal. Very pleased More

by jackie2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2018 -

Lexus of Chattanooga responded

We're happy we could help, Jackie, we hope that you're loving the new ride! Let us know when you're ready for service, we're here to help!

June 04, 2018

New Lexus Owner We looked high and low for the perfect Lexus, this dealership went above and beyond to find our perfect car when it was not available on their own lot More

by kvallade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle, Reginald Elder
Jun 07, 2018 -

Lexus of Chattanooga responded

We always hope to go above and beyond, it's wonderful to hear that Reginald and the team were able to do just that. It was a great time getting to work with you, and we thank you for the opportunity. When you're ready for service on your new Lexus, just let us know!

May 27, 2018

Well done Ralph Paty and Lexus of Chattanooga! Ralph Paty observed me looking at used cars while I was waiting on service. He was friendly and asked me what I might be looking for. He was diligen More

by karen lynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : general sales manager, lady who did the paperwork
Jun 04, 2018 -

Lexus of Chattanooga responded

Thanks for the great review, Karen! We are very proud to hear that you had such a wonderful experience, and we look forward to working with you again in the future. Have a fantastic day!

May 25, 2018

Amazing experience We purchased a GX 460 at Lexus of Chattanooga. Ralph Paty took care of us. It was so refreshing to have someone who truly cares about you and wantin More

by Janice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Lexus of Chattanooga responded

Thank you for your kind words, Janice! We're so glad that we could help you find the perfect vehicle for you, the GX is a fantastic choice. If you need anything more from us, please let us know!

May 23, 2018

Amazing experience from fist meeting to drive home! We gave Mr. Holder an excellent rating because he was so nice, courteous and took time to answer all our questions and concerns. Larry walked us throu More

by Barry73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Armo, Chris Morgan
May 29, 2018 -

Lexus of Chattanooga responded

Thank you for your review! We are so pleased you had a great experience with us. Customers are our #1 priority and we are happy you enjoyed your visit. Larry is a valued member of our team and we are happy to have him! Visit us again soon and have a great day!

May 19, 2018

The best new car purchase ever. Ralph was the most informed sales we have ever had the pleasure of dealing with. Considered all of our needs and wants. Once again Thanks Ralph More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cate
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Lexus of Chattanooga responded

Thank you for the feedback, Brenda! Ralph and the rest of the team are happy we got to do business with you. Visit us again soon and drive safe!

May 14, 2018

Great experience! So thankful to Mr McKamey, Ed, and Fred for making my buying experience at Lexus of Chattanooga so good! Based on my experience, I can say with certai More

by Lexus1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob McKamey, Ed Emerson
May 16, 2018 -

Lexus of Chattanooga responded

Thank you for leaving a 5 star review and thank you for your kind words about Ed, Fred, and Bob! We pride ourselves on our customer service and are delighted to hear you were completely satisfied! Thank you for your business, and we look forward to working with you again in the future!

May 11, 2018

Wonderful Experience This is the third car I have purchased from this dealership. I always enjoy doing business with them! Fred goes above and beyond! Thank you! More

by Crick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018 -

Lexus of Chattanooga responded

Thanks for the excellent 5-star rating and for your continued loyalty with us! Fred is a great asset to our team and was more than happy to go above and beyond! We look forward to seeing you in the future!

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