Lexus of Chattanooga

07 GX470 Service I purchased a 07 GX470 as the 2 nd owner with 109000 miles on it. I purchased due to the body style and not being a daily drive more so as a toy. Ne I purchased a 07 GX470 as the 2 nd owner with 109000 miles on it. I purchased due to the body style and not being a daily drive more so as a toy. Needed some minor repairs. GX had always been serviced at a Lexus Dealer and I wanted to continue. Cory with Lexus of Chattanooga did not hesitate to help me out on two different trips for normal maintenance. Even though it was used and did not come from them, I was welcomed. Great job. Bruce Longmire More

Reginald Elder He went above and beyond for me during my purchase! He was very patient and explained everything clearly while answering all my questions. A true prof He went above and beyond for me during my purchase! He was very patient and explained everything clearly while answering all my questions. A true professional. I highly recommend him! More

Best experience with a car dealer After dealing with multiple car dealers over the past 20+ years, I was very cautious about another salesperson trying to just make a commission and te After dealing with multiple car dealers over the past 20+ years, I was very cautious about another salesperson trying to just make a commission and telling you "whatever it takes" to close the deal. Boy, was I wrong about these two. Josh Wilcox was my first contact with Capital Lexus. He was very knowledgeable about their vehicles, and did not constantly "bug" me by continuously calling. I told him up front what I was looking for, and he would send a reminder text maybe one a week just to touch base and see if he could help. After almost 3 months, we were finally ready to purchase. Josh introduced us to Ralph Paty, and I feel like I have found a friend. Ralph was very upfront on everything, and we felt very comfortable with the entire process. I look forward to working with Ralph and Josh in the future, and would recommend these two to anyone looking for a quality vehicle. More

Fred is the best of any dealers I’ve ever dealt with! Fred’s expertise knowledge of the vehicle was top notch. He took his time to explain the details on my car and was very courteous to my husband and m Fred’s expertise knowledge of the vehicle was top notch. He took his time to explain the details on my car and was very courteous to my husband and me, not rushing our decision to make a purchase. We described the color of both exterior and interior of what we were looking for, as well as definite options we wanted. He pointed us to the exact car of our desires. I give Fred a 5 Star indeed! More

Outstanding Customer Experience I visited Lexus of Chattanooga to service my GX 460 as I commute weekly from Franklin, TN. The service and experience I received was second to none. I visited Lexus of Chattanooga to service my GX 460 as I commute weekly from Franklin, TN. The service and experience I received was second to none. Jeffery was assigned to support my service needs and did a fine job. While waiting on my vehicle, I checked out the new Lexus line up. About that time, I met Larry Holder, as he answered all my questions related to the vehicle of interest. I advised Larry I was looking for a used LX 570 in mint condition. Within a short time, Larry contacted me regarding a recent trade allowing another reason to visit Lexus once again. Larry Holder is a special gentlemen, his character and dedication to ensuring an overall great experience is in the forefront of every conversation. When Larry was unable, Ralph Paty was there to provide and support the Lexus mission. The experience I received as a customer and purchaser has ensured my loyalty for decades to come. Shawn M. Pitre More

Easy and honest! Fred Fortson was a knowledgeable straight shooting salesman who went way beyond our expectations in helping us secure the best price and best SUV for Fred Fortson was a knowledgeable straight shooting salesman who went way beyond our expectations in helping us secure the best price and best SUV for our family! More

All you could expect from a car deal While we were not actively looking to trade, a research trip was made when we saw a car on the lot. Told the saleman(Ralph Paty) we were just looking. While we were not actively looking to trade, a research trip was made when we saw a car on the lot. Told the saleman(Ralph Paty) we were just looking. He honored our goal with no high pressure but lots of good information. Told him we had a part time convertible we would probably sale before trading. He was interested for the dealership. Told him I had offered 1st refusal to a friend, again he respected my position. After a couple of weeks my friend chose not to buy. Called Ralph, he set me up with the Used car manager, they cut me a check that day. Amazed, forthright dealings, no B.S. Month later Ralph called me with info regarding a trade they were making that fit my parameters (great follow up), I went to look. Exactly what we were looking for. Up front dealing, clear communication, no deviation from any original statements. Deal completed, most pleasurable experience. Thanks Ralph! More

Purchased 2018 Lexus We stopped by to look & get pricing no intention to make a purchase after meeting Fred & his excellent customer service Hey didn't make us feel press We stopped by to look & get pricing no intention to make a purchase after meeting Fred & his excellent customer service Hey didn't make us feel pressured he was very professional so after approximate 2 hours we were purchasing a vehicle More

EXCELLENT!!! Ralph Paty was just one word and that was "SUPER". He went above and beyond to help me make my final decision. I would definitely recommend Ralph in Ralph Paty was just one word and that was "SUPER". He went above and beyond to help me make my final decision. I would definitely recommend Ralph in the future to anyone I know interested in purchasing a vehicle... no stress and very knowledgeable! Terry & Terri Cotter More

Friendly atmosphere They made my car buying experience less stressful and much more pleasant. Fred and Jim were both easy to work with. Fred is very knowledgeable about They made my car buying experience less stressful and much more pleasant. Fred and Jim were both easy to work with. Fred is very knowledgeable about the cars he sells. More