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Lexus of Chattanooga

Chattanooga, TN

4.9
1,109 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,109 reviews

August 16, 2018

Friendly and competent Fred was professional and very personable. He made car buying easy. Staff and service has always been top notch!! Price was competitive. Dealersh More

by michael7377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

Lexus of Chattanooga responded

Thank you for the great review, Michael! Fred appreciates the positive feedback and is glad you had a good experience. We look forward to seeing you again!

August 13, 2018

Fantastic experience! Fred and the entire staff were very welcoming and helpful. We felt at home and relaxed. Thank you all! Fred's the best, we will recommend everyone More

by tehcras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2018 -

Lexus of Chattanooga responded

Thank you for telling us of your great experience! It was a pleasure doing business with you and we appreciate you stopping by. Enjoy your new car and let us know if you need anything else. Welcome to the Lexus of Chattanooga family!

August 11, 2018

Always great service Always fast and courteous service . Even though it is pricey, I prefer to bring my car to the dealership because of the great service department More

by Lexus2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Foster
Aug 14, 2018 -

Lexus of Chattanooga responded

Thank you very much for the great review! We always do our best to provide courteous and fast service. You can expect the red carpet treatment at each and every visit. Thank you again!

August 09, 2018

Excellent Service Department My RX350 had its 20k service with no problems, no surprises and it was ready to go when expected. The service team is professional and courteous. More

by GLH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2018 -

Lexus of Chattanooga responded

Thanks for sharing your experience with our service team! We are happy to hear that your RX350 is in excellent shape. We appreciate you taking the time to leave us a review and hope to see you again soon!

August 09, 2018

Excellent Been working with John for over 6 years always follows through with all issues. Best service department we have ever dealt with. John is outstanding, More

by DRE65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2018 -

Lexus of Chattanooga responded

Thanks for letting us know about your experience with John. He is truly one of the best in the business and we are very lucky to have him on our team. We appreciate your loyalty and look forward to seeing you again soon!

August 04, 2018

Amazing Experience! My purchasing experience was great from start to finish. Fred was so thorough in my purchase from beginning to end . I left understanding all the capa More

by ringgoldjamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leann
Aug 07, 2018 -

Lexus of Chattanooga responded

This is great to hear! Thank you for sharing your experience with us! Fred is a valuable asset to our team and he will be glad to hear he could make your visit a pleasant one. Please let us know if there is anything else we can do to further assist you! Enjoy your new ride!

August 03, 2018

Excellent Service Fred is a rockstar in his profession. Extremely professional, courteous, and a humble presence. I enjoyed building a relationship with Fred and Lexus More

by DShealy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Armano
Aug 07, 2018 -

Lexus of Chattanooga responded

Thank you for letting us know you had such a great experience with Fred! We will be sure to pass along your compliments and we look forward to your next visit! See you soon!

July 28, 2018

BEST LEXUS EXPERIENCE This was my 4th Lexus RX350. From start to finish, this was the BEST LEXUS EXPERIENCE! Jim Taylor made sure I was serviced with the BEST terms and m More

by LOVE my LEXUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Taylor, Vimal Roy, Tara Booher
Jul 31, 2018 -

Lexus of Chattanooga responded

Thank you for the great review! Please do not hesitate to let us know if there is ever anything we can do for you again in the future! Thank you!

July 22, 2018

I searched for my new car 1.5years, Fred made it a reality I looked for the perfect NX 200t for a year and a half, Fred made it possible. We worked out the numbers and trade offer before we ever came to TN fro More

by BlueyedBrunetteAsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance
Jul 24, 2018 -

Lexus of Chattanooga responded

We are so happy to hear that Fred and the team could finally turn your dream car into a reality. Thank you so much for visiting us and doing business with us, we hope that we can help you again in the future!

July 08, 2018

Everything This dealership by far has the best service and sales person.Fred Fortson went above and beyond.I told Fred what I had been looking for for two weeks. More

by Sassypants1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Lexus of Chattanooga responded

Thank you for the awesome review! We are so thrilled that Fred was able to give you such an awesome car buying experience as well as the car you've been looking for! Our goal is always to work with our customers to deliver the best experience possible. Enjoy your new vehicle and please let us know if there's anything we can do for you in the future! We look forward to seeing you again!

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