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Lexus of Chattanooga

Chattanooga, TN

4.9
1,109 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,109 reviews

September 13, 2018

Correct headlamp issue Problem was resolved very quickly. Cory took care of us to make sure we had a loaner while the problem was being evaluated to come up with the solutio More

by DaleB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Horne
Sep 17, 2018 -

Lexus of Chattanooga responded

Thank you so much for your review, Dale! We appreciate your business and couldn't be happier to hear that you had a good visit! We look forward to seeing you again!

September 13, 2018

Amazing This dealership not only has great customer service but also an amazing selection of vehicles. I found the exact Lexus GX I have been wanting! Fred w More

by Lntransier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Lexus of Chattanooga responded

That's great to hear! Thank you so much for your review and kind words! We couldn't be happier to hear that you had a good visit with us and look forward to seeing you again!

September 10, 2018

Repair a tire and my 15,000 mile maintance check-up I love Chattanooga Lexus!!! John the service manager was great to work with, as well as Cory. They always take such good care of me. There is NO b More

by debbief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Horne
Sep 11, 2018 -

Lexus of Chattanooga responded

Thank you for your outstanding review! We are glad to hear John and Cory were great to work with and that you experience with us was excellent. We look forward to seeing you again.

September 09, 2018

Always treated with respect Thank you as always for taking such good care of me. I always feel like I'm treated fairly and never taken advantage of. Being a single female and n More

by susanrtaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Horne
Sep 11, 2018 -

Lexus of Chattanooga responded

You made our day, Susan and thank you so much for your very kind words. We are thrilled our team could help you find the Lexus you wanted. If you need anything else or have any other questions about it, we would love to help you once again. Congratulations and enjoy your new vehicle. It was great to see you and we hope you have a wonderful day!

September 08, 2018

DO YOU KNOW RALPH PATY? Well, you should get to know him. Ralph is the best go to guy when it comes to buying a Lexus at Lexus of Chattanooga. I bought my first car, a ne More

by Pamela2018
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

Lexus of Chattanooga responded

Wow! What an honor, Pamela. You made Ralph's day, and thank you so much for your very kind words about our team. It was so great to see you and help you find the RX350 you wanted. Congratulations on it, and we know you are going to love it for many years to come. If you have any more questions or need anything else, we would love to help you again. We look forward to seeing you again, and hope you have a wonderful day!

September 03, 2018

One Happy Customer ATTENTION ATLANTA AND SURROUNDING AREAS - If you are looking for a new or certified Lexus, PLEASE be sure to consider Larry Holder at Lexus of Chattan More

by SHernandez13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2018

Very helpful picking out my perfect fit I told him exactly what I wanted and all the features that I wanted. He came back with a couple options for me to try out that he thought might fit me More

by Mgarrett3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2018 -

Lexus of Chattanooga responded

Thank you for the great review! We are very pleased to hear that we could help you find the perfect Lexus. If you need our help with anything else in the future, please let us know!

August 25, 2018

Great experience! I had a wonderful experience at Lexus dealer shop today and would love to come me back with family and friends to introduce cars. Thank you ! More

by Protean6575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2018 -

Lexus of Chattanooga responded

Thank you for the great review! We would be happy to see you and your family and friends anytime. Call us if you need anything!

August 23, 2018

36 / 48 month maintenance Cory did an outstanding job of scheduling my appointment and seeing that the work was completed while I waited. From what I can tell, the work I requ More

by Effector
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Horne
Aug 24, 2018 -

Lexus of Chattanooga responded

Thank you for the 5-star review! Cory appreciates the positive feedback. We are glad you had a positive experience. We look forward to seeing you again!

August 16, 2018

Professionalism and Personality In the service industry, many companies have suffered from their failure to deliver service in a professional manner, while remaining "human". Lexus o More

by MerriMai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
Aug 20, 2018 -

Lexus of Chattanooga responded

Thank you for the awesome review, Mai! Our team is so happy to hear of the high praise you have for us. It is good to hear that Larry was able to serve you exactly what you needed. We look forward to seeing you again. Have a wonderful day!

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