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Lexus of Chattanooga

Chattanooga, TN

4.9
1,109 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,109 reviews

November 02, 2018

Friendly fast service Although I had an issue with the sensors on my brand new car, the staff at this dealership worked diligently to fix the issue and were very friendly. More

by iFILRX09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Lexus of Chattanooga responded

Thank you for taking the time to share your experience with us. We truly do appreciate the positive feedback and your business with us. Please let us know how we can help with any of your vehicle needs in the future. Thank you!

October 24, 2018

First Time lexus Owner! We presented Ralph Paty with a challenge as we searched for the perfect Lexus for our family. He met the challenge and exceeded our expectations. More

by SmithKruger/Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2018 -

Lexus of Chattanooga responded

That's great to hear! Thank you so much for your feedback and congratulations on finding the perfect Lexus for your family. We're very excited to hear that Ralph was able to help make your experience with us a great one and look forward to seeing you again!

October 15, 2018

"Lexus GX 460" Last week we bought our GX 460. Ralph Paty went above and beyond to make our experience a great one. We couldn't have been more pleased. We've used t More

by Crawford, T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2018 -

Lexus of Chattanooga responded

Thank you for being our customer. It's great to hear that you were taken care of by Ralph! We greatly appreciate your loyal business and feedback to us. Please let us know if there is anything we can do to further assist you. Have a great day and enjoy your new GX 460!

October 04, 2018

Super Service!! 70,000 mile service was completed in less time than anticipated. It was great to return to a clean, washed car and know that it would run perfectly! More

by PAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Horne
Oct 08, 2018 -

Lexus of Chattanooga responded

Pam, we're always glad to help our customers! Thank you so much for giving us the opportunity to do so, it's great to know that it went well. Make sure you take great care of your vehicle, and let us know if there's anything else you need from us!

September 26, 2018

Great experience. We have never met a nicer, more informed person. He was not pushy but he was more like a friend. He was knowledgeable and made us feel comfortable. We More

by Shoppers123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

Lexus of Chattanooga responded

Thank you for the fantastic feedback! We love when our customers feel comfortable and excited to work with us. Our goal is to make the experience you have a positive one and we are so glad that Fred was able to help us achieve that. We look forward to working with you again!

September 24, 2018

Lexus ES 350 Buying a car can be stressful but Lexus of Chattnooga made my experience enjoyable. Excellent customer service, great selection and price. I would hig More

by Tru2self66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2018

Great service!!! Thanks to John Cate for making it so easy to get car serviced. He is very kind & easy to talk too. Thanks for a great experience. Service department i More

by Holly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2018

Going over and above Corey Horne is a valuable asset to Lexus of Chattanooga. Besides their great level of service, Corey takes it even further. He has gone over and above More

by Brett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Horne
Sep 20, 2018 -

Lexus of Chattanooga responded

Thanks for the feedback, Brett! We're always happy to know that we've achieved our goal of 100% customer satisfaction, and it's great to hear that Corey provided that great experience. We look forward to seeing you at your next visit!

September 17, 2018

Great Experience Fred was very helpful and knowledgeable about the car we were interested in. He made us feel like the Lexus was the only car for us. It is a beautiful More

by Ronda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2018

Great Experience Fred was very helpful, I appreciate his customer focused attitude and effort in finding us the right vehicle. If I were looking for a Lexus (or a bi More

by Ronda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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