Lexus of Chattanooga

Excellent service! Fast and courteous! All done professional Excellent service! Professional and courteous ! From the beginning, starting with a friendly greeting! Very fast checking in and avoiding unnecessary Excellent service! Professional and courteous ! From the beginning, starting with a friendly greeting! Very fast checking in and avoiding unnecessary waiting! Everything explained and clear, with no "surprises" ! More

Very Satisfied Customer I recently purchased my second pre-owned Lexus through the sales agent, Ralph Paty. He has a great personality and he makes you as a customer feel lik I recently purchased my second pre-owned Lexus through the sales agent, Ralph Paty. He has a great personality and he makes you as a customer feel like your purchase is personal and he wants you to be happy with the selection. The general manager, Ed Emerson is genuinely friendly and doesn't apply pressure on the customer. I am a fan of Lexus of Chattanooga and they will continue to get my future business because they have been professional and caring. More

Amazing Customer Service I was having an issue with my car key and Ralph was able to connect me with John in service. Ralph was empathetic to my situation being that I was vis I was having an issue with my car key and Ralph was able to connect me with John in service. Ralph was empathetic to my situation being that I was visiting from out of town and needed to get back. John put my information in and I was in the lobby working while I waited. Within no time I was being called that my key had been reprogrammed and I was ready to go. The amount of care and effort that Casey gave to make sure I was at ease and that I should not have the same issue was comforting. John was kind of enough to let me know he would be stepping out but that I was in good hands. This dealer has a solid team and makes the customer feel taken care of. I would definitely recommend them to anyone. More

Responsive upscale experience! Mr. Fred Fortson provided an upscale experience during the entire process! After locating similar cars at Lexus dealers near our hometown of Nashville Mr. Fred Fortson provided an upscale experience during the entire process! After locating similar cars at Lexus dealers near our hometown of Nashville, Lexus of Chattanooga came through with our desirable price point for the new ES 350. Fred made the drive worth our effort. Upon arrival, the ES was inside, detailed and ready for delivery. And yes, anyone looking to purchase a Lexus should give Mr. Fortson an opportunity. More

Wonderful, Family Friendly Atmosphere / Sales Team This was my first experience with buying a Lexus. I was impressed Ralph Paty and the entire Lexus Team. They were friendly, knowledgeable and very h This was my first experience with buying a Lexus. I was impressed Ralph Paty and the entire Lexus Team. They were friendly, knowledgeable and very helpful. Ralph took the time to find the right car for my Husband and I. I would definitely recommend the Lexus Of Chattanooga Dealership and be sure to ask for Ralph Paty, he is the best! More

Very friendly and helpful sales team. Fred Fortson was the best!! We enjoyed dealing with Fred. He was knowledgeable and very helpful. It was a pleasure working with him. We highly recom Fred Fortson was the best!! We enjoyed dealing with Fred. He was knowledgeable and very helpful. It was a pleasure working with him. We highly recommend the dealership and Fred Fortson! More

Great Experience! Great experience. Would highly recommend Fred Fortson if you're looking to purchase a vehicle. He made it a great and fun experience. Awesome Job! Great experience. Would highly recommend Fred Fortson if you're looking to purchase a vehicle. He made it a great and fun experience. Awesome Job! More

Overall Great Experience Ralph Paty and the whole Lexus team make buying a car easy and hassle free. Big thanks to each that helped! Go buy your next car from Ralph and you’ll Ralph Paty and the whole Lexus team make buying a car easy and hassle free. Big thanks to each that helped! Go buy your next car from Ralph and you’ll be happy you did. His 30+ years of experience make it a fun process and give you the at ease feeling you need when making a purchase this big. More

First Time Lexus owner We custom ordered a new ES350. Reginald made sure we got everything we wanted. He went above and beyond our expectaions! I would highly recommend Regi We custom ordered a new ES350. Reginald made sure we got everything we wanted. He went above and beyond our expectaions! I would highly recommend Reginald! More