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Lexus of Chattanooga

Chattanooga, TN

4.9
1,109 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,109 reviews

January 27, 2019

Great experience We didn't expect to buy a car so quickly but our experience at this dealership was so low pressure we were comfortable with moving forward with our pu More

by Love my Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Foster
Jan 29, 2019 -

Lexus of Chattanooga responded

Thank you for the 5-star rating! We are glad that you chose to work with us to find your new car, and we would be happy to help with anything else that you might need in the future. Give us a call anytime!

January 27, 2019

Great Experience at Lexus of Chattanooga! The staff at Lexus of Chattanooga is friendly, knowledgeable, and very willing to take the time needed to help with selecting the right vehicle. I fo More

by SADalloul116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Foster
Jan 29, 2019 -

Lexus of Chattanooga responded

Thank you for your kind words! We greatly appreciate your compliments, as well as your recommendation. We're always here to help, so please call whenever you need anything!

January 26, 2019

Fantastic sales lady Ashley Sheldon was a pleasure to work with in the purchase on my Lexus. She was the perfect sales person for me. Very gracious ant not pushy. More

by Nanny1sw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Shelton
Jan 29, 2019 -

Lexus of Chattanooga responded

Thank you for the 5-star review! We are very glad to hear that your visit was so pleasant. We'll see you next time!

January 18, 2019

Used but New to me! I had a great experience. Everyone involved in the sale of the vehicle were attentive, professional, and courteous. Fred went above and beyond to get More

by Natiad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Lexus of Chattanooga responded

Wow, thank you very much for the great review! We really appreciate the time you took to leave feedback. We're super happy to hear that Fred and the team were able to go above and beyond for your buying experience. Buying a car doesn't have to be cumbersome, so we do our best to make it fun! Thank you again, and we'll be looking forward to your next visit.

January 16, 2019

I loved the whole experience! The people are so friendly and take the best care of their customers. I highly recommend this dealership! I’ve been buying Lexus from Lexus of Chattan More

by Myra1477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leanne in finances.
Jan 17, 2019 -

Lexus of Chattanooga responded

Thank you so much for the wonderful review and 5 star rating! We love hearing the positive experience our customers have. Thank you for your continued loyalty and we look forward to working with you again.

January 14, 2019

Quick and easy service department Each time I visit the service department, I have an excellent experience. Andrea was so accommodating and gave me a loaner car. My car was returned More

by Martha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea
Jan 16, 2019 -

Lexus of Chattanooga responded

Quick and quality is our specialty! Thank you for sharing your experience with us, Martha! We're glad that Andrea and the rest of our service team can keep you coming back. See you soon!

January 12, 2019

Great Experience Andrea Mashburn provided a very friendly, professional experience for the maintenance of my RX350. She 1. scheduled the maintenance with same day requ More

by AlanMochel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
Jan 15, 2019 -

Lexus of Chattanooga responded

Thanks for the great review, Alan! We want every customer to feel comfortable and informed at every step of the service process, and it’s great to hear that Andrea made sure of that for you. Let us know if there is anything else that we can help with in the future!

January 05, 2019

VERY happy with our experience there. We went to see Ralph Paty because our son had bought a car from him and he was so happy with it. We told him what we wanted in a used car. He did More

by Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Lexus of Chattanooga responded

Ed, we're happy Ralph has been able to help both you and your son! We hope he was able to get you into a great new vehicle, and we hope it meets all your needs. Please let us know if there's anything else we can do for you to help!

January 01, 2019

Super Satisfied I love the Lexus vehicle that I just bought at Lexus of Chattanooga. Fred Fortson is the greatest Salesperson that I’ve ever dealt with in 30 years of More

by Trintrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Lexus of Chattanooga responded

Thank you for the review! We appreciate you took the time to provide us with feedback for our dealership. We are delighted to know Fred, and the team was professional, knowledgeable, and helpful. Please let us know anything else we can do for you in the future!

December 31, 2018

Great Experience! This was without a doubt the best experience we have ever had buying a vehicle. We felt very comfortable with the entire process and the staff was ex More

by Rick
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Lexus of Chattanooga responded

Rick, thank you for taking the time to write such an amazing review for our dealership! We are always thrilled to hear our team was able to create a comfortable, easy, and pleasant experience for our valued customers. We are sure Ralph, Ed, and Leigh Ann appreciate the shoutouts from you! Please let us know anything else we can do for you in the future. Congratulations on your Lexus TX 350!

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