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Lexus of Chattanooga

Chattanooga, TN

4.9
1,109 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,109 reviews

March 24, 2019

Outstanding Customer Service Fred’s customer service was excellent. He is very efficient and respectful of your time. Our entire buying experience was handle professionally and s More

by MRUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Lexus of Chattanooga responded

Thank you for the 5-star rating. We're happy to hear that Fred was able to provide you with excellent customer service. We look forward to working with you again soon!

March 19, 2019

Best Experience I wanted to share how thrilled I was with my experience at Lexus of Chattanooga. Having found it necessary in the past to purchase a Lexus out of tow More

by Tom T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Triplett, Leigh Ann Morgan, Philip Foster
Mar 20, 2019 -

Lexus of Chattanooga responded

Thank you so much for your review feedback, Tom! We are very excited to hear that you and your wife had such a great visit with Philip and the rest of our sales staff! We hope you are enjoying your new Lexus and look forward to seeing you both again soon!

March 16, 2019

Great experience Thank you Ralph Paty for being such a professional salesman. It was so nice to have a salesman that was not so pushy and overbearing. A great experien More

by Black RX350L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thank you Matt Millard
Mar 18, 2019 -

Lexus of Chattanooga responded

Thank you for the positive review! It's great to hear that you enjoyed your sales experience with Ralph. Let us know if we can help you with anything else.

March 06, 2019

New Convert This car purchase experience was one of the best I’ve had. The staff were very courteous and professional. My salesman, Ralph Paty is a very colorfu More

by Jbb711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Triplett; Leanne
Mar 07, 2019 -

Lexus of Chattanooga responded

That's great to hear! Thank you so much for your feedback! We couldn't be happier to hear that you had one of your best car buying experiences ever with us! We hope your are enjoying your new car and look forward to seeing you again!

February 27, 2019

Excellent Customer Service Thank you Jeff Milsaps for making my service call so easy. It is a pleasure to bring your car in for service when your representative is experienced, More

by LindaE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Milsaps
Mar 01, 2019 -

Lexus of Chattanooga responded

Thank you for taking the time to review our dealership! We are thrilled Jeff was able to make your service experience a great one. Please do not hesitate to let us know if there is anything else we can do for you. We look forward to working with you again in the future!

February 21, 2019

Wonderful salesman who knew his product From my first entrance to the dealership to do some comparison shopping I was greeted with an upbeat seasoned salesman Ralph Paty who could not have b More

by Pamelalexusowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt millard
Feb 25, 2019 -

Lexus of Chattanooga responded

Wow! What an honor, Pamela. You made Ralph's day, and thank you so much for your very kind words about our team. It was so great to see you and help you find the vehicle you wanted. Congratulations on it, and we know you are going to love it for many years to come. If you have any more questions or need anything else, we would love to help you again. We look forward to seeing you again, and hope you have a wonderful day!

February 16, 2019

Great doing business with Friendly staff, great selection. Got me great finance My vehicle was ready for pickup in a timely manner. Thank you Fred and Lee Ann for making th More

by Cheryl Anne
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Ann, Stacy Hoffman
Feb 18, 2019 -

Lexus of Chattanooga responded

Cheryl, we really appreciate your recommendation! We are delighted to hear that our team helped in giving you such a great car buying experience with us! We appreciate your business and hope you come back soon.

February 11, 2019

Very Satisfied 2nd Time Customer All of the employees made me feel like they really wanted my business. Even though they didn't have the exact vehicle I wanted in stock, they were ab More

by MJT12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Foster
Feb 12, 2019 -

Lexus of Chattanooga responded

Thank you for sharing about your experience with us! It was our pleasure assisting you with locating the car you wanted and throughout the buying process. Enjoy your new vehicle and let us know if there is anything else that we can help with!

February 06, 2019

BH3799 Great All Around Staff This is my #2 car from LOC, Ralph had so much patience and respect for me. I believe I changed my mind 3 or 4 times on the d More

by BH3799
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Foster
Feb 08, 2019 -

Lexus of Chattanooga responded

Thank you so much for such a kind review! It means a lot to know that you could feel so taken care of while working with Ralph, Philip, and Leigh Ann. It was a pleasure to assist you through this process! If there's anything else we can do for you, let us know!

February 02, 2019

Lexus of Chattanooga does it again This is the third Lexus I have purchased at LOC. From Sales, Finance, to Technology explanation a painless and speedy experience. I would recommend th More

by GH3131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan, Matt Millard
Feb 04, 2019 -

Lexus of Chattanooga responded

Thank you so much for choosing us time and time again to purchase your Lexus from! We are happy to hear your entire experience from the handshake to the drive off the lot is a great one. We look forward to working with you again soon!

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