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Lexus of Chattanooga

Chattanooga, TN

4.9
1,109 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,109 reviews

November 22, 2019

Most Amazing Experience ever Alicia is by far the most perfect person you will ever meet! She has such an amazing bubbly personality. Makes the Car Buying experience simple and ea More

by Lexus Love
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Nov 25, 2019 -

Lexus of Chattanooga responded

Thank you for this absolutely awesome review for Alicia! She is a tremendous asset to our team and we're glad that she's been able to have such a positive impact on your experiences at Lexus of Chattanooga. We truly appreciate you taking the time to share this with us and we look forward to continuing to work with you!

November 22, 2019

I love my new car. Fred was so attentive and he focused solely on me. He made sure I got the best deal I could get. I so much Appreciate him and I will surely buy another one from him. And send my friends More

by sannette2002love
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2019 -

Lexus of Chattanooga responded

Thank you for sharing feedback from your experience with Fred! He will be thrilled to hear your appreciation of his customer service as well as your willingness to recommend his services. We look forward to helping you with your future automotive needs! In the meantime, feel free to reach out to us if you have any questions or need help with anythign else.

November 20, 2019

This guy was awesome!!! He found the vehicle that best suited my family need and made the deal work out!’ We are extremely satisfied with our new Lexus! More

by Thebowlings2003
Recommend Dealer
Yes
Employees Worked With
Finance Manager was awesome as well!, Austin Robinson
Nov 21, 2019 -

Lexus of Chattanooga responded

Thank you for taking the time to share feedback from your buying visit with us! We always love hearing when a member of our team was able to provide an outstanding experience and help in finding a vehicle that's a perfect fit for a customer. We're glad you're enjoying your new Lexus! Please let us know if you need any additional assistance.

October 31, 2019

More than buying a car; like having an extended family The personnel at Lexus of Chattanooga really treat us like extended family. Our salesman, Ralph Paty, is a true professional who routinely follows up More

by William Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Stooksbury
Nov 04, 2019 -

Lexus of Chattanooga responded

We appreciate this feedback for our entire Lexus of Chattanooga team, William! It's truly awesome to hear that each and every individual you've worked with has been able to go the extra mile to best address all of your automotive needs. Thank you for your business and we look forward to continuing to work with you!

October 29, 2019

Austin was such a pleasure to work with. He was very accommodating and professional each time we spoke. I highly recommend him to anyone looking to buy a Lexus. More

by Mtennyson
Recommend Dealer
Yes
Employees Worked With
Austin Robinson
Oct 30, 2019 -

Lexus of Chattanooga responded

Thank you for the review! Austin will be thrilled to hear how highly you thought of his professionalism and that you're willing to recommend his services. Please let us know if you need any help with anything else!

October 25, 2019

Great Service Dependable and knowledgeable. I went in for air pressure in tires and Cameron informed me that I had a recall on my SUV that I was not aware of. I w More

by JJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Stooksbury
Oct 28, 2019 -

Lexus of Chattanooga responded

We appreciate your review, JJ! We're glad our team was able to help with your tire concerns, while also resolving the recall issue that needed addressed. Thank you!

October 25, 2019

very good when i come she very good service when i come ! thanks but i like ket and i want next time i see her agian thank you very much she di a good job ! Thanks agi More

by TonyVuongHoang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Gains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Lexus of Chattanooga responded

Thank you for the awesome review, Tony! It's great to hear our team was able to provide you with a 5-star caliber experience. Please let us know if you need any additional assistance!

October 24, 2019

Always great service! When you have your car serviced you expect honest, dependable, knowledgeable service and Ryan has exceeded my expectations each time! Thank you for do More

by Sheena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Lexus of Chattanooga responded

Thank you for sharing feedback from your service experiences with Ryan, Sheena! We're glad to hear you not only enjoy working with him, but that he's able to exceed your expectations each and every time you work him. He will definitely appreciate your awesome comments. We look forward to working with you again!

October 23, 2019

Wonderful Was an amazing experience from the time I walked in the lot! Thanks so much Randy and Ralph for taking such great care of me! Loving my new 2020 Lexus More

by Jejvet
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hatfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Lexus of Chattanooga responded

We appreciate you taking the time to leave us this review! It's awesome to hear that Randy and Ralph were able to provide you with an amazing experience while helping you find an ideal vehicle. Thank you and enjoy your 2020 GX460!

October 22, 2019

Great experience Austin is a great Salesman. He makes sure that the car buying experience is easy as it can be. Very professional, and willing to help in any way. Best More

by Jcoffey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Gray, Austin Robinson
Oct 23, 2019 -

Lexus of Chattanooga responded

Thank you for taking the time to leave us this awesome review for Austin! It's great that he was able to help alleviate some of the car buying stress by making it as smooth and easy as possible. He will enjoy hearing your comments and that you found him to be the best sales person you've worked with up to this point. Please don't hesitate to reach out if you need any additional help!

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