Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Chattanooga
Chattanooga, TN
1,111 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,111 reviews
June 04, 2020
Good car-buying experience Larry Holder was very knowledgeable about the cars and helped me guide my decision making. Always professional and never high pressure. I would refer Larry Holder was very knowledgeable about the cars and helped me guide my decision making. Always professional and never high pressure. I would refer anyone looking at Lexus to him without the slightest hesitation. This is not my first Lexus and I've always found this dealer's service department -- and John Cate, my service advisor -- to be exceptional. More
by Ranger
June 03, 2020
Marc is a fantastic salesman! Trustworthy and determined to find you the perfect vehicle for your needs and budget. Loved working with him and would recommend him to anyone. to find you the perfect vehicle for your needs and budget. Loved working with him and would recommend him to anyone. More
by krothber
Employees Worked With
June 03, 2020
It was a pleasure working with Marc when looking for a car. He was a low pressure salesman, which is greatly appreciated when trying to figure out what kind of car you want. He was knowledgeable about the car. He was a low pressure salesman, which is greatly appreciated when trying to figure out what kind of car you want. He was knowledgeable about the cars and if you had questions he didn't know the answers to, he would look them up. The actual process of buying the car was very organized and as simple as you could possibly make it. After I purchased my car, I had additional questions, and Marc was a huge help and always available. I would highly recommend working with Marc if you are looking for a car. He is a great asset to Lexus. More
by jaw518
Employees Worked With
June 03, 2020
Great customer service! Highly recommend Lexus of Chattanooga and Sales consultant Marc Bales. Easy to work with without any high pressure sales tactics. I purchased a 2020 TOYOTA TACOMA SR and love Chattanooga and Sales consultant Marc Bales. Easy to work with without any high pressure sales tactics. I purchased a 2020 TOYOTA TACOMA SR and love it! Ian H. Chattanooga, TN More
by Ihearn98
June 03, 2020
Never have I walked into any dealership and had the sales team work as hard as they did to get me the car I wanted, the price I wanted. Very open and honest discussion with Marc Bales our salesman ultimately team work as hard as they did to get me the car I wanted, the price I wanted. Very open and honest discussion with Marc Bales our salesman ultimately led us to buying a car from them. We could not be happier More
by Cpenney
May 28, 2020
My husband and I purchased 2 vehicles from Fred. A Lexus for myself and my daughter’s 1st adult purchase, a BMW. We gave Fred the wrong information on my daughter’s trade in (100% a mistake, we felt horrib for myself and my daughter’s 1st adult purchase, a BMW. We gave Fred the wrong information on my daughter’s trade in (100% a mistake, we felt horrible!!) Fred made compromises and we worked together to find a solution. He is TOP NOTCH. We most definitely will buy from him again. More
by Tiffany Plaster
Employees Worked With
May 22, 2020
Very professional and positive people. The team at Lexus we’re very concerned and made sure my experience at Lexus was an excellent buying experience. we’re very concerned and made sure my experience at Lexus was an excellent buying experience. More
by Jamesrkinsey
May 20, 2020
Marc was great to work with when buying my new Lexus. I will tell all my friends to come see him at the Lexus dealership. will tell all my friends to come see him at the Lexus dealership. More
by amandaja08
Employees Worked With
May 20, 2020
Excellent presentation and demo for purchasing a Lexus. Fred was phenomenal. We even upgraded due to his excellent work. Would recommend him/Lexus without any hesitation. Fred was phenomenal. We even upgraded due to his excellent work. Would recommend him/Lexus without any hesitation. More
by James
Employees Worked With
May 12, 2020
L Certified ES350 Excellent Transaction! The trade process was simple and fair, and I was pleased with the $ numbers. I worked with Ralph on this deal, and he was transparent and easy to sp The trade process was simple and fair, and I was pleased with the $ numbers. I worked with Ralph on this deal, and he was transparent and easy to speak with. The transition details were well defined and the overall process was quick and easy. When it is time for me to trade again, I plan to be a repeat customer. More
by RT
