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Lexus of Chattanooga

Chattanooga, TN

4.9
1,111 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,111 reviews

July 01, 2020

Marc Bales & Chatt Lexus are First Class. Lots of options to get us into our GX460. Professional, kind, and patient. A really super fun experience. More

by Slance
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Lexus of Chattanooga responded

Our Team is happy to hear your feedback! We appreciate your kind words and your 5 stars!

July 01, 2020

Fantastic buying experience with Fred Fortson and Lexus of Chattanooga! Fred made the transaction easy and Aaron the "tech guy" walked me through every single feature the car offered. More

by shelliott
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Lexus of Chattanooga responded

We are glad you were able to take advantage of your learning courses with Aaron. Fred is also very pleased to hear he created such an amazing experience for you. Thank you for choosing Lexus of Chattanooga for your vehicle needs!

June 30, 2020

Fred was excellent. Very helpful and attentive. Helped me get the Lexus I wanted l. I wasn’t sure exactly what I wanted, but Fred gave me time to think it over. I’m truly appreciative. Thanks! More

by Birwin01
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Lexus of Chattanooga responded

Thank you for taking the time to leave us a kind review. Fred will be pleased to hear about your sweet words. Thank you for choosing us & congratulations on your new Lexus!

June 27, 2020

Really good service. He is a great guy, he went over very bit of information little by little. I will recommend him to anyone who is wanting to buy a Lexus. More

by Preet
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Lexus of Chattanooga responded

Thank you for choosing Lexus of Chattanooga for your vehicle needs. We appreciate your kind words and 5 stars!

June 27, 2020

Nice service, fast. Answer all my question. He taking his time go over everything. I will recommend everyone who I know to go the him to get cars. More

by tonglin231
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Lexus of Chattanooga responded

Congratulations on your new Lexus! Thank you for choosing us for your vehicle needs. Fred appreciates your kind words and sweet review!

June 27, 2020

Everyone was extremely helpful and courteous. Marc was very responsive to my requests and really worked hard to find a vehicle that fit my needs! I highly recommend Lexus of Chattanooga! More

by Stacia
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Lexus of Chattanooga responded

We are happy to hear your experience was one for the books! Fred is thrilled to hear your kind words. Welcome to the Lexus of Chattanooga Family & Congratulations on your new ride!

June 24, 2020

Fred was courteous, kind, very helpful, and easy to work with. He made purchasing the vehicle enjoyable. I will refer everyone to Fred for their next Lexus More

by djstevens0216
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Lexus of Chattanooga responded

Thank you for your sweet words about Fred. He is happy to hear them. We appreciate your 5 star review!

June 23, 2020

Great buying experience. Fred made our car shopping experience very pleasant. He was quick to meet us in the lot, and was able to answers all our questions. He was very patie More

by browns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Teague
Jul 23, 2020 -

Lexus of Chattanooga responded

We appreciate you taking the time to leave us such awesome feedback! Our Team works hard to create exceptional experience for each client. We are thrilled to hear your experience was 5 star worthy. thank you for your continued support, and we look forward to working with you all in the future!

June 23, 2020

This was the easiest most pleasant car buying experience we have had. Marc was great and we will be back to purchase another from him in the near future! More

by Cmix
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Lexus of Chattanooga responded

Thank you for your rewarding feedback, Marc is glad to know he made your experience enjoyable. Our Team appreciates your 5 star review!

June 22, 2020

Absolutely wonderful staff at Lexus. Glad we chose to get her first car from here. Highly recommend Lexus and Capital Toyota anyone looking for a car new or used. Never a disappointment. Thank you Marc Bales More

by Kellihanson
Recommend Dealer
Yes
Employees Worked With
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Lexus of Chattanooga responded

Kelli, thank you for trusting us to assist with such an important milestone. This will be an event she will not soon forget. Our Team is ecstatic that we were able to deliver an exceptional experience for your family. We appreciate your continued support & look forward to working with you all again in the future!

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