Lexus of Chattanooga

From start to finish, Andrea went above and beyond in providing excellent customer service on recent recall service visit. I would not hesitate to call on this dealership again. providing excellent customer service on recent recall service visit. I would not hesitate to call on this dealership again. More

Made an appointment with Nate for an oil change and diagnostic of car. He was friendly, professional, and gave me a detailed review of status of car. Drop off was easy, loaner car immediately availab diagnostic of car. He was friendly, professional, and gave me a detailed review of status of car. Drop off was easy, loaner car immediately available, called me when car was ready, and pickup was fast. I appreciate Lexus and their service department! More

Fred was outstanding. He fought for the deal I needed. Contacted me consistently during the process. Had everything ready when we arrived to finish the deal. He's as good as they get. Don't hesitate to ca Contacted me consistently during the process. Had everything ready when we arrived to finish the deal. He's as good as they get. Don't hesitate to call him if you're looking for a Lexus or Toyota, even if it's a tough deal. Fred will get the job done More

I have purchased 5 vehicles from this dealership and wouldn't buy a car anywhere else! I have never felt pressure to buy and the service department is top notch! wouldn't buy a car anywhere else! I have never felt pressure to buy and the service department is top notch! More

This was my first time dealing with Lexus of Chattanooga. I was fortunate to get Nate in the service department on the phone. I live in the Atlanta area. My daughters car was in Summerville , G Chattanooga. I was fortunate to get Nate in the service department on the phone. I live in the Atlanta area. My daughters car was in Summerville , Georgia. with a missing key. Nate listened to my dilemma and said he would do all he could to help. I had the car towed to him to program the valet key. He kept me and my daughter informed on the process and cost involved. I received a call from Nate after the weekend and he called and asked me if he could search the car just in case it was in there somewhere. I gave him that permission.he took it upon himself to go search the car for the key instead of asking a tech or valet. He found it under the drivers seat by the console and called me and my daughter with the news. we were thankful and relieved. I asked him the cost to still program the valet key , he advised me and said it would be done that day. Nate went beyond the call of duty and proved there are still good and honest people in the automotive service business. I would and will recommend your dealer for sales or service and tell them to ask for Nate for service . More

Ralph once again did a fantastic job taking care of everything! He is the best at what he does. Nobody better. Thanks so much Ralph everything! He is the best at what he does. Nobody better. Thanks so much Ralph More

I have used Lexus for years and requested Fred Fortson for this buy. He talked with me earlier this year and comes across as ethical. for this buy. He talked with me earlier this year and comes across as ethical. More

Sometimes a perfect rating is not good enough. My experience with Lexus of Chattanooga was one of those times. The service, sales, and technology support staff have consistently EXCEEDED expectat experience with Lexus of Chattanooga was one of those times. The service, sales, and technology support staff have consistently EXCEEDED expectations. My special thanks to Marc Bales in Sales, Nathan Howard in the Service Department, and Aaron Schreiner who is a VERY patient Technology Specialist. Dave Marietta, GA PS The 100 mile drive from Marietta to Chattanooga was more than worth it for the friendly, helpful service More

This was the first time I have bought a car completely on my own ... my husband passed away 2 years ago. Ralph Paty, my salesman was so kind! He answered my questions honestly and thoroughly! It took me a my own ... my husband passed away 2 years ago. Ralph Paty, my salesman was so kind! He answered my questions honestly and thoroughly! It took me about 4 months to commit to the sale and Ralph was so patient and not pushy at all !!! More

What a great experience! No pressure, just great customer service. They were gracious in setting up the programming before we left. Highly recommend Lexus of Chattanooga. service. They were gracious in setting up the programming before we left. Highly recommend Lexus of Chattanooga. More