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Lexus of Chattanooga

Chattanooga, TN

4.9
1,112 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,112 reviews

October 07, 2020

Ralph Paty and the entire crew did an awesome job on trade and shopping for my new Vehicle. Found the perfect one. Very knowledgeable and cares about what he does. It shows in his personality. The T More

by bgg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Schreiner (Tech Specialist)
Oct 19, 2020 -

Lexus of Chattanooga responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Lexus of Chattanooga with only the best there is to offer. It’s so nice to hear that Ralph and Aaron helped to make your experience such a positive one. Enjoy your new Lexus!

October 01, 2020

We had excellent service from this dealer and our salesman, Ralph Paty. They worked hard to fine exactly what we wanted even though it was a long ways away. They found it equipped the way we wan More

by Bryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Lexus of Chattanooga responded

Bryan, we appreciate your feedback. Ralph will be happy to know that your experience with him was top notch. We look forward to continuing to assist you in the future!

October 01, 2020

I have bought many cars over the years and always dreaded the experience. Maybe that's partly why I kept the cars so long. My recent experience in buying a car with help from Marc Bales was wonderful. He was More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Lexus of Chattanooga responded

Thank you for your feedback and kind words. We are proud to welcome you to the Lexus of Chattanooga Family!

October 01, 2020

I had been to many more places trying to find a car and this is the only place that I received great customer service,and not only that but the only place that was not out to just get my money.Fred helped More

by Ash.mweaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Lexus of Chattanooga responded

Thank you for your feedback and kind words. We are proud to welcome you to the Lexus of Chattanooga Family!

October 01, 2020

Fred is highly professional. He excels in the art of listening and execution. Lexus of Chattanooga as a whole are a collective of copacetic individuals who will get the job done. They function with a no More

by Emross92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Lexus of Chattanooga responded

Fred will be pleased to hear your experience with him was an excellent one. We are proud to know that you chose us for your vehicle needs and would like to officially welcome you to the Lexus of Chattanooga Family.

September 29, 2020

Easy to work went. Great job by LeeAnn as well on explaining everything to us. Marc was always available to answer any questions that I had. More

by Eman07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LeeAnn
Sep 30, 2020 -

Lexus of Chattanooga responded

We are proud to hear that each part of your experience was top notch. Our Team works hard to provide excellent assistance in all departments. Thank you joining the Lexus of Chattanooga Family!

September 29, 2020

This was our 2nd Lexus to buy from this dealership due to great customer service, it being a very clean dealership with very reliable SUV's. More

by hhighpockets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Lexus of Chattanooga responded

We appreciate your feedback and the trust you have put into us. Thank you for being a part of the Lexus of Chattanooga Family.

September 28, 2020

I recently purchased a Lexus from Lexus of Chattanooga. My sales person was Ralph Paty and I could not have had a better experience. Ralph was thorough in all aspects of the sale. My wife and I drove mo More

by david.stanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Lexus of Chattanooga responded

David we are proud to hear that your experience with Fred was phenomenal! We enjoyed reading about your time and are glad Our Team was able to provide you with everything you needed. Welcome to the Lexus of Chattanooga Family!

September 28, 2020

.The dealership was clean, friendly, and taking covid preventative measures. Ralph Paty was our salesman and he was great- no pressure, just wanted to know what we needed, and he helped us find the perfe More

by lorna.szewczyk
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Lexus of Chattanooga responded

Lorna, thank you for your feedback and kind words. We are proud to welcome you to the Lexus of Chattanooga Family!

September 28, 2020

I have been coming here 15 years for service. The best! Easy to work with and dependable. Everyone is friendly and wants to make sure I am being helped. I would probably come here even if I didn't own a Le More

by bkmb4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Lexus of Chattanooga responded

We appreciate your loyalty to Our Team and your trust in our Service Department. Thank you for your feedback and five stars! We look forward to assisting you for the next 15 years!

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