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Lexus of Chattanooga

Chattanooga, TN

4.9
1,112 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,112 reviews

October 28, 2020

Ralph is an awesome guy his experience shines through from beginning to end couldn't ask for a better guy. Ralph either answers the question before you ask it and walks you through the process effortl More

by ANDREWPENLAND1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Lexus of Chattanooga responded

We are so happy to hear that you experienced amazing with Ralph and the rest of our team! We greatly appreciate you taking the time to leave us an exceptional review. Enjoy your new Lexus, and welcome to our family!

October 27, 2020

Lexus and Ralph Paty have always gone out of their way to help anyway they can. This the second car I have bought from Ralph and I would recommend you ask for him. More

by Putt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Lexus of Chattanooga responded

We are so happy to hear that you experienced amazing with Ralph and the rest of our team! We greatly appreciate you taking the time to leave us an exceptional review. Enjoy your new Lexus, and welcome to our family!

October 26, 2020

I would like to recommend salesman Ralph Paty to anyone visiting Lexus of Chattanooga. Ralph will do everything he can to answer all questions, is very knowledgeable and excellent Sales person. He is fr More

by Mspoobah
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Lexus of Chattanooga responded

We are so happy to hear that you experienced amazing with Ralph and the rest of our team! We greatly appreciate you taking the time to leave us an exceptional review. Enjoy your new Lexus, and welcome to our family!

October 25, 2020

Great buying experience, would highly recommend. The staff was helpful and made us feel like we we long time customers and dog friendly as we had a little Yorkie with us. More

by Jvalenza2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Lexus of Chattanooga responded

Thank you for trusting us with your needs! Furry family is always welcome too! Welcome to the Lexus of Chattanooga Family.

October 22, 2020

Great service from Andrea and the Team. Friendly and knowledgeable. Fixed my issue very quickly. The Service Tech guy rode with me to determine the issue I was having and he diagnosed the problem within More

by bhenry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Lexus of Chattanooga responded

Thank you for leaving us feedback on your most recent visit. Andrea will be pleased to hear your kind words. We look forward to continuing to assist you with your vehicle needs.

October 21, 2020

John Cate in the service department is always able to quickly respond to any issues that come up with my vehicle. I had a concern and he was able to personally have it evaluated within hours. More

by Kent
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Lexus of Chattanooga responded

Kent, thank you for leaving us feedback on your most recent visit. John will be pleased to hear your kind words. We look forward to continuing to assist you with your vehicle needs.

October 20, 2020

Great work and excellent customer service. I will definitely be back to have all my vehicles serviced at Lexus of Chattanooga. Everyone wore a mask and I felt safe. More

by Walter J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Bales , Nathan Howard
Oct 20, 2020 -

Lexus of Chattanooga responded

Thank you for your feedback on your experience. Your health and safety, as well as that of our Team is a high priority. We are thrilled to hear your experience was an amazing one. We look forward to assisting you in the future!

October 17, 2020

1st of all thank you Nate from the bottom of my heart for setting up my appointment and welcoming my family ,to the Lexus Chattanooga service Family .The loaner allowed me to continue my busy day,the fue More

by Marvin Scott Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Howard
Oct 19, 2020 -

Lexus of Chattanooga responded

Marvin, we couldn’t be happier that Nate provided you with a great experience. He is a true asset and we are lucky to have her on the (dealer name) team. We hope you are enjoying your new Lexus, please come back to visit anytime!

October 12, 2020

Had a very pleasant experience when Lexus of Chattanooga flushed the transmission of my 2006 Lexus with 170,000 mi. Nate was personable & professional, set up a loaner vehicle, and conveniently communicated More

by Jan
Recommend Dealer
Yes
Employees Worked With
Nathan Howard
Oct 19, 2020 -

Lexus of Chattanooga responded

Nate does a great job serving our customers and is a true asset to the Lexus team. Thank you for the great review!

October 08, 2020

The experience was efficient and seamless. Marc was very professional and knowledgeable. We would definitely recommend him and the dealership to our family and friends More

by Harveypearman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Lexus of Chattanooga responded

We couldn’t be happier that Marc provided you with a great car buying experience. He is an asset and we are lucky to have him on the Lexus team. We hope you are enjoying your new Lexus, please come back to visit anytime!

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