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Lexus of Chattanooga

Chattanooga, TN

4.9
1,112 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,112 reviews

February 08, 2021

Thank you Ralph Paty for Avery good experience while purchasing our GX460! You made car buying as pleasant as it can be and enjoyable, you are a professional of the highest quality. More

by Grits Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Lexus of Chattanooga responded

Thank you so much for sharing your experience with Lexus of Chattanooga and Ralph Paty. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Lexus GX 460 and the team will be thrilled to hear your feedback!

February 06, 2021

Thanks to Ralph Paty for his assistance in getting the add-on features for our new GX460. Ralph was personally involved all the way to make sure the results were as we requested. More

by dbechtol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Lexus of Chattanooga responded

We couldn’t be happier that Ralph provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Chattanooga Lexus team. We hope you are enjoying your new Lexus GX 460, please come back to visit anytime!

February 02, 2021

Thank you Ralph Paty for making certain I had the right choice of a new vehicle to meet my needs. I have known Ralph for many years and he has sold me several Lexus vehicles and is always on top of every More

by riverviewgl
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Lexus of Chattanooga responded

Thank you so much for sharing your experience with Lexus of Chattanooga and Ralph Paty. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Lexus RX 350. Ralph and the team will be thrilled to hear your feedback!

January 31, 2021

Thank you, Ralph Paty, for your excellent customer service! You made the car-buying process so easy. You are a true professional! I highly recommend LOC! More

by Kerri Paty
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Lexus of Chattanooga responded

Thank you so much for sharing your experience with Lexus of Chattanooga and Ralph Paty. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Lexus RX.

January 28, 2021

Our experience at Lexus of Chattanooga was great all around. Working with Marc was simple and easy and stress free. He helped us find a great car at a great rate. They have a great inventory and helpful More

by Zconnolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Lexus of Chattanooga responded

We couldn’t be happier that Marc provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Lexus team. We hope you are enjoying your new Lexus, please come back to visit anytime!

January 24, 2021

I have great positive experiences consistently with Lexus of Chattanooga when servicing my 2008 350 RX Lexus. Service Advisor John Cate is very professional, knowledgeable, always pleasant, polite, helpful, More

by Molly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Welchel
Jan 26, 2021 -

Lexus of Chattanooga responded

Thank you Molly so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. John and Jennifer are valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family, and we’re happy to hear that you agree!

January 24, 2021

Lexus of Chatt is a First Class Dealer!Every detail is Lexus of Chatt is a First Class Dealer! Every detail is taken care of . Ralph Paty is Professional,Hard Working Always goes the Distance! Very Be More

by Vicky.mckelvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Lexus of Chattanooga responded

We’re glad that Ralph was able to provide a first-class purchasing experience We appreciate you choosing Lexus of Chattanooga as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new ride! Please come back and see us again soon!

January 22, 2021

The team at the dealership worked really hard to find the exact vehicle I wanted. The tech trainer was very thorough and patient. He made sure to answer all my questions. This is my first Lexus and I absolu More

by Naomi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Anne in finance was very helpful and efficient.
Jan 26, 2021 -

Lexus of Chattanooga responded

On behalf of the Lexus of Chattanooga team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others, and we look forward to servicing your new Lexus in the future.

January 20, 2021

Lexus customer service is awesome and Andrea Mashburn is the best service advisor! I specifically request her when scheduling my service appointments. I hope the GM values her as much as her customers do! More

by smahalahurd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Lexus of Chattanooga responded

We are pleased that Andrea has always made your visits ones to remember. We certainly love her too!

January 20, 2021

Very professional and excellent customer service experience that you could ask for. I was in and out and extremely happy with my purchase. Go see Fred. More

by Tiamara Wynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Lexus of Chattanooga responded

We greatly appreciate your feedback, Tiamara. Thank you for choosing Lexus of Chattanooga. We look forward to assisting you in the future!

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